Kristal & Forche Orthodontics

Kristal-​Forche is a fine orthodontist, I don’t have any previous experience with braces so my son is my first experience. The office seems neat and clean, they are fairly efficient, and the staff is relatively friendly.
HOWEVER…their scheduling is a nightmare. They never have convenient times for me. I tried to schedule an appointment because my son broke a brace and they were unable or unwilling to see him after school hours. The closest I could get was a 1 week wait and I have to take him out of school an hour early to get him there.
They have a «program» where they encourage you to schedule during school hours because this is obviously a problem for them, but I declined the cost savings because I feel its very important for my son not to miss any school. As it turns out, every appointment except that first one (making me ineligible for the cost savings) has been during school hours because conveniently, there are no after school appointments available.
I am unfortunately stuck, I’ve already paid them the entire cost for the braces so I can’t go anywhere else. And my son is going to be forced to miss school for every single appointment, losing all those great rewards the school gives for perfect attendance all because of his Ortho (he hasn’t had a sick day in 6 years and we don’t take vacations during school, so the only days he misses is because of the Ortho).
Because of the way the reward program is set up, if you make one appointment outside of normal school hours you don’t qualify for the program. Since our first real appointment (not the consultation) was outside of those hours, we automatically didn’t qualify, which I now think was a bait-​and-​switch scam. They led me to believe I actually COULD get appointments after school hours.
So no, I’m not happy with this Ortho. I think they are good for what they do, but the scheduling thing has been such a nightmare and they have been so unwilling to work with me that I won’t recommend them to anyone and I won’t take my younger children there when it’s their turn.

This is a state of the art facility. They have a great system of getting patients in and out quickly. I wish all doctors offices were this efficient. They have free Keurig coffee too!