Riviera Pizza & Pasta

The food is decent. But the customer service sucks! Take my advice rivieras. Hire me as your customer service consultant you’ll stop losing customers in no time !

Great Pizza and fast delivery. Especially Salads and wings are all delicious!!! I already ordered 4 times in couple weeks.

We ordered take out from work today. I read the reviews and though they were mixed I took the advice of a few and ordered the cheesy breadsticks. They were not fully cooked and couldn’t eat. The steak Ranchero was different — it was ok. The breaded wings were ok. I may consider trying again but from how my stomach feels. and a few others. its doubtful.

We have ordered and enjoyed: buffalo chicken salad, steak salad, Caesar salad, tossed salad with cheese, spinach rolls, eggplant parmesan hoagie, the Napoleon pizza, and pizza with and without toppings. As others have mentioned, the cheesey breadsticks are great. I’m vegetarian and I love their eggplant parm, especially on the Napoleon pizza.
We get delivery in Fineview in 45 minutes or less. I’ve ordered online, through Eat24 and GrubHub. I prefer Eat24 and their weekly $ 2 coupon, as well as their Pizza & Sticks deal for $ 16.99 (large cheese pizza, breadsticks & mozzarella sticks [toppings extra].)
I believe the horrible driver people have mentioned no longer works there. We’ve been ordering delivery on monthly basis from Riviera Pizza for over two years and have had a problem only once.

The chicken bacon ranch pizza is delicious! I do not know how they make their ranch taste so good, but it is addicting! All of their pizzas are loaded with toppings and cheese. I have never had a bad pizza from here. I suggest calling ahead and picking it up if you want it quicker than delivery. However, their delivery service is good too if you aren’t starving. Definitely a hidden gem and worth a try.

Ordered take out a few days ago.
Had the taco pizza. Wasn’t too great. The pizza was real heavy on lettuce and crust and short on all the good stuff that makes a great taco pizza (beef, jalapeños, tomatoes, cheese)

I am usually a huge fan of this place. Love their food. Tonight… Not so much. I placed an order using the Eat24 app (also love & highly recommend) but the Riviera calls me shortly after stating they can’t split an order. I ordered 24 wings, 12 Mild and 12 parmesan garlic. They couldn’t do that? I had to order 24 of the same flavor?! What? I asked if they could just for one order of 12 and then another order of 12 and the guy in the phone said it would be $ 3 more. Seriously? Does anyone else not see how ridiculous this is? I asked if I could just give the delivery man $ 3 or would just cancel my order. The man in the phone said this time theyd split the order but next time I can’t order a 24piece wing with two different flavorings. I’d have to order two 12 pieces which would cost more. Ha ha ha. Am I missing something? While I appreciate the guy offering to go out of his way to split my order, they screwed up my salad order and didn’t even deliver to my door! The food is good but their ordering options using the app leaves a lot to be desired.

I would never, EVER recommend this place! From the manager to the delivery driver they are beyond rude and delusional. The first time I spoke to the driver he yelled «I’m here! I’m here. Come out!» in a very aggressive manner over and over again. When I tried to explain how he was delivering to a place of business and asked which entrance he was at, he continuously shouted «I’m here! Okay, I’m here!» When he finally came inside he continued to be aggressive and belittling. I’m pretty sure he did not like that a female was standing up for herself and calmly giving him a piece of my mind.
When I called to complain, the manager said he was well aware o f the issue with the driver and that he is «a douche» but that drivers are hard to come by because no one wants to work and he needs his food delivered. He stated he believed it was probably a «language barrier», which I also believed, however that does not justify rude and aggressive behavior. I was calm and clear with my communication, all the driver had to say was something along the lines of «I don’t understand.» Language barriers have nothing to do with poor manners and Chauvinism. The manager suggested next time I should «call the police». When I asked for a refund because of the driver’s lack of customer service and outburst in a place of business, he told me flat out «No, I cant do that.» I then responded, «So next time I should walk away with the food, not pay for it and call the cops?» His response, «yes» …How absurd! There will never be a next time. Don’t give them your business!!!

I ordered a salad from here to be delivered. The delivery guy was rude on the phone when he called to tell me he was here, I went outside to get my food and he wasnt here. I called him back and he yelled «I’m here!!». Sooo unprofessional and rude, especially because last time I ordered a salad there was a HAIR in it. I wish there was somewhere else closer to work that delivered on days that I forget my lunch. If I could give them o stars, I would.

Ordered dinner on 4 different occasions to ensure that it wasn’t a fluke and their menu looked promising. Nope, they are consistently rude, don’t keep pizza in a warmer just throw it in their cold trunk and hand it to you with the cheese no longer stringy but hard and barely warm, three of the four times the delivery person forgot part of my order!, the first time delivery took 1:40, second time it was 2:10, and the last two times were approximately 1:20. Twice the food was recklessly delivered and the sauce leaked out all over the outside and into the plastic bag which was completely coated, and the other items and they just handed it over with no words, he didn’t even respond to my hello. The guy with a strong accent who answers the phone is rude and doesn’t respect his customers. I’ll give an example, I called to check on my order as it had been over 75 minutes and I simply said that I was checking on my order. He said «we’re busy, you can wait. It’s going to take an hour» to which I replied «ok, well it’s been well over an hour do you know when my food will be delivered?» He said «don’t order from here. We won’t take your order» and hung up on me.

Very good pizza. Highly recommend. They are very fast, professional and have never screwed up and order for me. The pizza is VERY good!

We order from there at least once a week. Food is very good, my daughter likes their gyros. We normally get their hoagie special or pizza.

I think the other reviewers’ taste buds may be clouded by their desires for a viable local pizzeria.
My food was absolutely gross and an insult to Italian food. After ordering thru grubhub and waiting an hour and a half for delivery, which was about 40 minutes past their estimated delivery time, I received my «meal.»
I ordered a Stromboli, cheesy sticks, and fried dough balls. The total came to $ 32.00. The cheesy sticks were edible. But the almost $ 20 Stromboli had little meat, no veggies, and was simultaneously soggy and burnt. The burnt parts flaked off, revealing a slimy, spongy, salty yet tasteless mess. It was terrible. I was refused any kind of refund.
Finally, the fried dough balls basically resembled little pieces of fried chicken and had the consistency of stale fortune cookies, but without any flavor or sugar. Very strange; not edible.

I am so bummed that we moved to Spring Hill 2 year ago and only discovered this place 3 months ago. It’s really in a strange place in Spring Garden — no other businesses are around and it’s just this neon green building with just enough room for a counter and some pizza ovens. But, its the closest pizza place to us and we decided to give it a try after the positive reviews it had already received. Holy cow, jackpot! I’m pretty picky with my pizza and this is great pizza! I haven’t had a single thing I haven’t liked yet — I’ve had white pizza, buffalo chicken pizza, cheese pizza, strombolis (these are great!), fried mushrooms, and cheesy bread sticks (OMG, I can’t wait to eat the leftovers for dinner tonight!). My hubbie has also had the steak sandwich and really liked it. This is now our go-​to for takeout when we feel lazy. What a great little place.
Oh, and you can order online. So easy.

Like an earlier reviewer, I live in Observatory Hill where there’s a dearth of delivery options. We were very grateful to find Riviera Pizza! Yummy pies, fast delivery and friendly service.

When I moved to Pittsburgh, I had difficulty with finding a good pizza place downtown. I found this restaurant on Unilocal and decided to give it a try. I ordered a Caesar salad, Greek salad, Philly cheesesteak sub, and a Cheese Lover’s pizza. The food tasted OK, but I am on the lookout for a pizza place that is even more satisfying.

This place has changed our lives. Seriously!
My wife and I live in Observatory Hill and I adore this neighborhood. Right on Riverview Park, quiet, beautiful historic homes, and close to everything. The only thing this neighborhood is lacking, in my opinion, is more restaurants. Sure, there are acceptable dining options 5 – 10 minutes away in every direction. But some times you just want fast, delicious and convenient. And to not leave the house. Until recently there was only one pizza place that would deliver to our house. One. And it’s downright nasty. Right next door to the high school so that’s the crowd they cater too. I’m guessing you can set your standards pretty darn low when your only competition is the school cafeteria pizza.
Then, one glorious day, a menu appeared on our doorstep. Riviera Pizza and Pasta. And they deliver to our home. Worth a try! They have all of the typical offerings, breadsticks, pizza, calzones, hoagies. You know what a pizza place has. What they have that I’ve never encountered before is a relationship with eat24, an app that allows me to order on my iPad and magically have pizza show up at my house. Whaaaaatt!!! I can order pizza and never have to speak to another human, and the food will come to me while I’m in my pajamas?!? Finally! All of my dreams are coming true! It’s finally a civilized neighborhood thanks to Riviera!
The food is a solid 3.5 stars. The pizza is pretty good. It’s tasty, cheesy, and just the right amount of greasy. The breadsticks are super yummy and we get them every time we order. We like the calzones a lot, the small one is enough for 3 servings at least. The delivery has always been faster than the quoted time and the drivers are kind and courteous. We’ve been desperate for a neighborhood pizza place that we actually like. Finally, the storm clouds have parted and Riviera Pizza has emerged. And we are certainly some grateful fans!

2.5÷5 — Buffalo Chicken Hoagie: Good flavor, nice texture with the potato fries, big, kinda dry.
1.0÷5 — Bacon Cheeseburger: Cooked well done (ordered rare), bacon bits, shaved iceburg lettuce. Bread was better.
2.0÷5 — Breadsticks.
The last several times I’ve ordered for delivery, it’s been around a half hour late. The food doesn’t arrive hot and fresh, either. And this is ordering at off-​peak hours (2pm).

We have ordered pizza from here a few times – they are one of the FEW places that does North Side deliveries. We usually get black olive + mushroom + hot pepper pizza, and it’s just okay. Better than Pizza Hut but not life-​changing or anything.
Their cheesy breadsticks are AWESOME, though. I could just eat those for dinner. They are doughy, cheesy, and perfect.
The service has always been speedy and the delivery guys are nice.
If you’re ordering online, make double sure you have your order right: I ordered a small pizza one time on accident and called to make it a medium, and they couldn’t change it for me over the phone – told me to go online and change it, which online ordering sites don’t let you do.
**Updating my review to add a star because we have ended up ordering from them quite often. The pizza has gotten better, they are consistently faster than their time estimates say they will be, and the delivery guys are always friendly.

They have a solid track record with delivery to my home. The pizza and service is good enough to keep me as a repeat customer.