Window Tinting

I saw Superior Window Tintings ad online for $ 69 tint. I have an old beater that is a daily driver but it doesn’t have any tint so I figured for $ 69 how could I go wrong, even if it starts to peel or bubble after a year it’s not bad at $ 69. I called and spoke with Linda and made arrangements to have someone come out to my home the next day at 4:30 — 5 pm and was told that there was an additional trip fee but the total would be $ 100 for any shade including the window stripe. The next day came and went, I was at home waiting for the tinter to show up and nothing. I tried calling and texting Linda with no answer. I left a voicemail and no call was returned. I began to do a search online to see if there was a home office or anywhere that I could call to see what was going on and found that this is a home based business and the only number associated is the cell phone. I called the following day and left another voicemail with no answer.
Update: today is 5 days after the no show and I called back from a different number and Linda magically answered. When I told her who I was and that the tech did not show up nor call she said «I think they got into a car accident that day, let me check and see what’s on the schedule and I will call you back». No call was returned, based on my experience with this business I would not recommend using them because if their business is operated in this way what does that say about their product? I would recommend Dans Window Tinting, he is fast and does a great job!

LINDA IS A PIECE OF WORK!!! Called the day before. Appointment was scheduled for 10−11am. The next day I called in to confirm my appointment at 830. Everything was set to go! At 11 no one had shown up yet, so I called. They are stuck in «TRAFFIC». NOON, still no one, so I called again. «Let me call them and see where they are, I will call you back». At 12:30 I had to call her and she said they will be a while and that she was sick of me calling her so she went ahead and just canceled my apt for me. BITCH, I just want the truth and to know what is going on. Apparently they don’t want my money. I guess I should have read these reviews first!

Called twice for a quote then the third time they answered and tried scheduling an appointment but they said they would return my call, they never called so I had to call them back the next day. Finally made an appointment after the fourth try, waited around for them NO CALL, NO SHOW. Lost two customers, very unprofessional.

Similar story as the others. Had an appointment. Time for the appointment arrived and… nothing. Texts went unanswered. Called 30 minutes after appointment time and was told that they tried to call to confirm and since I didn’t answer, the appointment was cancelled.
I double checked my phone before posting this. No missed calls from them. No messages. No texts. Oh well. Was really hoping to post something nice when things went well. Sadly, they didn’t.
Really don’t understand why a company wouldn’t just be honest. Running behind? Workers didn’t show up? No problem! Just call. ANYTHING but making it sound like it was my fault! Grrrr.

I scheduled an appointment for 5:30 they did not show up. I have called several times and received no answer. Finally got in contact with Linda who stated when you made the appointment I put you down on the schedule and the next day you were supposed to call back and let me know you wanted me to come. I stated I made an appointment for 5:30 to which she replied you did but they did not get your confirmation. I asked why she stated she put it in but for some reason they didn’t get it. She then stated she called me at 11:00. I asked her what number she called and she placed me on hold and stated that she did not have my number. I asked her what my address was and she didn’t have that either. I asked her when I gave her the information on yesterday what did she do with it. She advised she put it in the system but is not sure what happened to it. I stated let me get this straight I requested an appointment you gave me a time of 5:30 and you obtained the year, make and model of the car. The next question you asked was my phone number and address which I provided and you put in the system as well. You then made it a point to tell me at least 4 times cash only. Then the next day when you did not show up I called several times from my phone and received no answer. When I used someone else’s phone you picked up on the first ring and then stated that you did not have a confirmed appointment for me because I did not call the same day although I called the day before to make the appointment. You then stated you did confirm the appointment with me and sent it in but the guy didn’t get it. You then stated you were not at work that morning to see if he did get it. You then stated you called at 11:00 but can’t tell me what number you called because my information is not in your system. She stated it wasn’t her fault. I asked her whose fault was it. She said I don’t know, but would I like to make an appointment? This company is very unprofessional. Don’t waste your time. Additionally I mentioned my issue with this company to someone else and they stated that a few Saturdays ago they had them waiting and they called and she said the guy was in traffic. Another hour passed she called back and stated he could be there in two hours. After the two hours they called back and received no answer. After they used a different phone Linda answered and stated that she needed to reschedule the appointment because they guy came and no one answered the door. They advised they were sitting on their front porch the entire time due to a community garage sale going on and no one came. I have used this company twice in the past and have never dealt with Linda before. I am not sure what has happened in the last two years but don’t waste your time. Linda is ruining your business!!!

BUYER BEWARE!!!
I set 2 separate appointments with Linda. Both times they cancelled last minute as I called them to find out where they were. Both times they stated traffic problems. Mind you my appointment times were 1030-​11 and both times I had called the day before to confirm. Linda stated she was there 7 days a week 8am-​8pm yet I had to call several times to get her to answer and never did she call me back. The time they wasted was worth 10 times the amount of the service!!! I have filed complaint with BBB