Salon Beleza

I really wanted to enjoy this place. I really really did. But my hair looks awful, and I was charged way too much for hair that looked nothing like what I asked for. Never ever going back.
Update #1: I fixed my hair myself because I looked so awful, and called to ask for a refund. No one should have to pay for a service that wasn’t done well. Was told no because I was already discounted. Pretty upset about this, feel like I was robbed.

I’ve been to Salon Beleza a couple times. Twice for hair and about 4x for facials. Hair was okay by two of the first level stylists, nothing to complain about really. The facials were really great though. Michelle does a stellar job. I had seen her 3 months consecutively at the beginning of the year. She did a custom facial with galvanic treatment (which I had no idea about before I started seeing her). The galvanic did wonders for my acne. She wasn’t a product pusher and was so comfortable with conversation. I’ll be going back in about a week because my skin is letting me know it’s been too long without one of her facials.

I used to go to this salon for wax services. The girl I went to is amazing, professional, and does a great job. I won’t ever go to anyone else and am glad that she has left this salon. They are extremely unprofessional. The last time I was there I wanted to use a groupon and they tried to tell me that I couldn’t use it because I wasn’t a new customer. This wasn’t stated anywhere on the groupon and eventually they let me use it after much grumbling and eye rolling. When my Esthetician cut her hours to part time she was still extremely accomodating and easy to schedule with but the salon made a point to call me and leave me a very unprofessional voicemail bad mouthing her and telling me to use someone else. My Esthetician has since left the salon and yesterday I got a card in the mail talking about her «inability to keep a consistent schedule.» Do they really think that this card would make me want to use their salon!!! I will continue to use my current Esthetician at a different location and am shocked that a business would be so openly unprofessional.

If you are going there using a groupon lookout. I had bought a groupon for a cut, toner, and glaze. They said I could only get a toner or a glaze. Very deceptive. Also they charged an extra $ 10 because my hair was thick. I will not be returning or recommending this salon.
The haircut was awful too. I asked for long layers and now I practically have bangs! Ugh! Rather go to super cuts !

I have had some not so great experiences at this salon as far as waxing and customer service go, but Richard’s talent keeps me coming back. He has done my hair great at all lengths — long layers, short bob, pixie cut — and I have lived in Pittsburgh for a decade and have never found another hair stylist I was loyal to until now. Worth every penny!

If I could have given NO STARS, I would have.
This is the worst haircut I have ever had in my life! The hairstylist, if you want to call her that, didn’t listen to what I wanted and I walked out of there with the opposite haircut than I expected.
She acted like she fully understood that I wanted LONG layers and nothing short. I asked her to please not cut my bangs OR length off of the total cut. She did the opposite of this and not only cut a good amount of length off, but cut such short layers that I look like I have a strange mullet. I have curly hair, and I don’t think she understood the concept that curly hair shrinks up when dry.
When paying, they couldn’t figure out the system and took 20 MINUTES to figure out how to take my credit card. I was in a hurry and was very late meeting a friend for dinner.
I will NEVER go to this salon again. Terrible «stylists» and even worse customer service. Not to mention, the highest price haircut in town!
Awful. Never going back.

A Brazilian wax on Groupon brought me and a friend here last summer. Marissa was the Esthetician and made our experience a really great one!
The procedure is quite uncomfortable, to say the least, but Marissa talked with me the whole time about school, work, relationships, etc. We were even talking about some intimate details of our lives even though we barely knew each other. But once you’re bearing it all to see you kind of hit a new level of intimacy with someone upon meeting them.
Afterwards I had no ingrown hairs and the wax lasted a good six weeks. She recently moved to Sybil Salon in Shadyside and even sent me a text message to notify me. I never want anyone else to wax my woman parts as long as I can help it.
Thanks Marissa!

I love Salon Beleza! I discovered this place years ago when I needed my hair done for my high school senior pictures. I’ve been a regular here ever since. I even converted my mother, so to speak, and now she comes here on a regular basis to get her hair styled and colored.
I always make appointments with Richard, who knows exactly how to style hair as curly and thick as mine. He’s pretty darn brilliant — several times he’s seen that what I wanted out of my appointment wasn’t necessarily the best look for me, so we find a happy medium. And I admit, I always look good when he’s done! I can’t say I regret a single haircut I’ve ever had here, even if the style was more Richard’s idea than mine. What can I say? The dude knows what he’s doing!
There’s a ton of services offered here that I admittedly don’t use because I’ve never felt the need to use them, but I can honestly say based on the wonderful service I’ve experienced here during the 5+ years I’ve been coming to Salon Beleza that I recommend anyone who IS interested check out their deals on waxes, facials, nailwork and so forth. As for me, here’s to another 5+ years of looking good thanks to the wonderful work done by these folks!