Buyer Beware! If you like dealing with a company with no communication then this is the one for you. I’ve been working with them for over a month and their communication is the worst I’ve ever dealt with. The sales guy I dealt with, Tim Brundage, was extremely helpful in the beginning, always responding immediately but within a week of receiving my deposit I can rarely get a response from anyone. At this point I can’t comment on their actual products but the entire staff(sales, project manager, scheduling) do not return calls or emails.
Edward M.
Tu valoración: 3 Cave Creek, AZ
I had a large desk made and I like it a lot. My complaint with Stone Creek is their service fees. When I moved I partially disassembled the desk. When I asked them to come a assemble it their fees were a $ 125 trip fee and another $ 150 to assemble the desk. $ 275 for what would probably be 15 — 30 minutes of work for them is ridiculous!
Lawrence K.
Tu valoración: 5 Scottsdale, AZ
Every opportunity for Stone Creek to excel in product and customer service they DID100% perfect. What was to have taken 4 weeks was done in 3. The price was astoundingly low for the 10′ x 8′ wall unit. The craftsmanship and quality of finish was factory perfect.(I have been in the contract office furniture business for 45 years.) Linda, Store Manger, gave us a shop drawing and quote while sitting at there desk. It was all on CAD… and VERY easy to design. She also asked us many questions about things we had not thought of to include in the unit. Their delivery team was excellent. Clean… efficient…and they cleaned the unit before they left. I cannot say enough about the great experience we have had with Stone Creek. I would recommend them to ANYONE as being price fair… responsible…done perfectly. LKCOWBOY