Walmart Supercenter

I generally avoid Walmart at all costs, but I go every once in a while if I need something specific. This is by far the most ratchet Walmart in the Phoenix area! VERY RUDE customer service over the phone. They never have what I need and there’s never enough check stands open. EVER!!! The entire setup of this Walmart is based on the assumption that everybody is there to steal. Walmart didn’t used to be like that and I refuse to give this location my business regularly. I live in Laveen and this is the closest Walmart to me, but I’d definitely drive miles away to a different location. I’m glad this one’s not in my zip code.

If it wasn’t for this place being so close to me i would go elsewhere cuz this place blows. Customer service sux, they never have half the shyt on my shopping list & there r only 3 motorized carts for disabled people through the whole store, wtf! Ugh… neext walmart please…

Was put on hold for over an hour! Called back a few times and the same person answered. She would not direct me to anyone, but was left on hold with no answer again. No customer service whatsoever!

It’s Walmart. That alone should say it all. The horrible service everyone always gets.
Dropped off a perscription that I’ve been needing. Was told it would be about an hour, no surprise when I return an hour and a half later and they tell me they’re still working on, should have it in about an hour. Stupid me! The first time I go to Walmart in over 2 years, trying to save a whole $ 1.20 on my medication, and they do this crap. I’ll stick to Frys. Better service, better prices — Frys. Walmart I hope your stocks keep falling and you guys go under because your corporation is a complete joke!

The absolute worst pharmacy. Pretty sure most of the employees there are dipping into the supply. They ALWAYS, without fail, manage to screw up my prescriptions and/​or delay them massively. I’ve always used the Walmart pharmacies because of the discounts on certain medications but this pharmacy is so problematic I’m switching. One time I called in to see why I prescription I dropped off 3 days earlier hadn’t been filled and they claimed I have picked it up 2 weeks prior and was all out of refills and then condescendingly lectured me that I shouldn’t be out yet. When I explained that wasn’t possible and asked to speak to a supervisor, they hung up on me. Also, never wait in store for your prescription; 30 minutes translates to a minimum 24 hour wait. Ugh, I hate this place.

I only go to this Wal-​Mart because its close to my home. If I could I would go to the one all the way in Mesa/​Tempe area.
First off if you are seeking something specific… make sure you check online to see if they even carry it in that specific store. I have came here many times with high hopes to come to find out they are «out of stock.»
I dislike the fact when you go get make-​up, you have to squeeze through customers to get into the make-​up aisle and then once you finally get inside; there isn’t a variety of makeup to choose from. I feel like everyone is my completion when I go to get foundation or face powder. Good thing I found a another store that sells makeup for almost 80% (shhh cant tell u my secrets)
And the lines… Oh My gosh! You will be waiting for at least 30 mins just to check out. If you’re lucky you can get to the 10 items or less cashier (if they are even open) or go to the jewelry check out. Sometimes they are nice like that if you have 10 items or less.
This Wal-​Mart is in a bad area as well. Every time I come here to shop… cops are ALWAYS on site. People are silly for even trying to steal but they do it anyways.
Hopefully they improve this Wal-​Mart

I am a frequent Walmart shopper because of the great prices. However, this location in particular needs ALOT of improvement. I found that the employees weren’t very knowledgable of their products or the location of the products as opposed to other locations I have visited in the valley. The employees seemed as if they haven’t had any customer service experience. I will gladly drive to a further location because of the better experience alone.

If only I could leave NO stars! This Walmart is horrible! The customers are ghetto. The employees are ghetto and rude. It’s a supercenter that closes at 12? (Probably because it’s so GHETTO) They are ALWAYS out of EVERYTHING! Trash is always on the floor, the entrance, and the parking lot. Lines are always long… (Yes it’s Walmart, and yes they’re known for never having any lanes open… But this is ridiculous) worst Walmart I’ve ever been to in Arizona. And I’ve been to many! Unfortunately for the next year this is my neighborhood Walmart. But after 3 trips, I have decided to drive to the Walmart in Goodyear where I used to live for my large grocery purchases. Save yourself the time and find somewhere else to shop!

This store has gone to complete worthlessness. The only employee I had positive dealings with in the frozen foods and dairy no longer works here. This store is ran as if management feels they are doing us a service and we should be grateful. I had a mispriced item that was marked as being $ 30 but rang up as $ 63.99. Kelsey came up when I complained and told me «you know how it is, sorry» and walked away. I wasn’t expecting to get it free or even at the $ 30 price that was posted but come on, a little professionalism might have helped. This store is littered with half eaten food that customers have grazed on (probably without paying), I even found chicken bones in their kids toys department. Wal-​Mart is nothing like it used to be and that is sad.

This Walmart is the closest one to my house and I swear it is the worst. I thoroughly hate coming to this store. They NEVER have what you need when you need it. The shelves are NEVER stocked and all the products have been picked over. Even after making complaints with the manager nothing is EVER resolved and no progress for betterment is accomplished. If it wasn’t down the street from my house I probably would have never come back to this location after my very first visit. I hope that they get it together quick fast and in a hurry!

Consider yourself warned. There is NOTHING, seriously NOTHING you need that is gonna be worth the time your gonna spend in line at this walmart. As a few other reviews mentioned, if you went to get a particular item i.e.-Deodorant, toothpaste 9 times out of 10 that item you NEED won’t be in stock. This Walmart is NOTORIOUS for that, really. I’ve never had bad experiences with employees however. It just sucks that life could be so much easier if you could get in and out and get what your family needs but that doesn’t typically happen at this location :(

This place is a joke… im so dumb for going… The lack. of registers ever open. the lack of management support an employee that have no sense of urgency. The dirtiness… today I went out of convenience an went in line with only 2-​ppl ahead. keep in mind its sunday an they are busy. only 4 registers open to choose from… took me a total of 55 minutes to get through… I dont get it… The poor cashier kept asking the management to use restroom an they continued to ignore her… She was frustrated an kept complaining… the lady she was helping was price matching an most stuff didnt count… added to her frustration… thos store is the worst walmart in valley

This place never improves. If I didn’t live close to this location, I would definitely go to the one on Shea. I went a few weeks ago just to buy frozen fruit. I wanted to be in and out of there within 10 – 15 minutes (depending on how many lanes they had open). I’m clearly on the phone and this ghetto ghetto walks up to me trying to hand me something, I don’t know if it was a mixtape, flyer or business card because I DID NOT CARE! Now again, I am on the phone and trying to look for the frozen fruit I needed. I look at him with an attitude and roll my eyes because 1. I’m on the phone, 2. I’m just trying to shop! I think its ridiculous that I cannot go into a store without being bothered with solicitation that I’m sure is illegal but these hood boogers don’t care. Go get a damn job and stop trying to hustle people who work hard everyday with your mixtape, flyer or business card.

This particular Walmart at south Phoenix is different from the rest, I don’t know about you guys but this is the first time I came across a Walmart that is closed at midnight. Always thought they’ll open ²⁴⁄₇. Came here with my family and try to grab a few things before heading home, not our local Walmart so not use to their set up, so I asked for assistance to help me locate the rest of what I needed, so I came to up to one of the employee and ask, they said give them a minute and they will come back and help me find it. Waited there for awhile and no return. Costumer service could be improve.

Not a 24 hour Walmart. Long lines. And many times out of what I wanted to buy. I must find another Walmart to shop at, or maybe Kmart. Not worth the drive from south central.

DON’T GO TO THIS STORE FOR FOOD, YOU MAY DIE FROM EXPIRED PRODUCTS
Negative 100 stars, I must learn to read reviews for any establishment I go into from this point on, this was the worse place I have ever been.
Picked up a bag of Snyder’s pretzel pieces and they were expired in June 2013, January 2014… so gross, I asked to see a manager to report it, took 15 minutes and he didn’t seemed to concerned about it even when I told him it is against the law to sell expired food. Went back to find out all the Snyder’s pretzel products were excited in October 2013 so I let him know that said he was having someone take them off the shelves, stayed there about 12 minutes noone took them off, gonna go by there in a few days and see is they are, well be reporting them to the proper authorities about this…
The rest of the store is a chaotic mess I just left in disgust…
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I like this place and thats why I gave it 4 stars it has everything you need but the only problem is the prices they are way too high but its good

Awesome checkouts so they are In a bad neighbourhood who cares??? Take your High class behinds back to the high class ville this is the west side. Come in, friendly associates (see Stephanie) and leave easy, fast, clean and friendly. all I expect from a local Walmart

Gross, just absolutely gross.
Going to school to become a therapist, you wonder why people act the way they do and then teach their children to act just as deplorably. This is the WORST Walmart I’ve ever been to and avoid it at all costs.
There is not enough sanitizer, good manners, and hope in the world to fix this place. Just demolish it and put in a Target.

Walmart is bad enough as it is (see business practices & ‘People of Walmart’) but this particular store takes the cake.
NEVER go for one item. You are better off going somewhere else because it will take 20 – 40 minutes in the check out lanes. They always seem short staffed and lines are LONG. Plus customers are very rude to each other and cut in line. The employees aren’t particularly nice either– maybe because they have to work for min wage & deal with these terrible customers?
This store is typically dirty and crowded. I ONLY go here for items that I can’t get at Fresh & Easy or that are dirt cheap there.
I feel unsafe in the parking lot and there’s never any carts for the store because they are scattered around the lot (because of rude customers who don’t return them to the corral & understaffed employees).
Walmart is bad, but this one should not have to be this kind of experience.