ManorCare Health Services-Shadyside

My husband was in the hospital for three weeks with a life threatening infection. He was in the ICU for a week and a half and then in a regular room for several days. The hospital wanted to transfer him to a rehabilitation center to continue his antibiotics and to receive wound care as he finished recovering. The social worker at the hospital called around and found that Manor Care in Shadyside on 5^th Avenue had an open bed.
ManorCare said that they were ready for my husband and to send him over. My husband was transferred to their care, and he arrived at 5 p.m. He was able to get dinner, but Manor Care did not give him insulin or test his blood sugar for several hours after. He had to ask several times for them to do so, but they said that they were waiting for the doctor to put the prescriptions in. After my husband insisted several times that he needed the insulin, they finally gave it to him
Manor Care did not have the antibiotics at 6 p. m as instructed by the hospital and my husband, and they said that they were going to give him antibiotics at midnight for his next dose. Around 1:30 in the morning, my husband continued to ask where the antibiotics were. He was told that they did not have them; Manor Care said that they had to order the antibiotics from their Ohio facility. At this point I was very angry, and I began to call ManorCare to speak to someone in charge. They said that they did not have the antibiotics, and I would have to call back at 7:30 in the morning.
My husband had already missed two doses, and now he was going to miss a third. I asked what happens if his infection comes back since he’s not taking his medicine, and they said, «Well we’ll just have to continue to treat him.» My husband and I were very angry. If the hospital asked Manor Care for a bed for a diabetic patient who needed antibiotics and wound care, why did Manor Care tell us that they were ready for my husband if they didn’t have his medications!
One of the brochures said that they’re $ 330 a night for a bed. I would think that a facility charging that much would be a much better place and would take care of its patients. I was hoping that my husband would be able to receive better care than he could get at home with a nurse stopping in once a day, but apparently I was wrong.
They have 3 beds to a room, a female patient kept trying to get my husband to take her home, and the place has a very bad smell. They don’t have my husband’s medicines, and they are not providing the care that my husband needs and that Manor Care promised. I am looking at transferring my husband to a facility that can care for him properly as soon as I possibly can. Needless to say, I would not recommend ManorCare and I would certainly not use them again