ZIPS Dry Cleaners

Good, fast turnaround times. Outstanding prices. Reasonable service. Not sure why others have given Zips subpar reviews. Our experience has been very positive. For value and convenience, it’s one of the best cleaners I’ve ever used in any city. Recommended.

I’ve been going to Zips for close to two years. My boyfriend was dry cleaning some shirts on or about January 8, 2016 and I asked him to take my winter coat to get it dry cleaned. I didn’t realize until a day or two later that I forgot to take my gloves out of the coat pockets. He picked up the dry cleaning on or about January 15, 2016. The coat was fine but the gloves were gone. I called that evening and was told by the employee that he couldn’t find them but that I could call back the next morning and speak with the manager. I made a visit in person and spoke with the manager who said he’d call me later that day after he had a chance to look around and speak with another employee who was expected in about an hour. Of course, he never called me back. I still haven’t heard from anyone. I called again today and was told the manager was too busy to talk to me but that he would call me back later. I’m not holding my breath. The gloves weren’t super expensive (about $ 20-​$ 25) but they were a Christmas present from last year. I love them and I want them back. I’m positive they were in the coat when it was dropped off because I wore them the night before and that’s the only place I ever put them. They stay in the pockets all year. I keep hoping they will turn up somewhere but I doubt they will. I’m sure some employee has a nice, almost new pair of navy blue glittens. I think I’ll be using a different dry cleaner in the future.

Hmm, why rating so low? I frequently need my shirts to be pressed and want it at an affordable price point. After getting RIPPED royally at various local dry cleaning locations, I gave ZIP a try despite the piss poor reviews on Unilocal.
After having at least 100 pieces of clothing serviced by ZIP in the past couple months, I can confidently say I am satisfied with their work. The prices are reasonable and on days where I drop off earlier than 9 am, I can come back and pick up after 4 pm, ain’t that something?!
ZIP dry cleaners is now permanently bookmarked for future dry cleaning needs.

I’ve been I customer since this Zips location opened. Zips prices are unbeatable. Great place for dry cleaning that needs no special attention. If your garment needs special attention, such as spot/​stain removal, there is a 50% chance the item will be properly cared for. If your garment has any unique designs or patterns that you wouldn’t feel comfortable running a hot iron over, DO NOT TAKE TO ZIPS! I had a sport coat with a rubberized stripe that was melted. This is a high volume cleaner and I assume they don’t take the time to read every detail listed on the care label. The staff is generally friendly but can occasionally struggle with attention. Some of the employees take pride in there job, and will patiently listen as you tell them about any issues with the garment. Others, just want to get you back out the door and don’t even pretend to listen. On my last visit, I had 2 items that came back with issues. When I took them back to the store, the gentleman assisting me was too busy making excuses to listen to me. He didn’t even give me a chance to point out the stains on the pants. The stains never got pre-​treated and the stains were there for me at pickup. As I said before, Zips is great for your simple drop off, no attention needed, dry cleaning. Anything that needs attention or is even slightly unique, I would not take to Zips

I love love love the prices at zips. Always friendly, always fast. Mondays tend to be a bit hectic for them, as I found out yesterday, so if you really really need your stuff the same day, Monday may not be the best day to go. Whatever… they charge you $ 2 per shirt… that’s like a third the cost of anywhere else. Totally worth it, even if they take a little bit longer. I actually kind of gave them an attitude about it yesterday (not proud of that) and they still greeted my post-​work I-​wanna-​go-​home-​you-​said-​5pm! face with a smile. Professional. Great!
Now, I haven’t taken anything there yet with any stains, so I don’t know how good they are at getting stains out. I’ve not gotten anything back in poor shape either. I’ll update my review when/​if those instances do happen. Otherwise, this is my go-​to dry cleaners.

I, personally, don’t believe you should have to pay over $ 2 a shirt for laundering and starch. ZIPS is the only place in the area I’ve found to meet this qualification.
Starch was a little flimsy my first go around, but next time i’ll be sure to ask for heavy-​starch.
Again, I don’t necessarily think that ZIPS is cheap, but that the other cleaners are overcharging.
Great, friendly customer service. All around a fine place for general cleaning.

If I could give them zero stars I would. This place has the worst customer service ever. Didn’t clean my coat and completely ruined the rabbit fur. I’m gonna sue them and take them to small claims court. Avoid them at all costs. Absolute worst service ever

I tried Zips five times. I think I hade a problem each time. The worst: a white dress shirt came back tan.
They apologized and were very nice, but can’t get it right. So the white/​tan shirt came back white again, but with a black grease spot. It took almost two weeks to get my shirt right.
Nice folks work there, but 0 out of 5 is unacceptable. Avoid.

Terrific dry cleaning service at an unbelievable price. And if you drop it off early enough you can get your clothes back the same evening.

Went to Zips for about a year. The shirts were pressed but sometimes they would smell a little like BO when I got them home. I just thought it was from possible staying I the plastic for too long. After reading other reviews here, I now realized that they probably didn’t even wash the shirts, just pressed them. I couldn’t believe that a dry cleaner would do something like that so I did an experiment. I put a small spot of ketchup on the bottom of my white shirt and took it in. Sure enough, when I got the shirt back, it was pressed, but the ketchup was still there. I took the shirt home and washed it and sure enough, the ketchup came out. Unbelievable! I realize it is cheaper than other places, but to not wash something you were paid for is just crazy. Corporate needs to look at this location and why their reviews are so bad and all saying the same thing, they do not wash the clothes!
I will spend the extra couple nickels and take my clothes somewhere where they actually wash them like I paid them to do!

After one let down and disappointment too many I decided to write this post. I’ve been going to Zips for about a year and a half; in the beginning I only had to deal with double creases in my pants, an overlooked stain in a shirt or two with ring around the collar that had been missed. I’m in sales so my personal appearance is important; I would point these mishaps out and they would redo them, sometimes they would come back clean and sometimes they looked like they just waited until I left and put them back in the plastic and gave them back to me for pickup; and again I would point this out to them and they would finally clean them. I live about 15 miles from Zips, and yes I do go all the way out there because their prices are much cheaper than the previous places I’ve used, and I know you get what you pay for but I would’ve appreciated a little effort. Recently in the last 30 days I’ve taken three batches of clothing to them; in the first batch all 7 shirts for an out of town business trip came back stained or with ring around the collar, the second batch came back with double creases in the pants after I asked for all slacks to the suits be creased; and during my business trip I sat in something at dinner, when I got back I took the suit to Zips, I showed them the stains and had them put yellow tape over them so they couldn’t miss them, and signed a wet release as I always do, because if you don’t sign one they’ll use that as their excuse for why the stains are still there, I went back and picked my suit up with not only the stains still there but now the the pants have been pressed and some of the stains are now shiny; and to add insult to injury I scratched at a food stain on the pants leg that I hadn’t noticed before and it kinda flaked off, indicating to me that they had never been cleaned in the first place just pressed and put in plastic. Now I’ve delt with this kind of stuff before with them, and I’ve spoken to the manager and the owner about the condition that my clothes have come back to me in, I’ve even shown them both on the spot at times when I would pick up some of my stuff, it would help at that moment but the next time I’d go in to drop off and pick up it would be the same old same.
So in short, Zips has proven to me that you do get what you pay for, which is very poor quality and service, and if you want to be continually disappointed go ahead and pay them a visit. And NO, I would not recommend them to anyone!!! I would rather pay two to three times the amount to someone else and not have to check my clothes before I leave their establishment to make sure they’ve really been cleaned.
Bang up job Pittsburgh Zips! Just sayin!

I had a suit ‘cleaned’. It had a spot on the front of the skirt that was approx 2 inches in diameter. I got a drop of Alfredo sauce on it and spot cleaned it with water. So it let a water Mark. I dropped the suit off, and picked it up. The next weekend I took it out to wear and the the suit was perfectly pressed, smelling like my perfume and yes, the stain was still there! It was clearly not washed, just pressed. I wanted to make absolutely sure, so I washed the skirt iny washing machine, on gentle. Yep, the stain came out. So my recommendation? Pay more elsewhere and get the job done correctly.
Follow up… My husband went to pick his things up from the cleaners (which I might add also had issues). He was told that the stain was still there because they didn’t have a ‘wet release’. it was clear that this suit was just pressed. My husband says that in order to charge the low prices that they have to work on volume, therefore. quality is lacking. If you hand items that can be put in the washing machine, I recommend to wash them yourself and have zips puts them (that’s what we have started to do with my husband shirts) kinda defeats the purpose, huh? This way we know they are clean but get that professional looking press. When it comes to his suits, let’s just say, I’m sure when they see him coming they cringe because he has stated taking each piece individually, inspecting it, and insisting that it be recleaned if necessary. Even though they save us A LOT on his dry cleaning bill, starting to wonder if it’s worth the aggravation.
If you need something ‘freshened’ up as opposed to cleaned, by all means, this is the place for the price. But if you need your item actually CLEANED and free of scents, you might want to go up the street to another dry cleaners.

My clothes were ruined as well, high-​end, expensive clothes. Maybe it was my mistake taking nice things to a cheap dry cleaner’s, but this is horrifying. I’m never going back and I’ll be telling everyone I know to not go there.

Cheap but fair. They will not clean everything. Quality is not always consistent.
Pro’s:
If you drop off your cleaning before 9AM — they will have it ready by 5pm.
It is very inexpensive for laundry and dry cleaning.
Open late
Con’s

Shirt Buttons are routinely damage (missing or destroyed) — they do replace at no charge.
No Alterations — this is painful because I have to go to another dry cleaner for work.

Zips is a great bargain for dry cleaning. They are not lying when they say ANY garment is $ 1.99, except for shirts, which are $ 1.39. That means you can take at least 3 articles (even winter coats) there for the price of what you’d pay for 1 article at most other places. I have been there at least 10 times, and have always found my clothes to be as clean and pressed as anywhere else I’ve gone.
It’s a little different than other dry cleaners I’ve been to in that you pay when you drop off rather than when you pick up. You will have an account there linked to your phone number and a card you can scan.
I would give 4.5 stars if I could. I can’t give 5 because of the annoying location on Banksville Road that you can’t turn into without turning around first, and because they don’t have Sunday hours. Otherwise, it’s a great place to have your clothes dry cleaned.

Here’s the scoop. And I can’t promise that I can remain calm when I talk about it. I do love a good bargain so. ANY garment, dry cleaned and pressed… $ 1.99! Yesterday, I brought in my heavy winter dress coat… $ 1.99 OK, there’s more… bring it in my 9 am and it’s ready the SAME DAY, after 5pm! After 9 am and it’s ready the next day after 5pm. It is amazing! I recently took a dressy dress to our local dry cleaners and they charged me $ 18! Took it to ZIPS and (come on, everybody, say it together now…) $ 1.99!!! Shirts are laundered and pressed for… $ 1.39! What?!? I mean, come on, it’s exciting, right?
I’m only an occasional dry cleaner user so since they opened I’ve been in 3 – 4 times and have yet to be disappointed. Friendly staff, bright and clean facilities. Plenty of parking. There is only one unusual item you need to know: you have to prepay. When you drop off your clothes, that is when payment is due, not after, non negotiable. They provide you with a little key tag to quickly access your account (or use your phone number) so it is super quick and easy. I consider it a small price to pay (pun totally intended) for cheap, good, fast service. ZIPS accepts cash, visa, MC and discover. And they are closed on Sundays. Also, they are on Banksville Road heading into town. It’s a pain to get on the other side of the road, especially in traffic, so I try to plan my trips only when I’m heading in that direction. Please try it. I hope it will be such a success, I’ll get one a little closer to my house!