Anne Gregory For the Bride

True Story: After waiting over an hour in traffic we made our way to Anne Gregory for the Bride in Dormont PA. We called twice to update them on our progress and they assured us it was fine. It was my daughter’s 1^st chance to try on wedding gowns. We have a small window of time, as she had to move her date up from December to October due to family conflicts. She tried on 5 gowns– pretty much knew exactly what she wanted. She fell in love with– and looked amazing– in a Monique Lhuillhier gown. It was perfect. The owner gave us a nice discount on the stock dress, knowing of our time crunch. A bit over budget, yet I was prepared to buy… pending a visit to one other bridal salon in Pittsburgh so she could make sure it was exactly what she wanted. I explained my plan to the owner. He said «I wish you had told me that in advance or I wouldn’t have kept my staff here an extra hour and a half». He turned on his heels and walked away. PS– We left the salon at 7:05. They are open on Thursdays until 7:00. Hmmmm… so we were obligated to buy and aren’t permitted to shop at another store? Interesting business model. You ruined her night, lost a likely sale, and showed your true colors to a woman who works with young brides every day.
PS– a quick update with regards to the owner’s response to my review. I’m just going to go with the most glaring «inaccuracy” — You know how certain moments in your life are crystal clear? One of mine is the first phone call to the store at 5:25 waiting to get onto the Liberty Bridge, then dropping my daughter off at 6:20 so she could RUN in and I could park the car. My final, absolutely clear moment is looking at the car clock at 7:07 as we were pulling away and she was sobbing about her experience to her fiancé’. Some things can’t be wished away. This guy has a problem with the truth and his problem is evident in all of his responses to the many poor reviews on social media.
**my final comment after being notified that Greg C thinks I’m smearing his business– Charmagne’s daughter is married to my son. When I told her about my experience at your store she said her’s was a disaster too. She chose to post. Time for you to let it go.

I had a wonderful experience at Anne Gregory. I was home just for the weekend to try on wedding dresses with my mom, grandmothers, and sister. We arrived first thing in the morning, despite the blizzard-​like conditions, and were welcomed by my consultant. After giving her an idea of what I was looking for, she pulled several different styles. Everything fit well, and when it didn’t, she pulled and pinned to give me the best sense of what it would look like on my day.
The variety of the dresses pulled for me was just what I was looking for– sophisticated, chic, and classic. Greg stopped in frequently to suggest different dresses and lend moral support. I also was able to try on some things that were a bit more out of my comfort zone which helped me realize what I did and didn’t want. Through it all the staff was wonderful and flexible and didn’t mind that I went a bit over my alloted appointment time.
I visited another bridal shop after Anne Gregory, for comparison, but there I felt more like a number, rather than a person. At Anne Gregory, I never once felt pressured or like they were just trying to sell me something.
In the end, I went back to Anne Gregory and bough the dress (and veil and belt) of my dreams. The didn’t mind me coming back in to try everything on again and worked with me on the shipping logistics.
Overall, I was looking for a personal experience, something that made me feel unique. If you are someone who is obsessed with Say Yes to the Dress and hoping to get «jacked up» you may want to look elsewhere. But if you’re looking for an elegant boutique that offers great service and a wonderful selection of elegant, timeless gowns, then Anne Gregory is the place for you.

There are so many false statements in this comment, I’m not wasting another second on this business.
Just do yourself a favor, and don’t go there.

I absolutely loved my experience at Anne Gregory. Greg, the bridal stylist and owner, was absolutely a blast to work with. He took time to look at the photos I brought, thought out the silhouettes I wanted and what would look good on my shape. He promptly brought gowns out that were exactly what I wanted to try on. I would try on a dress, look at what wasn’t flattering on different areas of my body, and he would come right back upstairs with a gown that fixed the problem!!! It was quite impressive. He knows what he is doing. His taste is impeccable, and really knows what flatters different shapes and figures. He is honest, but sweet, yet direct. Which I loved!!! We had fun laughing and talking. His assistant was sweet too. I felt totally comfortable. I cannot wait to go back for my fitting. I know I am going to love my gown even more after the pros there are finished with it!!! Beautiful space too!!!

I got my dress for my July 2014 from Anne Gregory. Overall, I liked my experience with the store.
I went to two bridal stores in Pittsburgh looking for my gown and was planning to visit two more in DC (my former residence) if I couldn’t find anything locally. My first visit was to Bridal Beginnings, which did a good job of finding dresses in the style I was seeking and in my budget, but which had pretty small sample sizes so it was incredibly difficult to picture how the back of the dress would look. For reference, I am a street size 8 – 10.
Anne Gregory’s sample sizes seemed to be a size up from the ones at Bridal Beginnings, which was enormously helpful. They also did a good job of picking things that were clearly within the style I was looking for, as well as some a little out of the box, but not too far, which they wanted me to take a shot at. I ended up with a dress that I loved for almost half of my total budget. I didn’t want to go over $ 2,500 for a dress alone, and ultimately my dress, alterations and a very basic veil were under that amount.
Some points were lost as I didn’t love their collection of veils and accessories (it would have been nice to have a one stop shop) and their alterations schedule was difficult, forcing me to schedule fittings, including the last fitting, a little sooner than I would have liked. Also, I should note that the stores in Pittsburgh lack some atmosphere. While Anne Gregory’s was better than BB, there were still no drinks, champagne, snacks, etc. for my attendants, which is standard in larger cities and which smaller cities like Buffalo are even catching on to.
In the end, I would have liked them to go that little extra step to streamline the experience, especially given the price of alterations and accessories, but I was still pleased with my experience.

I can honestly say that my experience at Anne Gregory has been nothing but the best. From the day I tried on gowns, to the multiple fittings, it is simply amazing. Every single person that works there has gone above and beyond all of my expectations and I can’t wait until my September wedding to see the gown finished. Thank you so much for everything! You will NOT be disappointed buying a gown here.

It’s been four hours and I’m still swooning over my experience at Anne Gregory For the Bride. What was supposed to be an impromptu visit with my mom before she left on vacation turned into an unforgettable evening.
From the moment I walked in, I felt at ease. I was greeted by Greg and worked with Marianne and Courtney throughout my appointment. I took to the sale room almost immediately where I found myself immersed in pure designer bridal bliss. I’ve only visited two other salons in the course of my brief dress search, and both were underwhelming in atmosphere, selection and service. This was not the case at Anne Gregory. Greg and his team did an amazing job on so many levels. First, they listened to what I was looking for! Other consultants in my experience seemed to have their own agenda. This trio was incredible. They pulled gorgeous dress after gorgeous dress; and that’s saying a lot given that I don’t care for 99% of all bridal fashion. Granted, I can appreciate all of it — just on other people. For myself, I envisioned something unique and, well, within my budget. The staff didn’t show me a single dress over my price-​point; again, another first. They allowed me to take my time and I didn’t feel an ounce of pressure during my visit. Greg, Marianne and Courtney were also honest. They didn’t tell me something looked good if it didn’t. Who could ask for anything more?! I walked out of Anne Gregory on top of the world and can’t wait to go return for my fitting this summer.

My experience at Anne Gregory was fine, but nothing spectacular. They were running behind for my appointment because the seamstress accidentally put a future bride getting alterations in «my room.» No problem. It’s not like we were offered water, coffee, champagne, anything though. I showed them photos and style names of several dresses I wanted to try on and they said they’d go pull them and have them ready when my room was ready. When I got into the room, I wanted to try on my «favorite» dress, but they hadn’t pulled it for me! When they finally did, I had to basically trip around and put it on myself while the bridal consultant watched me. She was certainly no help. And pinning? They don’t «clip» at Anne Gregory. So imagine my size 0 body in a size 10 or size 12 dress. It was impossible to figure out what I would look like, and my consultant didn’t really seem to care (or know how to adjust the dress to even give me a general idea). Any dresses they pulled for me that weren’t on my list were awful — not even close to the look I described. This was also the only shop I went to that prohibited pictures. Overall, a pretty lousy experience. I just can’t figure out why this place is considered the première bridal salon in Pittsburgh. No thanks

Dreadful, rude service– borderline bullies, poor selection, and they severely mark up their prices!!! Both my friend and I found a dress that they have at other stores for a fraction of the cost. Unacceptable. What a joke, really. Not at all what you want to have to endure while planning the most important outfit you’ll ever wear! So upsetting!

I went here with a friend to help her choose a bridal dress — and let’s just say we won’t be returning. The staff (minus the salesgirl who said next to nothing,) was rude, didn’t listen we’ll to my friend’s likes, dislikes or requests., and acted like we were putting them out by being there. What’s more, the selection was poor at best — after less than ten dresses, they literally RAN OUT of dresses to put her in. Totally unacceptable. If this is the best bridal shop Pittsburgh has to offer, look elsewhere.

I love this boutique. Let me preface this review by saying that I’m the 3^rd of 3 sisters to get married in the last 2.5 years, which means that my mother and sisters and I have been to many a dress fitting and at this point know a good boutique when we come across one. Anne Gregory has wonderful service, attentive personnel and a great selection of dresses, as well as a very talented owner. I looked at 3 boutiques in Charleston, South Carolina and didn’t find my ideal dress, so Anne Gregory was my next stop when I was visiting my family in Pittsburgh. My sisters and mother and I loved the service fromt he start and the mindful selection of wedding dresses for me to try on.
Greg has excellent taste and picks up very quickly what a particular bride wants, and adapts to what he thinks would be best for them. He also has a special knack for picking out something that might be a little outside of your comfort zone but worth trying. I am also appreciative of how Greg speaks his mind and tells you honestly what he thinks rather than overselling something that he think doesn’t work for you.
I have had two appointments with the boutique so far (one picking out the dress of my dreams, the next picking out accessories), and I will have two more for the fittings. The appointment that I had today was for accessories for my dress, and my mom happened to mention that she still needed her Mother of the Bride dress. Greg took us upstairs and my mom found the perfect dress in an instant!
On top of finding what we needed today, Greg made us feel very welcome and was extremely attentive. Needless to say, we both left the boutique very happy today! I am excited for my next 2 appointments at Anne Gregory and I hope that brides and their families continue to discover this wonderful boutique.

Anne Gregory provided me and my family with the absolute best experience while searching for a wedding dress. I bought my dress in 2011 but when I saw some recent poor reviews I felt compelled to step in and let everyone know what a FABULOUS experience I had with Greg and everyone at Anne Gregory.
This is a beautiful boutique — very intimate setting and you can instantly feel that you are surrounded by very luxurious and exclusive wedding dress options. Bring your mom, sisters, friends… I have all mine with me and we were welcomed and were very comfortable.
You tell them what you are looking for and they bring options to you. I did not want a strapless dress, which is very difficult to find, and found the most beautiful dress (2 pieces and a belt) with the help of Greg.
I also found a beautiful ornate hair pin and veil there. Upstairs they have tons of other dresses — in fact, I found a beaded gorgeous long down and cut it down for my rehearsal dinner.
Anne Gregory feels like you are shopping in an exclusive boutique in New York City but you are working with the friendliest local family who loves Brookline. It doesn’t get better than this.
They gave me the dress experience that I always dreamed about. This wasn’t like going to buy a date-​night dress for the weekend — they gave us a wedding dress experience.
I am grateful to them and refer everyone I can to their beautiful store.

This should say it all: we found a dress we loved, it was in our price range, but… we didn’t return because of the customer service
I suppose we could have gotten over it to get the dress, but we just didn’t want that negative experience to taint our wedding. It was all going so well too. The people helping us were very down to earth, very accommodating and helpful, patient, and knowledgeable. But when we told them that we weren’t ready to buy the dress, it was like Jekyll and Hyde and we were given attitude and a cold shoulder. We’re talking passive-​aggressive teenager-​like behavior. Let me be clear — we didn’t say no, we didn’t say we were going to go somewhere else — all we said was that we weren’t ready. In all likelihood we were going to be back in a couple weeks and buy, and just wanted to think about it one more time. It’s a purchase that costs thousands of dollars; shouldn’t you as the bride be able to take your time?
Anne Gregory is probably the only shop in town worth going to for higher-​end, couture dresses. But we’ve been to nice boutiques across the country and this was the only one that gave us the huffy attitude you historically associate with those types of places. Disappointing.
A few practical notes:
— They don’t allow pictures. Some shops do, some shops don’t.
— I think there’s a private lot but if you end up parking in the strip mall parking lot next door or on the street, the spaces are metered so bring your quarters.
— always judge for yourself… to get a sense of their collection you can go to their facebook page and see what dresses they’ve actually sold. take care not to confuse the posts they make of other wedding dresses and pictures of dresses by actual customers.

Wow! I cannot thank Anne Gregory enough for their help in finding my dream wedding dress. I am from Pittsburgh but currently live in NYC so I went all over NYC looking for the perfect wedding gown. When I couldn’t find anything I was super frustrated. I don’t think I am a picky person or hard to please so I couldn’t understand why wasn’t able to find ‘the dress’. I was home in Pittsburgh with my mom doing some wedding planning this past week and was frantically trying to find ‘the dress’. We came across Anne Gregory online and quickly made an appointment. After speaking with them on the phone I was convinced this would be the place and promptly canceled another appointment so that I could schedule one with Anne Gregory instead. And I am so thankful that I did because the first dress I tried on with them was the one I ended up purchasing. It had just been delivered by UPS minutes before I arrived in the shop and I was the first person to try it on. Greg and Mary Anne were working with my mom and I and they were perfect! Very friendly and helpful. Greg read me like a book and knew instantly what would look good on me. The dress I chose is so completely different from all the others I had been trying on and I never would have tried this type of dress on if it weren’t for Greg. I am so glad I found him! The whole feel of the place is comforting and classy. I never felt rushed to make a decision– and believe me when it came down to deciding between two dresses it took me awhile! In fact, after I decided on the dress Greg sat and talked to my mom and I for a half hour or so. He made us feel welcome. There is no doubt we are in good hands at Anne Gregory. From someone who looked all over NYC for a dress– trust me– just go to Anne Gregory– you will be glad that you did!

I ended up at Anne Gregory because they were the only place in Pittsburgh having a trunk show with a dress I saw online and really wanted to try on. My maid of honor maid the appointment and a couple of my bridesmaids, my mom, and grandma came with me to try the dress on. The experience was lovely and I ended up buying the dress. A lady was originally helping me then the owner came out a little later on. Let me tell you… this guy knows his stuff. He made me feel totally at ease about the purchase. It was like being a nice restaurant and the chef coming out to check on how your meal was. I really appreciated him being there. I wasn’t buying the most expensive dress in the place but he certainly made me feel like I was. It was really great. I went to a few other places and this one is definitely the best.

I had my first bridal gown experience at Anne Gregory. The entire staff there made me feel beautiful and comfortable throughout my entire appointment. They were able to pick dresses that matched my style and personality and every dress was stunning! I found my gown in a matter of 45 minutes and didn’t want to take it off! It is a beautiful Monique Lhuillier! I highly recommend going to Anne Gregory for your bridal experience– it was a stress free and exciting day!

Whooooo boy!
This is a doosey.
I got a call today from Anne Gregory. The man on the phone (Brian?) asked if I posted a review online. I say yes.
He responds «Well, I really wish you hadn’t done that.»
wait. huh?
This guy then proceeds to berate me for giving them an unfavorable review. He brought up my complaint that they never called me back once they got the sample dress in, by saying that the reason for that was that the dress was far above my price range. (I’m positive that this is true. While my budget wasn’t modest, some of the dresses here can run well over 10k, so the fact that the dress wasn’t feasible for me financially doesn’t surprise me.)
Unfortunately, I had asked and they had promised me that they would call whenever the dress came in. Had they phoned me and simply said that the dress was in, but it was far above my budget, that would have been fine and the fact that they followed up with me would have been reflected in my original review. Instead, they provided me with bad customer service by ignoring me because they guessed that they probably wouldn’t be making any money anyway, so why bother with a 60 second task?
And then this phone call…
I’m not exaggerating at all, berate is absolutely the word to describe this. I didn’t get much of a chance at all to respond to his explanation, and then this guys says
«I don’t know what else to say except that I’m sorry that you feel that way. I just really hope that some day, people like you aren’t able to do things like this.»
Hoooo!
If someone posts a negative review, unless that review is completely unfounded or is attacking someone personally unrelated to the job being performed, the business should either let it go, try to make sure the same problem doesn’t occur again with a future customer, or do something to rectify the present situation.
Calling the reviewer and attacking them personally for an honest and not really all that inflammatory assessment is just classless and immature. Even a pitch perfect business will get a negative review every now and then.
Its such a shame too, because the conversation easily could have gone a different way had this guy truly cared about the store’s reputation or understood good customer care. Though apologizing and explaining what happened probably wouldn’t have changed my personal opinion of Anne Gregory, it would at least show that they care about their customer’s experience and opinion of them. Clearly that’s not the case.
Suffice to say, the actions of at least one Anne Gregory employee have changed my original review from «I didn’t have a good experience, I would not do business with them» to SERIOUSLY.
HOLY SHIT, DO NOT GO HERE.

First, let me say I almost didn’t go here, because a friend told me they had closed. So for anyone who hears that… they have NOT-​they used to be in one place in Mt Leb… but they moved down the road! The new location is so beautiful inside– trying on your dress and coming out to your friends and family in this beautiful shop makes you feel like a princess– it is just like you see on tv shows (much unlike some other local bridal shops I visited, which are basically just a notch up from your normal everyday dressing rooms). I brought my mom, sister, grandmother and best friend, and there was room for everyone and room for me to walk, twirl, and show off. :) Now for the dress… I went in with my own ideas of what I thought I wanted. Greg brought me a couple of dresses to try on that fit that description. They were beautiful, but not «the one». But then he said he had one he wanted me to try that was different than what I said I was looking for. I wasn’t keen on that idea, and even after seeing it on the hanger, I didn’t think I’d like it at all, nor did my family. I was completely wrong. This dress, THE dress, was amazing, and Greg’s ideas and vision were SPOT ON. He added a headpiece that was simply amazing, another thing I would have never tried. Since Anne Gregory was my first stop on my «day of dresses», I wasn’t comfortable buying the dress before I visited some other stores. So I left and went to the remainder of my appointments. But my family and I quickly found it was a total waste of time. None of the shops compared, none of the gowns compared, and I knew I had already found my dress. I made another appointment for the following week, tried it on again, and then bought my dress. Greg and Maryann are extremely good at what they do, and were both so wonderful to work with. It seems to me that Greg and Maryann take a lot of pride in their business (it is their shop), take things to heart, and believe they have the best around. And quite frankly… they’re right. :) I would recommend them to anyone. They’re not the cheapest, but the prices aren’t unreasonable at all. And from what I saw at some other shops, you get what you pay for.

If you’re looking at this review it means that David’s Bridal is the last place you would look for a wedding dress. Those polyester and plastic pearl concoctions are panic attack inducing.
Anne Gregory is the exact opposite of David’s Bridal. Gregory’s selection of wedding dresses is to die for and they know exactly what to chose for you. It’s an elegant boutique, and the staff are super close — and not at all snobby.
I told Gregory that I didn’t want a princess pom-​pom dress, instead preferred something more chic and feminine. Every dress Gregory chose for me was better than the last. I loved walking out to the row of mirrors, where other women were being fit to their gowns and awed over by family and staff.
Gregory understood my budget and helped me find a dress that I absolutely LOVE.
Just know that women do help you try the dresses, so don’t wear a thong.