American Window Industries

Terrible. If you want someone who will push you into a contract without telling you anything about the product you’re buying, then this is the company for you. They will give you a large lump-​sum price (usually whatever your budget is) and you will get the minimum product for that price. If you want to know about options? Forget it. A comparison of price between, say, double and triple pane windows? You won’t get it. This company preys on people who don’t ask too many questions. If you ask too much… you will get a generic, «that’s more expensive.» Sadly, I speak from experience. I had a few windows put in and a sliding glass door. I ended up with one window that wasn’t even framed in adequately and I could see daylight through the side of it, a large caulking stain on the inner sill of one window, two scratched handles (one for the sliding door and another for a crank window), and I didn’t even get one crank window handle or the screen to go with the sliding door! Installation was the first week of August… and here I sit in October without all of the issues addressed. I filed a Better Business Bureau complaint just to see if I can FINALLY get my windows completed and move on. Interestingly, a window that the owner said we didn’t need to replace, broke about a week later. We are having the rest of our windows replaced with Window World — where you get a cost breakdown of everything and anything pertaining to the windows that you can think of! AND they are backed by Good Housekeeping. I will NEVER recommend American Windows Industries to anyone. BUYER BEWARE!