I am very selective about writing reviews on Unilocal.Historically I have written mostly positive reviews for businesses. I usually give people, especially businesses, the benefit of the doubt. Understandably so, fixing cars, especially auto body problems, can be a very difficult task that has a lot of moving parts to it. Body shops, insurance adjusters, rental car companies, etc. all have to communicate together to give the customer a truly satisfactory experience. With that being said, there is no explanation for the way Mr. Pruni(senior) treated me. I have never met a more eccentrically arrogant person in my life. He struts around his office in a suit and treats his employees, customers, and business partners as if everyone is doing him a favor by being in his presence. After doing some asking around I heard a rumor that they got busted for insurance fraud. Although this is just a rumor, I did some more digging and discovered a plethora of negative reviews from customers across a bunch of different platforms. Here is a link to a couple negative reviews. There is something to be said if that many people are taking the time out of their day to post negative reviews. All in all, from my short time interacting with Mr. Pruni it prompted me to waste 10 minutes of my day by writing this review. If you enjoy narcissism, and the feeling of being talked down to, then Pruni Auto Body will suit you well. Otherwise I highly suggest you pick another auto body shop.