Rita’s Italian Ice

One of the employees didnt even know what i asked for
I asked for a type of cone and she gave me a completely different type and didnt even know the price when i asked how much it was. Disappointed on the service

This place is so good!!! Every time I come there’s no wait and they’re so generous with samples. 10 out of 10 would recommend. The service is really great

Warning, they are serving Ice Milk, or what they are calling «premium soft-​serve ice cream» instead of the custard, even though every sign inside and outside the stores says custard.
Their slogan is also «Ice + Custard + Happiness = Rita’s». It should now read «Ice + Ice Milk + Misinformation = Rita’s».
I asked Corporate about this and they said «the transition is temporary, we are not required by law to change our signage and marketing materials», even though they cannot tell me a date this «temporary» change will end. If you do not have an end date, is it really temporary?
I also found it interesting that they did this to save just $.03 per servicing, but I guess the money is more important, even after acknowledging that «The egg in our Frozen Custard provides a rich, creamy flavor and texture — that’s what makes our product so unique!» I guess the savings is more important than offering a «unique» product that would have set them apart from places like McDonald’s (where you can get the same thing for only $ 1.00 per serving).
I will say that most of the people that work the counter seem nice and helpful, But I want what I pay for, not some cheap substitute.

I just recently discovered this place… And I am really glad they replaced that pet shop with this place. It’s so good! I really like their ice, it’s the perfect texture! I highly recommend it. :) The customer service is pretty good too.

Great price and great customer service.
This place is really great.
I wish the had seating area so I could enjoy my Italian Ice inside

Love the frozen custard. Mixing the vanilla custard with the Coconut Ice, yum…
The green apple ice is fabulous too.

Very small, no place to sit and enjoy your treats, but that’s just the location. It was clean. My husband and I thought the custard and ice were just okay. But I gave an extra star for great service. They were friendly and patient when my son was being difficult about choosing his treat.

I came with my family and this place is really good!!!
We got the mint chip, cotton candy, and the raspberry lemonade and all the flavors were simply great!
The staff was very friendly and nice and helpful making the expierence better!
All that and the price was very affordable, what a great deal and a place we will come back!

Great service, super informative for new timers, and has the best custard I’ve ever had!

Yummy! I got the mango Italian ice with vanilla custard just as the guys working recommended and it was great. So close to home too!!!

New Rita’s location and while I am a fan of their excellent service and great selection, the flavors are just not for me.
I came here for my son, he had a small strawberry ice and loved it, I thought it tasted very artifical, as well as the few samples that i had.
I am glad to see they are doing well and expanding all over, as they always seem to hire a very nice staff that keeps me coming back.

We love Joe’s Italian Ice and had heard about Rita’s opening up. We loaded our 3 kids into the car and drove over there. We went in and boy were we disappointed!!! This place was so tiny and had only 5 measly flavors to choose from, one which was sugar free. They were all melted like slushes, not firm Italian ice by any stretch of the imagination. I was so turned off I didn’t even order one. My hubby and son got the green apple and my daughter got «Birthday Cake.» It was very fake tasting. The green apple was so slushy that within a few minutes of eating it, it had already turned to liquid. We will never come back here. Joe’s Italian Ice is FAR SUPERIOR, Hands down!!!

Just had a wonderful experience here today. We walked to the small shopping center because we had seen that this place opened a little while back. The staff was super friendly and allowed us to try different flavors before we made our choice. For me it was the blended Italian ice and custard called a «Misto»…so good! For my wife it was the standard frozen custard and Italian ice (non-​blended) called a Gelato. Highly recommend this new gem in the southern edge of Yorba Linda!!!

As a local resident, I’ve driven by this location in anticipation of the day when they’d open their doors and I’d be able to chill out with their frosty concoctions for the last month.
Well, people of Unilocal,let March 30^th, 2015 go down in history as a glorious day for the folks of North Orange County. Rita’s Italian Ice (on Orangethorpe… behind the 76 station… adjacent to the Subway) has arrived.
While Island Fusion is not my favorite flavor, I decided to try the free sample offered to me by the friendly employees working the afternoon shift on their first day of business. Not to be disheartened I next requested a sample of Mango… which was recommended by a member of the staff. «Oh, yeah. That’s good,» I was heard to remark. I topped my creation with Light Vanilla Custard and was in sugary, cool bliss.
I told the people working there I’d be bringing my wife in ASAP… it’s a good day to be a Yorba Lindian. Rita’s is here! And their creations are as good as ever!
Green Apple, Oreo, etc… they have new flavors all the time. I’ll be sure to be back to try each one. This place… walking distance from my house… might be a bit dangerous! Woo!