Soundwerks

These guys are my go to for car stereo fixes, retrofits, installations, etc. They have repaired my Toyota Sequoia JBL speakers (common problem where several other companies just wanted to replace them), diagnosed and fixed a battery draw no one else could find, reset my remote start after a complication with a dead battery, and they installed a new head unit and backup camera in my BMW. If you need some stereo work done, check these guys out.

I took my new 2014 Honda Civic in to get an amp and subs installed. I baby my vehicles so having somebody else do work on any of them is tough for me, but I wanted to make sure this was done right. They talked with me and helped me with what I needed. I had an issue right when I took it home and when I called they were just closing so I had to wait a week until I was back from vacation. My bother took it in while I was gone and they found the issue and installed an adapter for my stock head unit for free. They stand behind their work and make it look very clean and professional.

My car speakers were popping and no sound was coming out of any of them… After talking to a few guys, the electrician grabbed my keys to take a look. 10 minutes later, he handed them to me and said I was good to go! Apparently a few wires came loose in the rear passenger speakers. He plugged them in and secured them — free of charge!

Unfortunately, I have to change my review. Previously, I thought I had experienced fantastic service (and I still applaud Josh for picking up the slack of his employee) but this time he wasn’t here and I left annoyed and angry.
In December, I had taken my old truck to have the radio and remote start removed. It was a great job, and affordable. Then in March, I had them put the radio & remote start into my new truck. Pretty good job, Josh jumped in and got things finished when his employee decided that he was done and left my truck unfinished too, even though I was in the waiting room without a way to get home. So Kudos to Josh. But after I got it home, and tried the remote start, it worked once, and never again. Then the radio started turning off and on by itself. My truck and truck battery are fine. And I’ll take responsibility here and say, yes, I didn’t get the truck in very quickly when the problems started. I have a hectic life.
So when I called a day ago, I was told bring it in today and they’d work on it for me. I thought, «Love this place!» I dropped it off in the morning before they opened, and came back at 4. It hadn’t even been looked at yet. Josh was out and his employees were clueless about what was going on. After tinkering with it for 30 minutes, one guy came in, said that he couldn’t figure it out, but I could buy a new system, but he didn’t have the time so I should just leave. He said I probably had faulty equipment (even though, before them, I never had a problem with either component). When I asked why I was told to bring it in, if they didn’t have the time all day, he just shrugged. Terrible customer service. So I’m out $ 400 for equipment that doesn’t work. Awesome.
I’m really sad because I truly liked this place. I had recommended them and I had felt good that I paid for quality work. And now that’s all changed.

Nick did an incredible job retrofitting my 2013 Kia Forte Koup. I wanted a backup camera integrated with my rear-​view mirror.
The workmanship was impeccable. Soundwerks does not position themselves as being the lowest-​cost option in the marketplace. You DO pay a bit more but the end result is absolutely first-​class.

Nick did a great job. Professional, honest courteous etc. He really takes pride in his workmanship. Everything was done clean and professional. no wires hanging out carpet on the sub box matched the vehicle carpet just a great job. thanks nick!