Windsor at Mountain Park Ranch

Please note that this community name as been changed to VERANO TOWNHOMES.
Don’t be fooled by the glitz of this apartment community. My fiancé and I were sucked in by the beautiful granite counter tops, stainless steel appliances, wood look flooring, new cabinets, great floor plan and the seemingly great location.
But the honeymoon for this place didn’t even last a week. AC was broken right off the bat which took them a week to fix. There was a laundry list of other things that also needed fixing. Had maintenance people in our place non-​stop for the first week. I guess you might expect that when you first move in but this has continued since we moved in 4 months ago! It takes them on average about 3 times to fix each item! From broken ac, ice makers, dishwashers, dryer, toilet, shower head, screen door and MORE! Why does it take 3 times to fix a screen door?
And it’s not just our unit. They have turned of the water in the entire complex for an entire day — 4 times due to a pipe leak since we moved in 4 months ago! This is a very big inconvenience. The gym… also a problem… ever worked out in a small gym with no AC when it’s 100 degrees outside and even hotter inside? I have, at Verano! It wasn’t fun. Broken treadmill for weeks, a real bummer in a gym that is very small with multiple people trying to work out.
We actually fight over who’s turn it is to call the office about a new repair. Because on top of all the inconvenience and hastle of things constantly needing repair, we also have to deal with the women in the office. They are NOT FRIENDLY, very impersonal and can even be down right rude depending on the situation. They do not make you feel at home or part of a community. I hate going into the office even if it is just to pick-​up a package.
Lastly, (and this isn’t their fault) but even though the location seemed great, it is right next to a high school. I knew that when we moved in but I grossly miscalculated what a hastle this would be getting out of the complex in the morning, etc.
We are counting the days until we can move! If you do choose this location, rent at your own risk.

We have lived at Windor at Mountain Park Ranch for a little over a year now and absolutely love it! We’ll be signing another 12-​month lease this month in fact. The townhomes are very nice, clean, and upgraded. I have not seen a single bug in the 13 months we have lived here. The negatives about our townhouse include small closets and thin walls (we can hear our neighbors, but thankfully we have pretty quiet neighbors on all sides of us). The grounds are also very nice with green patches, trees, parks, and two pools. I see ground crews every morning picking up liter. The only other improvements that I would like to see is grills at the pool (similar to San Paulo apartments down the street), more resident activities, and less rift raft (punk kids/​teens) hanging around on the property. Other than that, we are very happy and will be staying for a while longer!