I have been a loyal customer with them for the longest… and have seen the business grow from what it used to be to now. I remember back in the day they didn’t take credit cards and didn’t have a waiting room. But now since they complete emission tests, improvements have been made. This is a family owned business… and as I stated before I encourage everyone to support those. My only complaints are the bathroom… all I have to say is yuck… and secondly you can’t make an appointment. Which drives me crazy because businesses should not function like this. Imagine the money they’re losing out on.