O’Reilly’s Auto Parts

Phoenix, Estados Unidos

2.6

7 opiniones

Contacto

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Teléfono:
+1 602-375-1011
Dirección:
1811 W Bell Rd, Phoenix, AZ, 85023
Categorías:
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Hoy

Hoy –
Horario local (Phoenix) 15:58 jueves, 19 de junio de 2025

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7 opiniones sobre O’Reilly’s Auto Parts

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Tu valoración: 5
Phoenix, AZ
Great customer service at this location i had to fix a tail light and one of the employees Philip helped me out a lot and narrowed down what i needed which was just a bulb and installed it for me also helped fix my hood that was stuck. I was in and out in about 10 minutes. I am a happy customer.
Tu valoración: 1
Phoenix, AZ
I went and purchased a serpentine belt for my vehicle from the store as mine had just broken and I was very close to them. I paid full retail $ 31.99 and ask them if they match either online pricing or their other stores. I spoke with the store manager Scott and dialed another O’Reillys store while I was in there and he heard the conversation stating that the other store which is part of the same corporation would sell me the same Belt for $ 25.99 plus tax. I then ask him if he would match the other O’Reillys price and he declined. For him to not match his own corporate store doesn’t speak very well of this store I would highly suggest anyone stay away from this store in particular
Tu valoración: 1
Las Vegas, NV
I would give it zero stars if I could. This O’Reillys has no customer service. We went to purchase a brake light and a headlight and ask them if they could please put them in and they said no because it was dark outside and we could come back when it’s light outside and they could see what they can do. So we went to AutoZone where they helped us and installed with no problem even though it was dark outside. I say stay away from this place.
Tu valoración: 1
Phoenix, AZ
This was by far the worst O’Reilly’s I have every been too. Extremely unhelpful. Immediately trying to up sell products you don’t want. A huge disappointment as I have had good experiences with other O’Reilly’s I have been too and went out of my way to go to this one.
Tu valoración: 1
Phoenix, AZ
Today my husband went to pick up the part we ordered last Saturday for my car… They DIDN’T order it… He called and gave his Credit Card to whoever answered the phone… They said it would be 5 days… Okay, We waited… In the mean time the truck needed some work and while getting parts, My husband asked about the part for my car… He was assured that it would be in Friday… Sooo we had no reason to believe that it wouldn’t be… Well it WASN’T there… Soooo we wait again… This time we ordered from Autozone… and it turns out that there wait time is onl ONE Day…
Tu valoración: 4
Phoenix, AZ
Very helpful, free diagnostic check, open late, and being a girl pays because you can ask for help without having to worry about not knowing how to do it yourself.
I felt the guy who helped me could have been more friendly (almost like he was scared of me), but the job was done.
Close to home and has warranty on batteries and great exchange policy.
Tu valoración: 5
Phoenix, AZ
I needed a new battery at 8pm. Although I knew that I could get one at lots of stores, I wasn’t sure if I had the tools to install it myself. I stopped by this O’Reilly’s location and the man at the desk (I can’t remember his name) was VERY friendly. He helped me find the right battery and when I told him that my car was in the parking lot, he grabbed his tools and installed it for me! I don’t know if this is common here, but I was shocked by it (no pun intended). He did a great job and it was very quick. I think I paid a little more for the battery itself than I would have if I had gone to Walmart or similar, but they also wouldn’t have installed it (free!) at 8pm. Thanks!!!