Tom is the best! As a female, I never liked taking my car in for repair. Tom is someone I can trust. I’ve been servicing my car with him since day one. I never mind waiting for my car here as he has a lounge area that resembles a living room! As I wait, Tom always offers me something to eat or drink. I actually don’t mind hanging on the couches watching tv. Another awesome thing he does is explain to me exactly what he is servicing in my car. He will show me the pieces he’s replaced and why. He’s taught me more about car parts than anyone. I love that he takes the time out to do this. Again, it makes me feel so comfortable. I would not take my car anywhere else!
David H.
Tu valoración: 5 Troy, MI
Just moved to Brandon from Michigan. Was using an independent in Michigan and had a great experience utilizing independents versus the dealer. I have a 2008E320 Blutec with 190,000 miles. Shooting for 300k I shopped around a few independents in Brandon but the prices were comparable to dealers and their experience with diesels especially the late model V6 was limited. I found Potters Precision Imports on Benz Shops and spoke with Tom, the owner on the phone. His shop rates are competitive and his extensive experience with Mercedes and diesels set him apart from the competition. He provided an honest evaluation of what my vehicle needed and didn’t push extras before they were due. His boutique shop has the amenities you would expect at the dealer without paying a premium.
Jonathan L.
Tu valoración: 5 Houston, TX
I went in for service today. And got to say that I loved their shop. Their customer service is top of the line. And can’t complain about pricing at all, everything was just perfect. They even advised me with what I needed to get done with my Mercedes in the future. I will keep doing business with the company. And Tom P. was just great!