Tula Organic Salon & Spa

Yesterday I had the pleasure is having my hair transformed by Stephanie. She considered the thinning issues in parts of my hair and took great care picking out the color mixture. She had a vision of what would be beautiful on me and I trusted her to make it work — I know people who go there and their hair always looks beautiful.
After the custom processing was done, my skin already looked better. She then shaped up the cut I already had to better work with my facial structure. I wish I knew about Tula Organic before. I am so excited to have found it here. They also offer lash work and sugaring and I plan on going back for my brows and lip done.
And may I add that the rest of the staff was as lovely as could be, offering me coffee, tea, and water, and were excited about my new color; all commented on my eyes!!! That’s never happened before! Hahaha. Love it.

Visited Tula today for the first time and am so happy I did. Upon first walking in, it is bright, clean and inviting. My stylist, Stephanie, was fantastic. She made sure to first ask and clarify what I was looking for and my cut turned out exactly as I wanted it. I also tried the sugaring for my brows and they turned out amazing. She was friendly and great to talk to during my visit, as well. The products they use are great and smell amazing! The complimentary tea (delish!) was the icing on the cake. I highly recommend this salon and Stephanie as a stylist… you won’t be disappointed.

They are right down the block from me and one of the employees is a friend of a friend so I decided to give them a shot. Three bad experiences in a row and I’m telling my friends never to come.
First time, they gave me a haircut that very obviously needed product when I SPECIFICALLY told them I wanted a haircut that didn’t need product. They then pressured me to use/​buy product while I was paying.
Second time, THEY MISCALCULATED THE TIP SO I WOULD HAVE TO TIP 30% MORE (for the haircut + product purchases). I’m willing to believe this was an accident.
Third time, I made an appointment with a specific stylist. When I finally rushed from class to Tula to make the appointment, they told me the stylist wasn’t going to be available for another 30 minutes and they pressured me to take the new client-​less stylist. Bait and switch.
What’s more striking was that there were no apologies in any of the three visits. I guess this kind of poor form is institutionalized here? Anyways, yeah… kind of have to brush off the dust on my Unilocal account and write a bad review for these guys.

I was in Pittsburgh last weekend for a wedding, and had the pleasure of having my hair primped by Laura! Since my hair does not hold curl well, I asked Laura to curl my hair tightly so it would stay curly enough for the 5 pm ceremony.
Laura gave me a head full of beautiful curls, and pinned them to one side. Miraculously, my hair stayed curled until the end of the reception (midnight!) without needing any additional styling throughout the evening! Laura was a pleasure to talk to throughout my appointment, and the price was very reasonable at $ 40 + tip. I highly recommend Tula and Laura!

The atmosphere and overall customer service at Tula is sublime. I have been going there for a year and Lena has done a beautiful job managing my curls.

I’ve been visiting this salon for over a year for sugaring; it’s one of the few places in Pittsburgh that offers this wonderful alternative to wax. It’s such a lovely little salon, just down the way from the insanely busy part of Murray Ave on a more quiet stretch. I’ve seen two estheticians since I started coming here. One has since moved to a different salon, so now I see Laura. She is very skilled at her job, easy to talk to, and quick. All are quite important qualities in an esthetician, and the last is especially appreciated for reasons that anyone who has ever had a sugaring (or waxing, for that matter) can understand. The salon itself is tastefully done, always clean, bright, and the staff are friendly. I live on the complete opposite side of town, and I find that this is worth the trip.

I wanted to like this salon– it seemed cute and trendy. I had just had a baby and was really looking forward to a fresh new haircut. Unfortunately my experience was disappointing. The front desk attendant offered the person who came in about 10 minutes after me a cup of tea, but failed to offer me any tea until that point when he realized he had forgotten to ask me if I wanted tea as well. As soon as he brought the tea to me my stylist was ready so I didn’t get an opportunity to drink it. I showed my stylist pictures of what I wanted and explained in detail what I did and did not want. She said she could do it and proceeded to cut my hair without conversing with me at all the whole time. As a disclaimer I have curly/​wavy hair. I asked for side swept bangs that blended into my layers. The stylist insisted on blowing my hair out straight when she was finished-​including a full fringe of blunt cut bangs on my forehead. When I got home and examined my hair I saw all the layers were uneven and there was no way to style the bangs except to pull them back with bobby pins.
I now go to another salon and the person who cuts my hair does so for less than this salon charged– and it looks great every time…
I was really disappointed because its seems like other people had good experiences at this salon.

I’ve been coming here for a year and I’m so glad I found Stephanie — I love chatting with her, she always does a great job with my color, and I love the natural Aveda products. I started coming here to get away from the harsher conventional hair dye products and I love it!

So last night I have the pleasure of getting some pampering done by Laura at Tula. It was my first time at the salon and she made it a fabulous experience! When your first walk in their quaint salon in Squirrel Hill, you feel relaxed as it’s casual, clean and not too uptight like some city salons. Their vintage décor gave it an interesting appeal and they even support local artists on the walls. Which is all my speed, for sure.
I decided to try the brow/​lash tint, yet I was a bit nervous about it. Laura was professional, confident and talked me thru the process. I didn’t want my brows to be too bold and she tinted them the perfect amount. I literally cannot stop looking at them, if you’re on the fence. Just do it! It will give you an extra boost of confidence in your look. The lash tint makes me use less mascara or none at all, I say that’s a win!
I rounded out the evening with a haircut. During the hair wash I even got a wonderful scalp massage during the process. I was just looking for a trim and some long layers as I’m growing my hair out for my wedding. Laura respected that and didn’t cut too much off, but still giving my hair life and some shape again.
All in all, this salon will make you leave feeling fabulous! And get the brow tint. Seriously.

3.75 stars — I am very conflicted about my experiences at Tula. It is a friendly and clean salon. They’re always busy when I’m there.
I first visited on August 6^th — I really needed a fresh haircut before I went on vacation. Tula was able to fit me in on the same day I contacted them! I was so excited thanks to the great reviews on Unilocal — and the fact that Tula is about a 5 minute walk from my apartment & work. I was greeted upon arrival and sipped on a glass of infused water while I waited for my stylist. Lena was phenomenal! She really listened to me pour open my heart and soul about my hair and what kind of style I wanted from my visit. The cut was perfect — just what I wanted. No fuss, no muss, and $ 60. I was in and out very quickly, with an appointment scheduled for 3 weeks later about a color consultation. This was a hands-​down IDEAL experience at Tula. I loved my cut and was so excited to continue working with them on my hair.
The day of my consultation, I had to cancel my appointment via voicemail, but asked that they call me with availabilities to reschedule. And they never did.
A few weeks later, my hair needed trimmed and I was (mentally) ready for my consultation. I scheduled my appointment for September 24^th. First, I met with Lena to discuss dyeing my hair back to my natural hair color (a dark blonde/​light brown that I’ve lightened over the years), but with golden undertones so it wouldn’t look too ashy (bad hair color experience in college with this result). She also showed me color swatches of the dyes she was going to use. Lena set to mixing my color and then applied it to my head. After waiting the standard amount of time, my hair was washed, but more dye needed to be applied to the length of my hair, which added more time to my wait. Next, I was back in the styling chair for my trim and style. Now, I wear glasses and I’m pretty blind without them, so I had no idea what my hair color looked like during the style. Upon reveal, I was shocked to see how [dark brown] my hair was. It was definitely [not] what I was expecting or what I wanted. I paid my hefty bill (which was almost double what I was expecting to pay) and went home.
Again, I was shocked about my bill and contacted the company about my receipt. The owner kindly responded to me with the individual prices of my hair coloring and my cut. Cut? Yes, I was charged for a cut ($ 60) when about half of an inch of hair was removed from my head. I understand that they are a business and everyone needs to be paid, etc. But when I asked for a partial refund for the cut, since I was told I was being given a trim, not a cut, I was denied because «We don’t have a different price point for a ‘trim’ versus a major cut.» I did not mention my dissatisfaction with my hair from the salon, just that I felt that a trim was not worth $ 60. I knew there was no arguing with them — it wasn’t worth the time and they already had my money. It’s better to just move on!
I am not sure if I will return to Tula. It may take a while for the bad taste of this last experience to wash out of my mouth. About as long as it’ll take for me to wait for their dye job to fade.

I got my haircut from Lena sometime last year and made an appointment for another, but she wasn’t in that day, so I took an appointment with Stephanie. Both are wonderful, but this time I was going in for balayage as well as a cut. Stephanie was very friendly and easy to talk to, and she really listened to what I wanted and also gave good input. She took her time with me, and in the end, I was very happy with my hair. I will definitely be going back and highly recommend her! It’s also nice to know that they serve wine and beer and do men’s haircuts too!

Really enjoyed the first 2 experiences at Tula’s. Very lovely, relaxing atmosphere at this salon!

I visited Tula’s for the first time today. My appt was for a haircut with Laura. When I walked in, the salon smelled great from all the wonderful Aveda products. It just felt so clean and refreshing and I think the open space made the salon seem even bigger. It definitely had a cozy feel. There was a bit of confusion at first since the front girl thought I was there for a massage. Laura gave me a great cut and was very personable and friendly yet professional. It was quite inexpensive as well ($ 40). Didn’t have any trouble with street parking, maybe because the time of day. I will definitely go back again, no question. :) (I did not get an unwelcoming email as another poster mentioned; however, mine was very polite and was basically an appt reminder. No ‘rules’ as the other poster mentioned.)

I absolutely love this salon, and have never once had a bad experience in the past 9 months I have been going there. I have a pixie cut, and it is very difficult to find a salon that I trust to maintain my short hair. So many stylists I have gone to do not understand how to execute a short haircut that is still feminine and suits my face well rather than just giving me a man’s haircut. I now see Becky (or Laura, if Becky is completely booked, who is also phenomenal) every 6 – 8 weeks to maintain my short hair. She is always extremely attentive to what I am asking for, and looks at the images and examines my hair while it is still dry before sending me to get shampooed. At the shampooing station at Tula you always get a short scalp massage, which I love. Then, when Becky cuts my hair she really takes her time and makes sure it is perfectly symmetrical, my bangs are exactly how I want them, and I understand how to style my short hair in various ways. I have not once been disappointed with my hair since I started going to Tula 9 months ago, and I go quite regularly.
I believe the prices are extremely reasonable at Tula. In my hometown (Baltimore, MD) I am used to paying $ 70-​$ 80 for a haircut, and I don’t even like those salons as much as I like Tula. I pay $ 40 for a haircut with Becky or $ 35 for one with Laura at Tula.
The reception staff are extremely kind, and really do their best to accommodate my schedule. On multiple occasions, I call and find that Becky is booked up for a week. I ask if they can put my name down on a waiting list and just call me if something opens up. Twice so far I was able to come in because of cancellations at the last minute, which is very convenient for me because I live only a 10 minute drive from Squirrel Hill. They are kind and accommodating on the phone and in person, I couldn’t ask for more. Also, when you arrive at the salon, they offer you drinks to enjoy during your brief wait and throughout your appointment, including teas and coffees, which I really appreciate.
I very highly recommend Tula Organic Salon & Spa to all of my friends and to countless strangers who stop me on the street to compliment my hair. A short women’s cut is something that it takes a truly gifted stylist to envision and execute so well, and I trust Becky, Laura and the other stylists at Tula to never let me down.

I’ve been going to Tula for about a year and have always had a wonderful experience. Emily, Becky, and all of the other friendly employees are wonderful. Not only does my hair look consistently fabulous, but the atmosphere is very pretty and bohemian with lots of artsy little touches to look at.

I went here once for a haircut… about a year ago. It was acceptable, but nothing special. My hair cut was standard. The scalp massage was one of the worse I have had (the massage is the best part of going to a nice salon!). I feel kind of ambivalent about it… don’t hate it, don’t love it.

After my first appointment at Tula’s, I received an email.
It wasn’t welcoming, but instead listed a series of rules:
I must arrive 15 minutes before my appointment (if I waned to be there 15 minute earlier, I would have made an earlier appointment);
I had to give 24 hrs notice to cancel an appointment or be charged for it; if I were late, my appointment would be shortened.
Emily overly highlights my hair, so that I looked blond. She offered to tone it down (resulting in almost no highlights) and the presented me with the most expensive salon bill I’ve ever had
In sum: unpleasant email «greeting,» poor coloring for which I incurred an expensive charge. No thanks

I have lived in Pittsburgh for about four months and have put off the daunting task of finding my «Pittsburgh Salon». To say I was nervous about looking is an understatement.
I started my quest on Unilocal and came across the reviews for Tula; I just have to say that they met and exceeded my expectations! I called and scheduled my appointment and they were able to fit me in the same afternoon! My hair was long, dead, and flat. Lena worked her magic on me and I have happy, healthy, hair again. I absolutely LOVE what she did with my hair, with minimal direction from me! Lena and the other staff were so down to earth and easy to talk to, not fake and intimidating! Trula has definitely gained a customer!
The salon itself is edgy, unique and inviting. They offered me coffee or tea as soon as I walked in the door. I LOVED the fact that you are not hit with the overwhelming odor of hair care products/​dyes; the place smelled clean and fresh — not a hint of that terrible odor you get at other hair salon.
Overall my experience was top-​notch and I couldn’t be happier with the result! I have found my «Pittsburgh Salon»! :)

I really wanted to love this place. REALLY BAD. I love the interior and whole layout of the salon, but not my experience with hair color or my eyebrows. My stylist was sweet though I did notice she was attempting to match color to the faded color in my hair that had grown out. I was trying to explain what color I wanted and the faded color was not what I was asking for. I wanted more red and I got brown. I think she was looking for me to say a key word like violet (which was more appropriate for the color I actually wanted, which I figured out after the fact), but I felt like as a professional that maybe she could have given me better options to go off of.
When I got my eyebrows done, a little piece of my eyebrow was missing at the end and the nice lady who was doing my eyebrows said it was only the difference of one hair missing, which can happen but it looked like a chunk was missing from my left one. This was my first time trying a salon in Pittsburgh as I had moved from somewhere else and had a wonderful stylist back home. I wasn’t happy with my experience so I’m waiting until I go back home to visit to get my hair done again.

I love Aveda salons. You walk in and it smells so heavenly. Plus, I like that they make efforts to be eco-​friendly.
They were understaffed when I went in, so I have to say the service was a bit lacking. The other lady waiting had tea offered to her before I got there, but no one offered me a drink. I was super thirsty so I ended up having to wait at the desk for a bit and ask if I could help myself to a glass of water. Then, as I got a glass from the drawer, this other stylist came and grabbed the cup from my hand. I thought she meant I wasn’t allowed to help myself, but it turns out she was just trying to get me water from the back. It was just an awkward situation and I didn’t like that the other lady was offered a drink and I wasn’t. Also, my stylist had to stop in the middle of my cut to help a customer ring up a sale. I heard that day they had two people out though, so I’m sure it’s not always like that.
Lena was my stylist and I felt super comfortable with her. I like that we had some nice conversation and she really wanted to make sure that I liked the cut and listened to my concerns. She even invited me to her art party at the salon, which I think will be quite fun!
(Even though I am only giving it 4 stars right now, I’ve already recommended Tula to a friend. If I go back and the overall service experience is better, I’d give it 5 stars.)