West Coast Dental of Pico Rivera

Definitely would not recommend to anyone… I deliberately explained over and over that I had wanted work done to extract my molar that was cracked and so by my second appointment I obviously figured I didn’t need to explain again… Yet I went in thinking I was in good hands… turns out they pulled out my two wisdom teeth instead of allowing me comfort and dealing with my very painful molar smh all bad

Horrible place !! Never bring your children here ! They will have nightmares !! They are not gentle with children’s needs they do not allow a parent in the room with your child and they held my son down so hard his whole body is sore !! And the back of his head is bruised !! Why !! I had a 10:30 am appointment and they finished with my child by 3 pm !! Never ever take your child here !! Referral or not !!

This place is wonderful! I haven’t been to the dentist in about 8 years and they made me comfortable and relaxed. They explain everything clearly and are extremely nice and caring. HIGHLY RECOMMENDED!

PLEASE READ IF YOU WANT BRACES DONE HERE – Horrible dentist! I would definitely not recommend ANYONE to have braces done here. I had my braces for a full length and followed up with retainers. It wasn’t until my braces were taken off, and ready for the retainer stage that my doctor said «Our lab isn’t the best at making retainers for your teeth style.» That is absolutely ridiculous! Over a year and a half of having braces and now my teeth are shifting back and they have no answer to help me. Stay away if you want braces done here period! Do not waste your money or time on their apathy toward your teeth.

Horrible! Dr. Martinez is not kid friendly! We had a horrible experience with Dr. Martinez and the way she treated my 7 year old daughter. No respect for the patient or the parents. Kids are already scared when they have to go to the dentist and Dr. Martinez didn’t make it any easier.

i strongly urge anyone who is looking for an honest dentist to stay away from this office. the dentist who worked on me did a poor job, i was due to get a refund of what i paid for but the money hungry office manager belen screwed me over and only gave me partial refund for the useless work that did more harm than good. they are dishonest, will quote you for procedures that you do not need which will completely alter and destroy your smile and pocket. i suggest getting a second opinion before getting into business with these con artists. especially that woman belen, she deserves to never work in customer service because she’s a shameless thief and con artist. they do not care for you as a patient, they only care for your money.

I’ve visited this office many times, initially for all my wisdom teeth to be extracted & then for a couple root canals, & everytime I am greeted by a friendly, welcoming, & professional staff especially Darlene & Mari, the lovely ladies in the front. They accept Medi-​Cal (thank God), & there’s hardly much of a waiting time either, usually no more than 10 – 15 minutes from my appointment time. Two thumbs way up for this office. Keep up the good work guys.

Strongly dislike this dental office. First of all they make you wait at least 15 minutes just to check you in or even verify your appointment, how ridiculous is that? To further more they managed to over charge me by 300 dollars I basically had to sit them down and explain to them how their numbers did not add up. like how do they not know how to add or subtract that is basically the fundamentals of life??? Their staff is completely unprofessional they basically make u wait when you even have a SCHEDULED APPOINTMENT and try to half fast your procedure. Worst dental experience ever Would strongly not recommend this place to anyone.

Great office and wonderful staff. I followed Dr. Martinez here from the Arcadia office which is close to my home, this office is much farther for me, but that goes to show you how much I like her as a dentist. She has always been very thorough at explaining the treatment, she is honest, and very sweet. She really is great!
Her new office staff is amazing, from the first moment you walk into the office you get a warm smile from Darlene. Even though she was on the phone, she acknowledge me with a smile. My son and I were both in for a check-​up and cleaning. The x-​ray tech was great, especially with my son who is only 4. She was explained everything to him and made him feel comfortable. Michelle, the hygienist was amazing with my son, she told him everything she would be doing and even explained what each instrument she would using was for. I really enjoy my experience as well as my son’s.

This place is amazing and I almost can’t believe the previous reviews, then again they are old and probably out dated. I went in a couple weeks ago for some x rays, the dentist was very nice, warm, asking about my thanksgiving and weekend plans, then said all I need is a cleaning. So I went back today for my cleaning and the doctor was really great. Same one I saw a few weeks ago and his assistant was great, too. Asking me questions about Christmas talking to me about her kids and her plans, asking about mine. The doctor took really good care of my teeth, asked me numerous times if it hurt and if I’m ok. It was painless and fast! My appointment was at 8 am. I got there at 8 and was out of there by 8:45 wait time included, and also got my appointment for my next cleaning In 6 months. The front desk staff is amazing, Darlene asked how everything was, and was happy to hear I was happy. 5 stars all around!

2^nd time here and I got to say I made the right choice. Management changed which is my main reason of not coming back after my 1^st visit. Now it’s professional and welcoming. Great front and back staff, friendly and the facility is clean. I’m more than happy and comfortable to come back.

There have been many bad reviews of this office but my experience was a great one.
I was referred here for a root canal with their Endodontist Dr. Farshad Seyedin by my regular dentist.
I was treated very well by the staff and even when there was a small hiccup with my dental insurance paper work they still made my wait very short.
Dr. Seyedin was fantastic. I was very nervous going into this, I’ve always heard how painful root canal procedures are but Dr. Seyedin was very caring. He answered all of my questions before the procedure, even the dental assistants were helpful and cheerful.
I’m very happy with the service given to me and I would recommend this office and their specialist to anyone.
Thank you West Coast Dental!

terrible service here, only tried because local and looks clean, signed in and waited 30 minutes asked the girl at front counter how much longer, and said oh ’ fill out these forms and i need your id and card (what !!!) you couldn’t have done this 30 minutes ago, come on !! are they that unorganized no thank you, !!

The service is really great. But they are really slow. I had an appointment and they didn’t take me in till an hour later. Can’t complain about customer service but does take long. Also other dentist places give you like a little pack with a tooth brush and tooth paste for little kids and this dentist did not. Seemed a little cheap every where else I have gone I have gotten on for my kids.

The only reason I come here is because I have to pay for an extra treatment that my insurance does not cover. But what I can say. First off were in pico Rivera. That should sum it up! Typically I have to wait for extended periods of time. For example today I got in to the X-​ray room 35 min after my appointment time. I got X-​rays done, doctor has seen my X-​rays and billing lady has spoken to me but I’ve been waiting for the dr to work on me for 50 minutes! So I probably won’t be out of here until like 1:30pm so that’s 2.5 hours at the dental office. I’m probably going to end up going else where and just pay a little more for my out of pocket expenses. One of their core values is Communication (yes I had time to read about thier values) and they claim they want to be considerate of your time. One of the dental assistants just came in and said can you wait another 10 minutes or come back tomorrow!?? Are you kidding me? Lastly I’d like to note that I had came in 1 week prior at 8am to do my cleaning and I didn’t get in until 9am. The front counter lady was checking my insurance (and I told them shouldn’t you guys have already checked my insurance prior to my visit and they were like yeah we should have. When the lady was verifying my insurance id also like to note that she was giving confidential information where the whole lobby could hear such as name, SS #, bday, etc.) and everything was running so slow that I had to just leave and reschedule. Will be looking for another place.

This is not a dental office. It is a business that is all about money. The bad ethics issues starts from the dentist who pretends to be a doctor, all the way to the office manager who runs the business and trains the rest of the office workers on how to siphon money from your dental plan. Brenda Pulido the office manager at the time will be so nice and happy to see you. But when it’s time to tap into your dental plan, she is the ruthless. The whole office will pull your teeth and not even worry about the patients well being. They are simply interested in the dollars it will bring them.
You have been warned. Ethics issues are the biggest problem in healthcare, and it is an issue at West Coast Dental of Pico Rivera.
Patients are better served at smaller dental offices that are truly owned by the doctor and is truly concerned with the patients well being.

Poorly ran. Be ready to wait at least two hours, even if you just need an X-​ray and exam. This place is a joke. Do not waste your time or money.

This was review done with my phone, why is my previous review under «reviews not recommended». That’s where all the good reviews are at, all they show on the top reviews are all negative. WTH, this is not fair to me and most importantly to Westcoast dental, all the people who review this will only see the negative first, and personally if it was me, and looked at this «bad reviews» first I would probably not go to westcoast dental. I will keep posting reviews until they are shown in recomended reviews, because iam a current customer of them and they are great. Always on top of things. They always call, email and text me the reminders. Thank you westcoast.

This office has really been unpleasant to come too, continue to cancel appointments, it takes a long time to get a procedure done cuz they don’t have dentist that do everything so they keep on telling u to come back to set an apt with another dentist, u have an apt n it takes them forever to be seen!!! My apt was at 1pm got here at 12:40pm This office really has to get there S@)$t together I would not recommend this office at ALL!!!

Short version: This family dentist office lied to me about the treatments I needed, and the dentist was rude. I left in tears. Upon researching other dentists in the area, I found out that West Cost Dental charges twice as much as other offices.
Long Version:
I was having some tooth sensitivity for a while, so I decided to see the dentist. I noticed the new West Coast Dental a few blocks from my home, and made an appointment. They had balloons! I received a mailer for a low-​cost exam & cleaning! It was perfect.
When I arrived at their office, the receptionist told me that the offer I’d come in for only applied to a basic cleaning, not deep cleanings. I pressed her for the price of a deep cleaning, and she reluctantly told me that they could be up to $ 1,000.
Yup, they said I needed a deep cleaning. A $ 1,500 deep cleaning, to be exact. They told me I had gum disease, that because of this my gums were receding, and showed me a chart with lots of bright red warnings about the state of my teeth. They also told me that I needed 6 fillings and to replace two root canals.
I was in tears. It had been about two years since I’d had a cleaning, however I do brush & floss religiously. I haven’t had any trouble with my gums, and had no idea I had let my teeth become so uncared for.
They wouldn’t give me the standard dental cleaning I had paid for as part of my exam & cleaning package, because they told me I needed the deep cleaning.
A receptionist led me to a billing room, where we sat down to discuss payment options. Total costs ran $ 6,000. I don’t have insurance, so she offered a payment plan. But with it, I would end up paying over $ 9,000. We went over each procedure the dentist had recommended, and I had a question about one. The receptionist called the dentist into her office, and the dentist brusquely explained that she had already explained it to me. I was again in tears, and didn’t know how I would afford the treatments I needed. I decided to go home and take a few days to think about it.
A few days later, I called another dentist in the area. I had a print-​out with the procedures West Coast Dental had recommended, along with the price for each, and the receptionist quoted me for each item. At her office, which had awesome Unilocal reviews and was booked for the next three months, each procedure cost less than half of what West Coast Dental had quoted me.
I ended up making an appointment at Angel Dental Care in El Monte, which also has awesome reviews. They were OUTSTANDING. The staff were friendly and the dentist was caring. He told me that I needed fillings in a few areas, each of which cost half of what West Coast Dental had quoted me. He also told me that I didn’t have gum disease, and that my gums were actually healthier than his own. They offered to do my fillings that evening, 6 small ones where my enamel had chipped away (causing the sensitivity), for about $ 500. Magic.
West Coast Dental is a SCAM that markets to low-​income and low-​information families in minority neighborhoods. Since I visited them I’ve seen offices in South Gate, Highland Park, and other low-​income areas. I’m angry at them for trying to rip me off, but I’m even more angry that this business has sprung up in low-​income areas where other people who may not have the time or resources to research their options may be taken advantage of.