David’s Bridal

I visited David’s Bridal on February 2, 2016 to shop for my wedding dress. My bridal consultant was Caitlin, and she was AMAZING! I walked in only having one dress in mind to try on, but wound up going with a completely different dress. Once Caitlin knew my likes and dislikes, one of the dresses she chose for me to try on wound up being «the dress», and it brought me to tears. I HIGHLY recommend Caitlin to any bride out there — she made me feel completely comfortable, and I wound up having SO much fun trying dresses on.

Debbie and her trainee Rachel were amazing! They made me feel comfortable and welcome as soon as we met. Debbie knew I had a tiny budget and did not try to up sell me on anything. She listened to what I wanted, offered advice and support without pushing, and ultimately helped me find the perfect dress for me. Bonus that it was on the clearance rack!
I would recommend to any bride or member of the bridal party to schedule their appointment with Debbie. I was impressed by her kindness, expertise, and eagerness to make me happy.
Thank you, Debbie! You made my wedding dress shopping easy and so much fun!

I had an appointment for New Year’s day. I was paired with kayla. She was a huge help. They were busier than they expected to Kayla was helping a few different people but she made sure to help everyone equally. I has previously found a dress somewhere else that I fell in love with. I showed her pictures and explained what I wanted. She found a few dresses within my price range. Needless to say I didn’t find any that topped the other dress I found but she was a huge help and would bend over backwards to fulfill anything I asked for. Would highly recommend.

I had the BEST experience at David’s Bridal! Katy helped me pick a beautiful wedding dress that I never would have selected for myself. It’s better than anything I thought I wanted! She was helpful and friendly and everything was low-​stress and pressure-​free, which a bride-​to-​be definitely appreciates! My dress came in quicker than the time frame quoted and it’s hung up and ready to be worn this January!
I spent a lot of time in the store between ordering my dress and picking dresses for the bridesmaids and everyone was beyond helpful. I would highly recommend scheduling an appointment on a weeknight. It is so nice to not be rushed!
I would recommend this David’s Bridal location (and especially Katy) to anyone looking for an affordable wedding dress and an outstanding experience.

I had Debbie assisting me with looking at bridal gowns and she was AMAZING! I had a few pictures of what I was interested in and honestly wasn’t intending to buy my dress that day, I just wanted to get a style in mind of what looked best on me. I told her this up front and it in no way affected my service. She brought the first one that I had picked out and I wound up not loving it but I loved the cut (mermaid wth sweetheart neckline just too poofy), tried on a totally different silhouette (a-​line) for the second dress just so I could see which I wasn’t a fan of but so glad I tried on so I could rule it out. For the third try she brought out a couple of dresses that combines features that I liked. I selected the ivory dress she brought out with champagne beading, certain I was going to dislike it because I wasn’t looking for beading, but this was the one! The second I stepped out and saw it in the mirror I was in love with it. Since I wasn’t fully intending on purchasing a gown that day I asked if I could go to lunch with my bff and my mom and talk it over with them. The gown was off the last chance rack (it was the sample gown) but she had no problem holding it for a few hours. I came back right after lunch, put it back on to show my mom and bought it. Since t was a sample dress they steamed and cleaned it and re-​enforced the buttons and it looks LOVELY and brand new. I’m planning the rest of the wedding around the dress!

I worked with Madison to find my bridesmaids dresses and the dress of my dreams! She was so patient and helpful in finding dresses for my bridesmaids and me. When she didn’t know an answer, she asked someone and quickly found it. I left with the dress of my dreams, and I couldn’t be happier!

SERVICE ABOVE AND BEYOND WHAT IS EXPECTED
When my daughter ordered a dress online for her upcoming bridal shower and found it did not fit when it arrived, she was disappointed and panic stricken, since the shower was just one week away. She called me on a Saturday in tears. We agreed to meet at Ross Park Mall and search every store until we found a dress. We did just that and came up empty handed.
When we walked into David’s Bridal on McKnight Road at 4:30 PM there were two other brides-​to-​be already being helped. Heidi, the manager, greeted us warmly and reassured us that this was the place to find the dress. She showed us where to start looking for appropriate dresses, and said she would check back and assist us in any way needed. She did just that. The rest of the staff also assisted by bringing different sizes and colors. We found the perfect style, but needed a lighter color for the shower. Heidi found that the dress came in a beautiful «blush» shade that would be perfect. She immediately went to work finding that dress in the system and arranging for its delivery in 6 days at the latest! We heard her working her magic — she was not content to merely find it was listed in stock. She wanted personal confirmation of its existence and someone to take responsibility to expedite its shipment, so that it would arrive on time.
Later that weekend my daughter received a confirming email from the warehouse, but the delivery date was later than the shower date! I called the store early Monday morning, spoke to Jessica, the opening manager and explained our critical situation. Even though she had no prior knowledge of the order or our situation, she assured me that she would personally follow up on the dress and confirm that it would be shipped when originally promised. She called back to say that she wanted to personally hear from the warehouse that the dress had shipped with a tracking number. If it didn’t come while she was at the store, the afternoon manager would continue monitoring the situation and call me.
Later that afternoon, Lauren (the afternoon manager) called to confirm that the dress had shipped, that it was currently in Eastern Pennsylvania and she gave me its tracking number. She even offered to track it for me and give me daily updates, but I declined her gracious offer, as she and others at David’s Bridal had done so much already. I could monitor the dress’ progress online.
The dress arrived at the McKnight Road store on time, and the staff promptly notified my daughter. When she went by to try it on, she was again treated very kindly. The dress fit beautifully, the color was just as shown and one of the staff even steamed it so that it would look perfect! Our crisis was averted, and all due to the extremely high level of customer service from the managers and staff at David’s Bridal on McKnight Road in Pittsburgh, PA. They all went «above and beyond» to help us in a desperate situation.

The only reason I am not rating 5 stars is because I have not received the dresses yet. However, I wanted to review based on today’s experience. I am getting married in six weeks. My bridesmaids ordered their dresses on Azazie. We were not pleased with the color. The girls returned their dresses, and the pressure was on to find a dress! We went to the McKnight Road Pittsburgh store. Natalie warmly greeted us at the door, despite no appointment. We explained the situation. We told her the color and length in mind, and she guided us in the right direction. Once a dress was decided upon, we asked if we could order straight from the rack at other store locations due to time restraint. She was on the phone for two hours pulling strings. She was a miracle worker, and found 3 of the same style dresses in the same color for 3 totally different sizes. I even asked if we could get a discount because it was off the rack. She advocated that for us due to the request. I know she doesn’t work off of commision, but wanted to give Natalie some sort of recognition. Thank you for relieving the burden Natalie! You are so sweet!

I had a great experience here. I came to buy a wedding dress with my bridesmaids and my mom. They were more than accommodating for the amount of people I brought with me. My group was able to select dresses for me to try on. I tried on about 10 dresses and my consultant, Caitlin, was wonderful. I found my dress and my maid of honor was able to try on bridesmaid dresses to see if they matched. I ordered my dress, veil, headpiece, bra, and slip and they came in less than a week. When I came to pick up my dress, I was able to try it on to make sure it fit. Caitlin was there and she helped me try on my dress. It was nice to her there again since she was the one who helped me during my original appointment.

Had a wonderful experience here. I would recommend Debbie if you are looking for w bridal gown. She is wonderful, sweet, and oh so helpful. The prices were more than reasonable.

Great prices and selection for my daughter’s prom dress. Wonderful selection of jewelry, evening clutches — 1 stop for everything! Shay was a wonderful assistant to us.

If I could give this place zero stars I would. I chose to purchase my dress from David’s Bridal on McKnight Rd for my November 29, 2014 wedding and lived to regret it from the minute my dress arrived in their store. First, when I ordered the dress I was VERY clear to the sales girl what style and fit dress I was looking for– something very fitted through my top, waist and hips that «belled» out from my hips or knees, even showing her pictures of what style I was referring to. When I tried the dress on in the store the girl clipped it so that the dress fit precisely how I was hoping, assuring me that when they ordered my size that this is how it would fit. Complete and total lie. Apparently her commission meant more to her than actually helping me to find the dress I was looking for because when the dress arrived it was NOTHING like what I had asked for! When I explained this to the store manager she again insisted that once the alterations were complete it would fit like I’d hoped. After SIX appointments and over $ 500 in alterations the dress was a disaster. They had taken the straps up so far they had to sew new arm holes in the dress making it FAR more low-​cut than the original dress that I tried on, and even the straps themselves were a wrinkled, bunched mess. The buttons along the back were so screwed up by the end of it that they hung to the side so that the entire zipper was exposed and after MUCH arguing back and forth, they finally admitted that the only way to fix it was to find an entire new set of buttons and hand sew them onto the dress which apparently was simply too much work for the seamstress. The back of the dress was a loose, ill-​fitting mess, and made me look twice as big through my hips because they simply couldn’t alter that style dress to fit like I’d wanted– something that they refused to acknowledge before I ordered it and again before these alterations got underway! They agreed to finally give me $ 400 back for the dress because of what it looked like, but by that point it was only weeks before my wedding and I had no choice but to wear it. I know that every David’s Bridal is different, but girls I’m here to tell you that the seamstresses, manager and sales staff at the McKnight Rd location have NO business working in the wedding industry. Avoid this place at all costs and find your dresses elsewhere. This place simply isn’t worth the stress and aggravation on what should be the most important day of your life!

Went to David’s Bridal to look for Bridesmaid dresses. I thought the service was really great. Melissa assisted us and she was absolutely wonderful. She was more than helpful and gave us tips of things to think about with each dress and color. Thanks very much Melissa and David’s Bridal!

Went to purchase a bridesmaid dress for a beach wedding. I had one month til the wedding and the dress was going to take 2 – 3 weeks. The dress was affordable, the color I needed was available and the ladies were helpful.

I had a great experience here. I am Maid of Honor in a friend’s wedding and this is the first wedding I’ve been in, so this is all new to me. We made an appointment for the bride and three bridesmaids to come in and check out bridesmaid dresses. Our consultant was Mishelle and she was wonderful!
Since the bride decided on a color and material, we decided to browse the racks to each start with a dress or two that caught our eye. It was not very crowded when we went, so we were each able to have our own dressing room. Mishelle was there to measure us and exchange dresses for different styles or sizes. She was very personable and made our experience very fun and comfortable. It makes a big difference when consultant joins in our conversations and gets to know us a little more. She even went out of her way to get my friend’s wedding gown so we could see her in it since we were not there when she purchased it.
The only annoyance was that they didn’t have the dress I wanted to try on in my size, so I had to go to the Monroeville location to try it on. I’m glad I did because the fit was awful and I ended up going with a different style. I was still able to call and order it over the phone to have it shipped to this location.