MedExpress – Bloomfield

I’ve been to MedExpress a few times over the past year for a variety of issues, strep throat, blood poisoning from infected piercing, pneumonia, dog bite, etc. and each time the staff is quick and direct-​just what I want from an Urgent Care facility.
My copay is always reasonable and I don’t have a PCP in Pittsburgh, but will be looking for one soon, because MedExpress always addresses my illness or discomfort reasonably and quick.
Sometimes the wait can be a little long but I’ve never sat in the waiting room for more than 25 minutes, and they always have the TV on and some magazines to look through, but I bring my own book. Compared to some doctors’ offices or the ER 25 minutes is a relief. Not to mention the waiting room is pretty relaxing, no tacky colors, odd paintings, or dim lights. It’s bright, spacious, and relaxing for the most part.
Doctors and nurses are always sweet and comforting, always address any questions I have, and are courteous. There’s a reason I always come back! I read some other reviews that were negative so maybe it’s a hit or miss with the staff, but the one’s that see me have always been a hit!
If you need to be seen quickly or have questions/​concerns about your health I would say stop in and give them a shot!

Waste of time. Came in with a respiratory infection and they took a look and didn’t do anything to help. Didn’t prescribe antibiotics but just gave the «come back in a week» story. Then they sent my bill to the wrong address, didn’t bother to call when my bill was overdue and send my overdue bill to a collection agency, which screwed up my credit at the moment I was trying to get a mortgage.
Do yourself a favor, don’t ever go to MedExpress.

.not too bad. I had an ear ache & a 10 day cold that wouldn’t leave me. and i was in tears.
I only waited in the waiting area for 15 minutes. The nurse helped me then the doctor. She ran a strept test and confirmed the ear infection.
I left with an antibiotic and she suggested pain reliever for my ear. They asked if I wanted it filled there for $ 15. I knew It was cheaper at my pharmacy but it was nice to offer.
Anyways not too bad of an experience. I was a cry baby and in pain. I was in and out in under 40 minutes on a Saturday evening so that’s cool.

I believe they should brainstorm to come up with a new name. There is nothing urgent about this place. Express? I think not. There was a young gentleman who came in 30 minutes after me with a sore throat (less significant of an issue than what I needed to be seen for). He got placed into the adjacent room, was seen by the doctor and out the door before I was seen by anyone. With the improvements in ER processes, they need to act accordingly. These triage facilities will be out of business in no time!

I recently went to MedExpress UC Bloomfield for an eye problem and dizziness. I have no complaint with the doctor who I believe handled the situation quickly and efficiently. He was very pleasant and knowledgeable. He treated the red eye and gave me a prescription medication for vertigo. I was finished within 15 to 20 minutes. The staff at the front desk stated that they could fill the prescription right there for $ 15.00. We chose to have it filled there because it seemed to be more convenient… BIG MISTAKE! We waited for at least 45 minutes with staff members walking in and out and never acknowledging our presence. We asked several times why we had to wait so long and we were told the nurse is working on it or she was having technical problems, it would be ready soon, etc… all lies! When we finally asked to have the prescription and our $ 15 back, they refused and said that the nurse was working on it and it would be soon. We insisted that we have our prescription and money back and staff members became belligerent and rude. When we finally saw the nurse with the prescription, she apologized for the delay and said that she had been out to lunch and was not informed that we were waiting for a prescription. The staff at this place is totally incompetent and inefficient or worse. I would not recommend this place to my worst enemy. DO NOT GO THERE!

Have a finger infection. Note the present tense. Went in and everybody was friendly and such. They soaked my hand in warm water with some solution and prescribe some antibiotics.
Once week later, my finger is no better (though no worse) and I get a bill in the mail for $ 150+ dollars. I saw the doctor for 10 min total! Called to ask why the bill was so high and why they did not bill my insurance company. Normal run around telling me that this was the discount, should have been $ 500! Note, I paid for the antibiotics separate and have BC/​BS insurance.
This is the second time (first was different location) that I have received an extremely high bill from them for a very basic service. I will not be going back, I cant afford it.

Needed to do a pre-​employment drug screen. Called this afternoon to find out if I needed an appointment. I was told, «try to come in by 7pm in case you get bladder shy — that gives you some time because we close at 8pm.»
I was never told that 7pm was a cut off and they would not administer the test after 7pm.
I arrived at 7:21pm and was told they would not do it. Terrible customer service, especially when the woman was standing there that talked to me and denied what she said to me. Skip it and pick another location if you need this service.
UPDATE: I called their corporate headquarters in the morning and the assured me that the screen should have been administered. Came back to give my sample and the front desk staff was nice as pie. I was greeted and everything… 360 degree from last night.

There wasn’t anything «urgent» about my care here. I usually go to UPMC Urgent Care, but came here because it opened an hour earlier at 8, but I wasn’t seen by a physician until 9:30. At 9:15 I considered leaving the exam room, asking for a refund and going across the street to Urgent Care, which I have experienced is much quicker. Instead I just opened my door and watched the nothingness happening outside of my room. I’ll go with a pros and cons on this review:
Pros: I was checked in the moment I walked in. Love It Or List It (a popular show on HGTV) was playing in the waiting room, which also had ample seating. They took my insurance and copayment within a few minutes of being checked in.
Cons: There were no computers in the exam rooms, the nurse wrote down all of my vitals and information. I was not asked ONCE if I had an allergy to medication (I do). When I went to check out there were two staff members walking around behind the counter, not even acknowledging me for a full two minutes. I was given a prescription instead of them sending it to my preferred pharmacy for pick up.
If you have to go here over UPMC Urgent Care because of insurance or cost, it will be fine. Otherwise, go to to UPMC Urgent Care.

I agree with Haley W. DO NOT GO! I don’t care if you arm is falling off! My situation wasn’t as severe, but I went in and they told me I just had a common cold, when I actually had bronchitis. I ended up losing my voice for days. What really kills me is they were rude. It was if they were put off that I would come in for the common cold.
The topper, after I paid a $ 40.00 copay I get a ill in the mail for another $ 35.00. I called and asked what the bill was for and they informed me there’s an addition payment for being seen there. I argued that is exactly what a copay is! and asked to speak to the manager. I ended up calling about six times in all. She never answered nor returned my call. I paid the bill, because my boyfriend thought it would be a good idea, and didn’t hold a protest in front of that GD place, because he, also,
didn’t think it would be a good idea. But I still harbor ill will, if you can’t tell.

Although my total wait time from waiting room to being seen was 2.5 hrs. It was better than waiting in an emergency room. The staff was upbeat and friendly. It can be difficult dealing with the walking dead. I really do need to find a PCP!

DO NOT GO. You couldn’t pay me to return here. Went in with swollen eye and floaters, «doctor» told me it was pink eye and sent me home with eye drops. Week passes, gets worse, so I return. Doctor says, «well, I just don’t know». Go to see a specialist, turns out I had an infection that is jeapordizing my eyesight, and because of their inability to diagnose or refer me to a specialist, I no longer have vision in my right eye.
THANK YOU MED EXPRESS, see you in court.

In lieu of waiting 8 hours in an emergency room I decided to try my luck at this emergent care facility. I am so happy that I did. The wait was minimal and the associates were not crazy, mean, or apathetic.
I never did actually get to see the doctor, but the physician’s assistant was very attentive to everything I said. I already knew what my issue was and knew the course of action that had to be taken to get the desired results; I think my forthright plan of action, full disclosure of history, and detailed descriptions of the current situation were things none of them were used to. The surprised looks on their faces said as such.
Overall it was a good experience and I would definitely return here over an emergency room if the situation dictated. I hope more people will use these facilities rather than go to emergency rooms for non-​emergency issues and stop clogging them up.

I’m very pleased with my visit. After being up all night sick, my friend drove me over here. The waiting room was fairly empty and I was seen quickly. Additionally, I was able to fill my prescription onsite, which is a huge help when all you want to do is curl up in a ball and making one more stop on the way home seems impossible. My friend who was waiting for me said that her impression of the waiting room was that everyone seemed to be treated and back out quickly. (I was there for probably 2 hours b/​c I needed to be hooked up to an IV since I was dehydrated and needed anti nausea medicine). Definitely recommend MedExpress over sitting for hours in an emergency room.

When you wake up one morning and your lips look like Mick Jagger mated with Angelina Jolie and your eye is swollen and itchy, you most definitely think «Urgent.»
I headed out to Urgent Care after one such occasion and stopped first at the UPMC Urgent Care across the street.
I often imagine that the UPMC team comes out at noon to battle MedExpress «West Side Story”-style — dare to dream.
Anyway. I entered the UPMC waiting room to find full-​blown construction, complete with chainsaws, etc., taking place amongst the patients. After waiting 30 minutes without being registered AND being handed back an ID and credit card that were not mine, I decided to leave. So, across the street I went to MedExpress, where I was greeted by a pleasantly silent and empty waiting room. The receptionist met me with a smile and I was in with the doctor in under 20 MINUTES. She was professional, knowledgeable and I walked out of there with a swollen smile, but a smile nonetheless. I’ll never go anywhere else.

As far as Urgent Cares go, this location is great. It benefits from being a newer building, but the waiting room is large, everything is really clean, and the staff is very friendly.
I’ve been here two times and both times were pleasant experiences… well, at least as pleasant as an experience can be when you’re sick. The first trip went really smooth. It was a slower night and we were in and out quickly. The last time we were there, though, took forever. In the midst of this flu season, you might be waiting for a while. Every room was taken and they only had one Doctor on staff to handle all of the patients. Luckily, everyone there was nice and a pleasure to deal with, so spending an hour there wasn’t as frustrating as it could’ve been. The only downside was that we were there so long that by the time we left, all of the pharmacies were closed and I couldn’t get my prescription for the flu meds. Grrr.
Regardless, if you need a place to go for immediate medical attention that isn’t life-​threatening, I’d definitely recommend this particular MedExpress.

I work for a company where injury just comes with the job. Today was my first real «incident» and I needed a few stitches. I had never been to the Med Express before and I had my doubts given my previous experiences with the typical, dirty facility, poor-​attitude staff, non-​caring Doctor, etc that «urgent care» places seem to be (in my experience). This, however, was a breath of fresh air! The entire facility was clean, the staff was super friendly, and the Doctor was awesome! Best bed-​side manor I have ever experienced. The only reason I couldn’t give 5 stars is bc there seemed to be a long wait with only a few people in the waiting room. Yet, honestly, the wait was worth it for the treatmeant I received :).

This place is awesome. I have no primary care physician because I don’t really have any ongoing medical problems, so I have come here a couple times.
Last time I was here, I dropped my car keys down a sewer grate in the parking lot. I was freaking out because I had to get to work, and was about to call AAA. One of the guys working there stopped me and instead fashioned a fishing rod out of a hockey stick, a jet-​ski cord, and some medical tape, and rescued my keys. It was pretty impressive. Some of the employees I’ve encountered at reception here look like they should be on suicide watch, though.
The doctor I’ve seen is super friendly, understanding, and quick, and you can get many common prescriptions on site. Plus they are open 7 days a week, 9am-​9pm and it’s way, way cheaper and faster than an ER visit.