Shutterfly

Amazing customer service!!! I contacted Shutterfly to see about having my photos reprinted. (They were improperly delivered by my crappy post office and subsequently stolen.) Since it wasn’t Shutterfly’s fault, I thought perhaps they’d offer a discount of some sort… Nope, better! The lovely woman I spoke to said she would have them reprinted and overnight delivered to me through a delivery service more accountable than my local post office. Not only that, but when she discovered that I still hadn’t received a photo book that I had also ordered (redelivery issues with said post office), she went ahead and did the same for the book… even though the book technically wasn’t MIA (yet). She made my day! This was not Shutterfly’s fault/​responsibility and yet they went above and beyond the call of duty to take care of me. Thank you so much!!! I have always been happy with this service; now I’m a big fan!

I also have used shutterfly for many calendars, canvases, etc. But all of a sudden, I am offered a free card, I spend hours designing the perfect birthday card for my son, and I realize the «free» stuff seems to be put on the slow boat — 6 days in transit — too late to send in time for his birthday. AZ to CA. If you order something more expensive, it arrives in a few days. I’ve been thinking there must be other online sites that provide similar services, but don’t mess with the shipping stuff — meanwhile, I am pretty good at creating photo cards myself, so — gotta go!

Ive been pretty happy with Shutterfly’s service and have used them on multiple occasions. I’ve ordered near ten books and even a few of those as my wedding album. I like how it is easy to upload and create the products.
Though I just finished the wall calendar and it would not allow me to edit the layout like books.
One thing they do strive on is customer satisfaction. One of my books had a few pages that did not print well. I took pictures of those pages and loaded them onto my account, got them on the phone, and pointed out the smudges. They immediately sent me a credit for the exact same product for me to order again. Witch was fine.
I do like their promotions, and if you look online hard enough and if you are patient enough, you can find promo codes for free products.
The cost they always get you on is the shipping. Sure they do allow 4×6 pick ups at target, but some of the other stuff, like a magnet, to pay $ 4 in shipping is a bit much.
I like what I have received, but the shipping is unrealistic, especially when they can’t bundle and ship it to you all at once but would rather piece-​meal it out.

HI. Not sure WHY the order didn’t get here on Thursday 12÷20÷12?
I can drive to Seattle/​Auburn, WA in less than 13 hours from my house. How come it takes 8 days from Seattle/​Auburn to Clearlake Oaks, CA? 8 DAYS??? REALLY???
Then the day the shipment arrives it is on ¹²⁄₂₂ and the POST OFFICE IS CLOSED ON SATURDAY!
Merry Christmas to you too. I will probably never do business with Shutterfly ever again.
You can have them back. I am sure they will come back to you within 2 days. regular mail.
I went through the website online, order was shipped from Auburn, WA ¹²⁄₁₄

I have made several orders through Shutterfly’s website and it’s very easy to upload pictures and produce wonderful photo books for display.
I didn’t know that they also made other items, such as Christmas ornaments. I was on the mycokerewards website recently (entering Coke bottlecap codes for points). They had an offer that I could exchange some points for a personalized ornament. I saw the online design of my ornament but had no idea how nice it would be until I received it.
It shipped so fast and I’m really excited to give it to my husband for our first Christmas! I absolutely love it and look forward to future purchases with this company.