EmbroidMe

One of the most unprofessional small businesses I have ever dealt with. I ordered custom knit caps with our company logo from Bruce the owner. When we received our caps they were not the same size as the cap that I tried on in the store, these caps were way too big. In talking with the owner on the phone he agreed to refund the cost of caps and also agreed to embroider new caps that I would take to him. When delivering new caps I was informed by Bruce that he would not reimburse full price of caps and refused to embroider new caps for my employees for Christmas. I was so frustrated, very loud and mad in his store that he told me to quit acting like a baby (unbelievable) I informed Bruce that I would be reviewing his business on the web and his remark was (all over a knit cap). I’m sorry my knit cap order is not that important for you to get the order correct! I would suggest anyone who needs embroidering to look elsewhere for service!
Sincerely J.B.