Watts Pest Prevention

Outstanding customer service both at the office and in the field! First class and very professional, yet friendly. Very knowledgeable with a wide range of services offered. Jahmaine, Marc and Austin are the best. We always get reminder by text and one by email. They come on time. They HONORED their warranty no question asked. I felt appreciated and respected as a customer. I had them for termite treatment, Best Price, Best Friendly people, Absolutely NICE. and I will recommend them to any one who needs any Pest control. The lady who answers the phone in the office is so Nice too. NUMBER ONE in customer service. What ever I say it is not enough for their good service.

Austin did a great job! Explained what he was doing and why… would def recommend this company!

Amazing! The customer service is amazing, the best I have ever eperienced with any company. We used to have a ton of crickets and since we have started service we havent seen any bugs. The techs are always polite and do a great job. I highly recommend there pest service to anyone!

Watts Pest Prevention is organized and thoughtful, efficient and reliable. Their pest-​free guarantee brings them to my house within a few hours on the rare occasion I happen to find a moving scorpion, and we are clear out in Gold Canyon. The technicians who arrive are mannerly and respectful. I have recommended their services to many of my friends, who also now get serviced by Watts, and I now share this treasure with you!

Great company. The person confirming the reservation was very nice and accommodating. The technician, Ausrin, was great. He showed up in time, was very professional and thorough with the pest control service. He explained everything and assured me they would come back if I saw any live arachnids.

Very professional service. Every part of the experience is user friendly. You receive a phone call and email for a reminder so your service is never missed. Another added bonus is that there have been no pest issues since we started using the service. Highly recommend.

These guys are fantastic! After being given the run around by Terminex, I called this company in a panic for a same day termite inspection. Abby called me back immediately and told me she would get in touch with her technician Austin and see if he could make it by today. Again she called me back within minutes with an apt within the hour! Austin showed up right on time and was absolutely fantastic. He put covers on his shoes to protect my carpet, was extremely sweet and professional and completed the inspection quickly but thoroughly. I will definetly be using this company and referring them to everyone I know!

The absolute best prices and best service! It is rare to find a combination of good work great customer satisfaction and knowledgeable staff. As a realtor I’ve worked with several termite inspectors. This is the only crew that puts protection on their shoes when coming into your house. I highly recommend.

So far I am extremely impressed by how punctual and helpful Watts is! We just signed a lease on a new apartment and were SHOCKED by some roaches, especially since we never had ANY issue with our previous apartment.
We called Watts on a Sunday and they said they would come out on Monday, which is also Memorial Day, and gave us a 4-​hour window to come out.
I don’t know how the service holds up, but will edit or repost when we find out. We are just really impressed so far by the attentiveness and willingness to fix our (hopefully one-​time-​only) problem.

I received an invoice from this company today that I am sure the work was not done. They sent apology note but appalled at the invoice

Being a CA girl, I really freaked when I saw a scorpion in my newly purchased home in Fountain Hills. We called late at night and within an hour I had Jahmaine arrive and come to my rescue. This company offers 24 hour pest help. Although this bark scorpion was no more than 2 inches in size I was totally beside myself. Jahmaine spent a lot of time educating me on scorpions and what I can do if there is a next time and then proceeded to walk my property looking to see if he spotted any more. Luckily none were spotted and I was left feeling greatly relieved and another pest control company to refer to when needed. This family company is a gem and if I ever need to change companies, this is the one I would turn to. Thank you Watts family!

I don’t know why anyone would ever use another company. Watts is truly the best. They’re honest, courteous, effective. They respond immediately. Even if you are someone a lil high maintenance and low patience like myself. They’ve always worked around my schedule and i’ve been using them for over a year now. They do outside even if I’m not available and I don’t have to worry about anything being broken (which did happen to me with a different company I used before I found watts) no worries about something not being completed. EVER. Great company and great people! Thank You Austin & Abby

Moved into our new house a week ago and had our first encounter with a scorpion and not a very fun one. Our realtor called Watts for us. They came out and did an initial inside and outside job. The only other scorpion we’ve seen since then was a dead one. We paid for a year treatment and will stick with them. Great price too. Thanks Watts.

Wow. All I have to say is wow. I was referred to them by my landlord and I couldn’t be happier. Jahmaine came over and did an inspection on a rodent problem. What I was told was an infestation by another company, turns out to be a small problem with a couple house mice. He was very knowledgeable, took the time to educate me about them, and we set a plan to get rid of them. These guys are freaking awesome. I will be using them from now on for sure. If you need a pest control company these are the people you need to call. Thank you Jahmaine and the Watts family. Keep up the awesome work.

Outstanding customer service both at the office and in the field! First class and very professional, yet friendly. Very knowledgable with a wide range of services offered. Austin and Abby are the best. We always get reminder phone calls, follow up phone calls, and the tech (Austin) always calls before he arrives. It’s so nice to work with people who care about great customer service. We are very pleased with Watts!

Very professional company. They work without contracts, are always on time, accommodate my schedule, are reasonably priced, all employees over the phone and in person are extremely polite. Very pleased.

I haven’t had a bug problem for over three years, but started noticing gnats and other tiny bugs. I found Watts Pest Prevention on Unilocal and called for information. After talking to the knowledgeable office girl, i still wasn’t sure if I would create a bigger problem spraying and then drawing out more bugs. The owner called me and went over options in detail. I decided to move forward and got a followup call from the office to schedule. They are SUPER organized and sent me an email confirming my time and letting me set up an online account. I received a reminder call the day before with a 2 hour time frame and a promise to call with a 30 minute warning. Germaine arrived just as promised with a call letting me know he was on his way. Germaine came in my house and assessed the bug problem and gave me advice how to proceed. I was so impressed with his professionalism and knowledge. He answered all our questions and made sure that he checked everything carefully and then sprayed inside and out. I will definitely start regular service and refer them to others. VERY IMPRESSED – VERY professional company.

We have been using Watts Pest Prevention for a year now and they have been great! Austin is who comes out to our area and he is the nicest guy! Great prices, Great Service, Great Employees. Thank you so much Watts!

5 Starr customer service all the way! I will definitely share with friends and neighbors. Keep up the good work! I’m glad I found your company.