I went in to get my card so I will be prepared for after my knee surgery. I have chronic pain from a torn ACL and cannot take painkillers. Everyone was very professional and courteous. They explained the legalities thoroughly and even told me about the wonderful creams that would benefit my situation. The doctors are a husband/wife team and you can tell they really believe in the power of natural medicine. They took the time to get to know me. I will be referring my friends and family here.