I’ve been doing a tour of Valley taco shops of late, searching for the perfect chicken taco. Poliberto’s served one of the most impressive I’ve seen. Huge! Overflowing with lettuce and tomatoes. Only one problem. Hardly any chicken! What the heck? Definitely confusing. The restaurant itself is clean and bright. The layout, which features long tables in addition to booths, is great for large groups. The salsa bar is well maintained. The menu is diverse. The counter staff is very friendly. Good specials. A drive-thru. Yes, as other reviewers have noted, they do not offer any diet sodas. I asked the young worker behind the counter if they had Diet Coke, just to be sure, and she actually grimaced at the question. Must be a common request. No problem. It’s good for us all to cut down on diet soda in favor of tea and water in any case. I guess Polibertos is just looking out for us. I haven’t always had the best of luck with restaurants ending in «bertos» over the years, but Polibertos seems a bit above the rest. I will definitely give them another try when I’m in the area.
Regina Y.
Tu valoración: 5 Phoenix, AZ
This is officially my new go to mexican joint. 3 mini tacos(loaded with your choice of meat, onions, cilantro and guac), rice and beans, and a medium drink for $ 8.30(rounded) — great deals and great food! And lots of options.
Brenda B.
Tu valoración: 4 Phoenix, AZ
excellent lunch specials, reasonably priced. The have a punch card for free meals so make sure you ask. The chimis are very good.
Tenise C.
Tu valoración: 5 Phoenix, AZ
Came here for Taco Tuesday and went through the drive thru here, area not too great but the lady with the ombré hair who took my order was very polite. I order 3 rolled tacos with guacamole and she even asked if I wanted to add cheese for no extra cost. Got home and ate and the food was absolutely amazing. My Taco Tuesday was completely satisfied will definitely be going back!
Caro F.
Tu valoración: 3 Phoenix, AZ
Ok I miss Burrito Bandido. They have the recipes from BB. It’s *almost* the same. I go here when I have a desperate craving. However, no diet soda, only tea, weird. Meh. Looks like a struggling location. Since it is a Bertos, they are locked into their menu style. My fave is the Baby Bandidos, I mean the mini chimis. It’ll do. Party like its 1999!
Pearsey P.
Tu valoración: 2 Phoenix, AZ
1) The bean and cheese burrito only has an undetectable amount of cheese. If you order«extra cheese», then the amount of cheese does not change. 2) The shrimp burrito is EXTRA spicy, which I suspect is to cover up the taste of old shrimp. 3) The machaca burrito and horchata are good. 4) The prices are reasonable.
Reina S.
Tu valoración: 1 Oakley, CA
I cannot give this place a good rating. I had just walked out of 2 other taco shops, one didn’t have Carne Asada, the other one smelled in the parking lot. So by the time I got to this place I had just decided I’m not going anywhere else I may be being to picky, I’ll eat here, so I walk in and i’m standing at the order counter and I get no response from anyone in the front or the back for about seven minutes when the lady comes up to the register she tells me 9.85 for 2 tacos, she takes my $ 20 and shuts that drawer forgets to give me my money back, just walks to the drive thru window and tells me to wait on my change because she had to take someone else’s order at the drive-through. Ok then. That’s strange, so I asked for a small soda they had no sodas this day, their soda machine was down and broken so I figured I’d get tea. She gave me a cup, but I find out there was no ice, so she fills my cup in the back, I sit my son down, when she tells me my tacos are ready(which don’t take long) I go grab them, but when I sit back down with my son tells me he doesn’t want to eat because he wants to play with the bugs. Yes BUGS, all over the booths, floor and around the window frames. I take pics and then I threw my whole tray away. What a waste of 9.85 I’m in the parking lot writing this review because I didn’t want to forget. I wish I could load video, but pics will have to do. Won’t be back here EVER.
J. J.
Tu valoración: 1 Phoenix, AZ
Horchata was sour and they were out of soda. Empty restaurant had crumbs on the floor. Napkins are kept hidden in the back and bathroom is locked. I found this out the sip of my rotten drink. 106 out and I don’t think the ac is any lower 85(being generous). Couldn’t even finish my burrito before giving up. Over all a never again.
Joshua W.
Tu valoración: 2 Surprise, AZ
I didn’t feel it was fair to give this place only one star without actually going inside as atmosphere/cleanliness is one of the categories I like to rate on. I had a positive drive through experience. The service was prompt and friendly. I was surprised when I tried to order a diet soda and they told me they don’t have diet anymore. I ordered the Carne asada burrito. The size was somewhat small compared to many other places. The tortilla was dried out and split on me while I was eating the burrito. It looked and tasted like it had been frozen at one time. The Carne asada was a little salty. I had to constantly spit out pieces of gristle and fat as I was eating. It was the worst Carne asada I’ve ever had. There was very little guacamole and the pico was non-existent. For a burritothat size that cost over $ 7 I would expect a much better quality meat. I was very dissapointed and will not return.
Karen G.
Tu valoración: 1 Phoenix, AZ
This place is not only the worst, as they always run out of food. They have their employees working over 100hrs without paying them and they only report up to 40 hrs to EDD so they wont pay overtime. The food is extremely over priced and the cashiers have no customer service skills!!! Think twice before stoping in to eat here!!!
Annelyse G.
Tu valoración: 1 Glendale, AZ
Absolutely disappointing. Me and my father used to frequent this location after discovering that their food was fairly good compared to our local ramiros, but boy has it ever gone down hill! First things first, my order was completely wrong. I ordered one red chilli burrito, two shredded beef tacos, 5 rolled chicken tacos and 8 cheese mini chimis. 1. The red chilli burrito: –First I’d like to mention that we did in fact NOT receive the red chilli burrito, but instead we were given the chicken burrito with green chilli sauce. It had a spiciness to it, but eventually we stopped half way and decided it wasn’t worth it after looking at the rest of the meal. 2. The shredded beef tacos. –The beef didn’t taste bad, but the tacos weren’t even crispy! not to mention the box was FULL of grease at the bottom. YUCK! 3. The rolled chicken tacos. –Obviously they had been double fried. Most likely a wrong item from a previous order or was cooked by accident and then pulled out again when the item was ordered. Full of grease, overcooked, tasteless meat… not to mention the guacamole that came with it was already slightly turning brown. 4. Mini chimis –I ordered cheese and got a mixture of half cheese and half some sort of mystery meat that I couldn’t determine what it was. I ended up cutting these up and feeding them to our dog, to which I discovered that these were also most likely double-fried and also seemed to be getting old as the meat was appearing to change color. All in all, we are EXTREMELY disappointed! The food used to be so much better… so what happened!!! Food is clearly going bad and food is being double-fried to give off the impression that it was fresh! We will NOT be returning here. I’m sad I spent 17 good dollars here on shitty food. AVOIDATALLCOSTS!
J D.
Tu valoración: 2 Anaheim Hills, CA
I was in the area and dropped by to grab a bite to eat. It looks like many of the Mexican restaurants in the Phoenix area, so I was expecting it to be pretty good. Boy was I disappointed! Here’s what I ordered: Carne Asada Taco, $ 3.25 Carnitas Taco, $ 2.65 Beans, Rice, Cheese Burrito, $ 2.99 + $.065(Rice) The portion size is very large, so you get your money’s worth as far as quantity, but the quality was terrible. I tried the Carnitas Taco first… took one bite and immediately didn’t like it. Why? The Carnitas was«rubbery» and lacked flavor… it was bland. It was so gross, I only took 2 bites hoping the 2nd would be better(it wasn’t), so I didn’t finish it. Next was the Carne Asada Taco… took one bite and was underwhelmed. The Steak had a lot of fat and was«chewy». It also didn’t taste good to me and I didn’t finish that either. Last was the Beans/Rice/Cheese Burrito. I was hoping it would salvage my meal, but sadly it didn’t. It was very salty and the Beans tasted like they’d been sitting around for a while. It didn’t taste fresh. The saltiness was very hard to overcome and I also didn’t finish that portion. I threw way ½ of my meal… that’s why I gave this place 2 Stars. It was the worst I’ve had since moving to the Phoenix area. Return Factor — 5%
Karl Y.
Tu valoración: 4 Glendale, AZ
Ate here today after work! The exclamation point was unnecessary because I eat here a lot after work on Fridays. Also eat here a lot on Saturday mornings. That explains my weight gain. The green sauce. Get the green sauce/salsa. Everything is good that I’ve ever had but the green sauce/salsa takes it to the next level! Eff that red B. S! Go green! Usually get a taco and burrito. Good prices, great green sauce/salsa! Is it salsa or is it sauce? You be the judge!
Carmelo W.
Tu valoración: 3 Glendale, AZ
Tortas are monstrous but not as tasty as I hoped, the onion and tomatoes in my sandwich were tough. I wish the horchata was self serve, its delicious!
Rob W.
Tu valoración: 5 Broomfield, CO
Don’t let the appearance fool you. Great food, huge portions. The fish tacos were very tasty. Their carne asada is hard to beat.
Jim P.
Tu valoración: 3 New River, AZ
Okay, this should be 3.5 stars — but I rounded down because of the price uppings on the menu… which I understand — but the duct tape was a bit tacky. They could have at least gone with some masking tape. :) Food was good. I even branched out from my normal ‘Bertos ordering of the carnitas plate(«It just happens to be my favorite, and I order it … in every dive I go to in this country»…name that actor that I’m paraphrasing). I didn’t branch out too much — went carnitas taco and 3rolled tacos with guac. Guac was good, a bit less chunky thatn I prefer, but not bad. Coulda been spiced up a bit… I suspect its more of an avocado purée than a true guac. Carnitas had good shells(2 soft/warm corn, like it should). Nice crust on the meat. Really seared it well. Can’t remember what GF had… shredded beef tacos I’d bet. That’s her ‘Berto’s go-to. All in all, not bad. If anyone can explain that wooden structure hanging below the drop ceiling for no apparent reason, I’d like to hear what your theory on it is. We’d stop in again, but there’s a few other ‘Berto’s just as close(or closer) that we’d probably hit up first.
Angie B.
Tu valoración: 4 Phoenix, AZ
Portion size was great. a little to much for me but most people would find that as a huge plus. I got the carne asada burrito! YUMMYUMM. i tried all the salsas too. they were very good. the service was friendly and the food was good what else could you ask for! final. Price was nice, food was great! service with a smile! I will be back for seconds :)
Don N.
Tu valoración: 5 Pasadena, CA
The carne asada fries here were freaking B.O.M.B!!! I’ve been eating carne asada fries since 2002 and was fortunately enough to start on my journey of deliciousness in San Diego, CA … so I fancy myself as sort of an expert in carne asada fries. After I moved away from SD, I once visited SD for five nights and had carne asada fries at a different taco shop each night … yeah I am that obsessed. I first time i tried the fries was on a Saturday night to-go, at home with some beers. The carne asada was good quality and flavorful. The fries were nice and crispy. The salsa verde(my favorite) had a little bit of sour and a little bit of kick. They also had a salsa roja and a darker red salsa… both pretty good too — not watery like at other places. The guac isn’t what you’d think of as guacamole but is little creamier… probably because it would be too expensive to use real guac but still good. Overall, these were solid fries that could have competed with San Diego’s finest. And at $ 7.25 they are cheaper too! The second time I got the fries was on Sunday morning. I was so addicted I needed to have more for breakfast. This time the fries weren’t as crisp but the meat and everything else was still good. I also ordered some menudo… everybody that was at the restaurant that morning seemed to be eating it. I asked one guy and he said it was good and he’d been coming to Poliberto for years for the menduo. The last time I had menudo in high school, so I decided to get an order to go. It is a lot of soup and a lot of tripe with some warm tortillas on the side… not quite my thing, but it was good. I am not going to rate them on the menudo b/c I don’t profess to know what a good menudo should taste like… but if you aren’t use to it you might want to stick to the normal burritos, tacos and of course CARNEASADAFRIES.
Scott L.
Tu valoración: 4 Scottsdale, AZ
Back again, this time for a California Burrito. Tasty, warm and I got 4 containers of that wonderful Salsa Verde. Thank you
Daren C.
Tu valoración: 5 Phoenix, AZ
Found a new favorite. The Carne Asada Nachos. Loaded with meat, cheese, sour cream and chips. I assume they come with Guac too but I forgo that part. Be sure to get pico with it. The kids said the bean burritos were not as good as before. BUT said the tacos were yummy. David may be on to something.