Sherwin-Williams Paint Store

I love their paint. The exterior Superpaint is top notch. Because of my line of work I paint A LOT with many different brands. The employees attitudes are horrible. I get better service at any fast food chain. The workers know absolutely nothing about the products they sell. I’ve been to this store 3 times in the last 2 months. They are always out of the paint I need, or don’t have enough. This last time I purchased 4 gallons of exterior paint. Cost $ 168. Not cheap. I’ve learned never to skimp on quality paint. You get what you pay for.
Lo and behold they were out of stock on the Superpaint I wanted. What a surprise. So 2 of my paints, the clerk «upgraded» to the Duration for the price of the Superpaint. That’s fine. But because of this substitution they wouldn’t honor my 30% off coupon. Hey, it’s not my fault the PAINT STORE runs out of PAINT– but at least discount my other 2 gallons with the coupon? Nope. They essentially said screw you. To make the shopping experience worse I was there about 2 hours before closing on a Friday night. They had a husband/​wife (who’s trailer and van parked crooked, took over the entire small parking lot) cleaning crew, cleaning windows and prepping to polish the floors. Whatever chemical the Mister was using to prep the floors for polish was killing me. My throat was burning, eyes were watering. I needed fresh air. But the Misses kept locking the doors (they were the auto-​slide open kind) because she was cleaning them. I couldn’t even escape! I had to wait for her to finish and let me out. Fortunately my paint was mixed up quick but not before getting a massive headache from the chemical floor stripper.
My paint project turned out beautifully. I love Sherwin Williams products but this store is absolutely awful. Just a tip from one business owner to another; if all you sell is paint, you should keep it in stock, and hire people who know what they are selling. And honor thy coupons!