Mad Mex – South Hills

Haven’t been here in a long time because the service and food suck! Waitress was very nice, polite and attentive. Ordered the Carnitas Burrito, if I wanted rice I would have gone out for Chinese. Struggled to find the carnitas and peppers… seriously 95% rice.
That was one of the Worst burritos I have ever, ever had. Never again Mad Mex South Hills!

Service was mediocre but the food was poor. Burnt chicken in the burrito. My friends burrito which was supposed to be primarily vegetables was about 100% rice. There was no mole sauce as described in the dish. The frozen margaritas were horrible although the regular margaritas where decent but nothing to write home about. There was a charge for chips and salsa for sitting across from the bar but nothing at the bar. This was explained to us before we ordered. The more I think about it the more I can understand that policy. It’s bizarre that you can’t sit at a table in the bar and order the same food as at the bar and be charged the same price. This restaurant has really gone downhill over the last few years. And I’ll never go there again.

Just average. 2^nd time in a row the food, drinks and service did not impress. The bar area could use a good dusting/​cleaning. I think next time I’ll drive a bit to go to Plaza Azteca in Robinson where the drinks, complimentary chips&salsa and service are really good.

I absolutely love the atmosphere. Their margaritas are really good. The mango is the best. Even the original is worth trying. Get the XX Cheese (queso). The ambience is fun. It’s hidden in the back of a plaza so you have to look for it

Horrible service. I mean HORRIBLE.
Went during a non-​peak time. Pretty quiet in there, not a lot going on. Three employees who were sitting around chatting watched me and my my disabled, elderly friend stand and wait for long, endless minutes without doing anything. I finally went over to the bartender — also hanging out and chatting and watching us stand there — to ask if a hostess was available. Her response? «Oh, I can seat you.»
Really? Then why did I have to ask you to?!
Then, the young male waiter assigned to our table just laughed when my companion asked where the restrooms are. WTF?
Look, guys, that would be crummy service to anyone, but to treat an elderly person with a disability like that is just unconscionable.
We left and won’t be back.

Awesome beer selection!!! This is my second visit and both trips have been great. Excellent salsa and my favorite dish is the black bean quesadilla with pineapples in it. Service has always been good as well. Did I mention the beer selection? :)

I was really hoping that this place would have good food. I was disappointed to some extent. Latin food is my favorite. I’m always trying to checkout new Latin restaurants in the hopes of finding really good food. I ordered 2 ground beef tacos with black beans and rice. The tacos were decent but the rice and beans were horrible. Both were very dry and lacked flavor. If you come here dont order the black beans and rice.

Have always loved Mad Mex with their authentic Tex Mex food. They have a wide selection of beers. If you’re a margarita lover then this is the place is for you. Try the margarita on the rocks the classic is the best. Great burritos and my kids love the mac & cheese. My favorite is the tofu soft tacos very good.

My boyfriend and I loved Mad Mex so much that we came back within a week of stopping in the first time! I absolutely loved this place. My first order was the grande nachos and they were amazing. Their ingredients always taste fresh!
You can read more about my love affair with Mad Mex on my blog:

Gotta be honest, even though it’s a chain it’s still one of my favorite places to eat! In fact, it has been one of my favorite places since college when we use to frequent the Robinson location, and contrary to popular belief, I actually named my dog Mad Max after this place (not the movie).
They’ve got killer happy hours, their house margaritas are some of the best I’ve ever had (and I hate tequila). Don’t get caught up with all the fancy favors they offer. While all delicious, you can’t beat the traditional house margarita, on the rocks, with salt.
We’ve been hitting them up for lunch quite a bit. The lunch menu is a great deal. For under $ 10 you can grab a burrito, cup of soup & salsa. Here’s what I recommend for lunch, but you won’t go wrong with any choice.
Mad Mex Burrito (I do it without the burrito shell), add a side of «insane» San-​Fran sauce, side of habanero pineapple salsa, and a 22oz Big Azz margarita (16oz if it’s lunch and you need to get back for a 1:00 meeting).
Oh yeah, they always have a great music playlist going.

This is NOT a good place for lunch unless you have a couple of hours to waste. I ate here twice this week because I love their food but I’m not sure that’s enough to bring me back again. The floor was greasy and slippery. They had only two waitresses both days waiting on the entire indoor and outdoor spaces. The first lunch it took over twenty minutes to get soup. In all it took over an hour to order, eat and pay for soup and a salad.
The second day my appetizer and lunch came quickly but all at the same time. I told my waiter about it, quite nicely I might add, and then he never came back to my table again. I had to ask other employees for a to go box and my check. The manager was nice about it but I’m not sure I will be back to this location.

Not so great. The whole place needs a bit of a scrubbing. It’s kinda greasy. My menu had dried up food splattered on it. It’s dark in there, too.
I’ve never been to a Mexican joint that didn’t give me table chips (as in free). So I bought chips. And they were stale and broken up, like bottom-​of-​the-​bag stuff. Off to a poor start.
My food was decent, but not stellar. My server was weak. Slow, and snarky. And I was there with my wife and kids. Thanks very much…
Finally, it’s a touch overpriced for this kind of food, and way overpriced for the quality of experience. Will not be back.

I love love love Mad Mex. The one in University City Philly to be exact but when we moved here life was okay because Mad Mex is here too. We’ve been here a few times because of how close it is to home and each time there is something that just isn’t quite right. The most recent time, which is why I’m writing this review, our food took over one hour to come. We repeatedly flagged down our waitress and she kept insisting that she was «checking on it» when finally the huz had it and we were about to let the manager have it and then walk out when the manager walked over and apologized for our order never being put in. They took care of the bill but still, left a really poor impression of terrible incompetence. Our waitress never apologized and acted as though nothing happened when she came back to see how everything was. Extremely disappointed with the service.
I’m giving the 3 stars because of my love for Mad Mex and the big azz margaritas but the Greentree location really needs to step it up.

Would you believe me if I said that I never ate at a Mad Mex until recently? I think this once again has to do with little me’s disliking of Mexican-​type foods and eateries. Fortunately, adult me has much better taste than little me, which means I get to enjoy Mad Mex in all of its glory now.
I’ve been at this location a couple times the last couple of months and it hasn’t let me down yet. The first time I wanted to get in on the Gobblerito trend that half of my coworkers were enjoying during November, so I ordered that and a frozen margarita. Both were pretty darn awesome — I took half of my massive Thanksgiving burrito home and proceeded to eat nothing but that and more Thanksgiving food for the next few days. Most notable from that first visit was the fact that even though the place was hopping, the service was super quick. In fact my waitress came and asked about my drink order before I’d even opened the drink menu — it was just that quick. The kitchen had my meal ready super quickly as well and I was out the door in under a hour. Pretty darn impressive considering just how busy they were that night.
Since then Mad Mex hasn’t disappointed. The service hasn’t been AS prompt since then but it’s certainly been reasonable, and the speed in the kitchen makes up for any order delays. I practically devoured my shrimp, spinach and mushroom quesadilla during my last visit — talk about a meal with lots of my favorite ingredients! Ingredients, I must add, which were all well cooked and seasoned and mixed together in the right varieties, resulting in a well-​balanced and flavorful meal. I also remain absolutely in LOVE with their variety of margaritas, which are impressively strong and delicious no matter what size drink you order.
Really, my only complaint is their need to play loud background noise to «set the mood» for the place — I’d never want to bring a large group here because of the soundtrack they’ve got going. One or two people talking to each other over that noise is enough for me. But hey, as long as they’ve got good food and awesome drinks, I’ll keep coming back, annoying background noise or not!

I’m in from out of town, and I’m so surprised and disappointed about the level of we received here during a quiet Sunday lunch hour. Our waitress gave us indignant responses to every request, with visible eyerolls to things like sharing fajitas.
When an order came out completely wrong, she said «Sorry for the mixup, but I don’t control the kitchen» and made no effort to correct the order. Had she showed any effort or contrition, the error really wouldn’t have bothered me, but she actually seemed to act like it was our fault.
It really disappointed me to have my dad treated like this on our family meal together on my final day in town. Please train your staff better and treat customers with any level of appreciation or helpfulness.

First of all, I have to say I didn’t even realize there was a Mad Mex location in the South Hills! The location is a little hidden at the end of a shopping center off the main road. But I’m very happy this is here! I foresee myself meeting for margaritas in the future since it’s so close to home!
My friend and I came here for our annual Gobblerito Friendsgiving meal. The Gobblirito was good as it is every year. I wish there had been a extra side of gravy or something since it did get a little dry. I’m not sure if it’s a new thing this year or just something they do at this location, but there were black beans mixed in with the mashed potatoes, which I thought was a little weird.
I also got a strawberry margarita. I asked for it frozen, but the waitress said their «frozen thingy was down» so that was a little disappointing, but it was still good on the rocks.
Service was okay. Our waitress took awhile to get to our table but our food came out fast. I’d like to come back tho this location again to see how the normal menu items are.

Gobble-​rito!
I love Mad Mex and all the offerings. My favorites are the Wing-​o-​rito and Gobble-​rito (when offered).
The Wing-​o-​rito has your beloved wing sauce mixed in their hefty burrito.
The Gobble-​rito is their seasonal Thanksgiving burrito with a side of cranberry.
Both are awesome! Schedule your training appointments or your purge because these are high-​calorie affairs but worth it. Top it off with one of their signature drinks and you cannot go wrong :)
Enjoy!

What is not to love about Mad Mex??? Although they are a chain, the food is always A+ and the atmosphere is fun!
I was first introduced to Mad Mex about three years ago. Not knowing what to expect I thought that it was just another Mexican restaurant. Mad Mex is awesome from their chips and salsa, to their burritos to their margaritas, never a bad meal, drink, or service! I have been here for both lunch and dinner.
The atmosphere is very fun too, the art is pretty cool and resembles the Mexican Day of the Dead, and it just has a relaxed vibe to it. It is a casual place so you are perfect in jeans!
Their margaritas are really good and reasonably priced. Are you a beer drinker? They have a ton of beers that they serve and a decent amount on tap. Around fall they have an awesome selection of fall beers and they have pumpkin beer.
Also in fall they have this wonderful little thing called a gobblerito. You must try it, it is the most amazing thing I have ever tried. Although to some the idea may sound gross, you MUST give it a try!!! A gobblerito is: turkey, stuffing, corn, some black beans, and mashed potatoes all wrapped up neatly in a burrito shell. You get gravy and cranberry sauce as a side! A must try for fall!!!
While I have been to other locations, Greentree is my favorite! !!!

I’m a big fan of Mad Mex so why the 3 stars, I guess this is my least favorite location. I really enjoy the Robinson and McKnight Road locations as I always feel the service and quality of food is excellent.
My disappointment from the Greentree location is the food. I always order some version of an item that contains the Southwestern sauce b/​c I love that stuff — whether it’s the Wingo-​rito, Tofu Wrapture or Los Wingos wrap — I’ll order it!
Typically I order a side of the Southwestern sauce because like I said I LOVE the stuff and it’s nice to dip the wrap or fries in it for an extra kick. Typically when I’ve order one of my Southwestern sauce smothered wraps/​burritos at Robinson and McKnight they douse enough of the sauce on the wrap that I only need to use the sauce on the side for my fries. The Greentree wrap was so dry and had itty bitty drops of the sauce in the wrap so I’m glad I asked for a side of the sauce.
Also the waffle fries which typically come out hot, fresh and delish, were all welded together that I had to peel each one off the other. It just seems that the times I’ve gone to the Greentree location the food isn’t as well prepared as the Robinson and North Hills locations.

We have been to Mad Mex several times and always have a tasty Mexican meal. The restaurant has cool Mexican inspired décor and atmosphere. The music is very loud and can be hard to hear at times. Food is delivered quick and service is adequate.
All dishes are large in portion size. My favorite dish is the mahi mahi fajitas. They are delicious and always enough for more than 1 meal for me. Guacamole is just ok, salsa has a nice spicy kick. They have many options for vegetarians as well as gluten free and vegan which is nice. The one thing they don’t do is give free tortilla chips which many other Mexican restaurants do.
I’ll keep returning anytime I’m in the mood for good Mexican food.