Chimney Chap

This company is a total disappointment!
I contacted them to install a chimney liner. He arrived promptly to give me the estimate, and I told him we would like to go ahead get the work done.
First, he told me he would be here on Thursday and it would be a 1 day job. On Thursday, late in the morning, I called him and asked him where he was. He told me we had an appointment for Wednesday (the day before), but his other job ran late. I didn’t ask him why, if that was true, he didn’t call me on Wednesday and tell me he wasn’t coming.
Anyhow, at that point he told me he would be there on Friday (the next day). On Friday he called me and told me he couldn’t make it because he «had to take his wife shopping and forgot about the plans they already made together». He told me he would come on the next Tuesday.
So, on Tuesday he didn’t show up. In late morning I called him and asked him where he was. He told me the forecast was calling for rain later in the day, so he could either come and do the inside stuff today (Tuesday), and finish the job on Friday, OR he could come on Friday get the job done or finish it on Saturday. I told him to come today and get started because he already postponed on us a few times and he has our deposit.
He arrives later in the day and removes the old chimney liner. He dragged our wood stove onto our hardwood floor with a piece of plywood under it, by HIMSELF. So you can imagine the scratches on my nice wood floor. He leaves all the crap from my chimney in my garage and leaves a total mess! And says he will be back on Friday.
On Friday I sit and wait for him. At 11:00 he is a no show so I call him and leave him a message. At 12:30 I call him again and finally get through to him. I ask him where he is and he tells me he needed to order a part and it should be here in 5 days or so. I compose myself and ask him politely and professionally why he didn’t let me know that, because I had to take a day off of work to wait for him. His answer is «I don’t know what to tell you, maybe you should just find someone else to do the work».
So here I am, with a mess in my living room, a mess in my garage, a 600 lbs wood stove in the middle of my hardwood floor, and he still has my deposit. Not to mention he wasted 3+ weeks of my time so there is probably no possible way for me to get this thing repaired the right way this winter.
My suggestion is to stay as far away from this company as possible.