Munich Motors

I was referred to them by one of my very picky friends… I was really happy with the service and price. When I need a repair done on either of my BMWs, we will be back. It was worth the trip from the east valley to work with honest people.

Overall, great place and great people to work with. One exception though is Joe. Brought my vehicle in for a brake repair, unfortunately they didn’t have the part I needed. Joe told me they would have the part in the next day after 9 am… no biggie. I show up the next day at 11, and Joe tells me that the shipment was delayed, but would arrive in «about 10 minutes, but no later than 30 minutes». I waited an hour, still no part. Ended up having to leave because of work. I know it’s not Munich Motors fault, but a courtesy call and an apology would’ve been nice. Great place folks, but stay away from Joe!

I never intended on buying my truck from a dealer — I didn’t want to deal with the bullshit, but I happened to stop at Munich Motors on Indian School Rd as I was passing by and saw my next truck on the lot. Gil, Scott and Donald worked with me on the financing to give me the terms I could easily live with. Long story short, I paid low end blue book pricing for my 2013 Chevy Avalanche (they could have easily justified a higher price tag as it was a super clean rare Black Diamond Edition) and financed it at a reasonable rate. Service has been impeccable and personable. And I can’t even begin to tell you the selection they have on the lot! So much to choose from, but not overwhelming. When its time for my husband to get a newer truck, we know where we are going to go!

Grant his crew have been amazing. Had a few different repairs done there and very happy. Got a used car that knew needed work. Took it to BMW and they quoted me $ 2700 for the cooling system. Munich did a full repair on that, plus a valve cover gasket plus fixed another leak and found that my check engine light was bc a bad air/​fuel mixture and the total repair was less than one at BMW. Then had my shift mechanism go out after I picked it up from those repairs and was like «this is weird». Talked to Grant and he said there wasn’t a direct connection to their work as they were in a different part of the car but was willing to fix it at cost using a used part with a warrantee and it runs great.
Had them do a little more like a battery and stuff and they will defiantly be my shop of choice. Having a German car isn’t cheap but finding someone in the battle with you is key!

I was shopping for a new BMW repair shop as mine closed down and stumbled upon Munich Motors. Not only is it much closer to home, but I was treated very well when I stopped in to introduce myself. Oddly enough, the same day I did so, my car blew its radiator. I decided to give them a try and was not disappointed. I decided to wait as I had a lot of work to do on my computer and the wifi in the lounge allowed me to do it, and the car was finished before I was! I was very surprised at their quick service, and Grant and Kristen treated me very well. I plan to continue taking my 7series there from now on, and the service provided to me is why. I recommend Grant and Munich Motors to anyone with a German car!

When it comes to auto repair on my BMW, I try to DIY every little thing I can if I can. But some repairs just don’t go the way I’d like them to, and Grant and his crew at Munich Motors have continually saved me from stripped bolts and missing parts. I have had my E30 serviced here for several full repairs over the last year and a half, and I’ve been extremely pleased at the quality of service that is offered. Unlike the dealership, you’ll find out quickly that you’re not just another number; Grant’s team truly does care fore their clients. If you haven’t checked this place out yet, I strongly recommend it!

Hands down the BEST car buying experience I’ve ever had. HONEST comes to mind when dealing with the guys at Munich Motors. It’s rare to have such GREAT customer service all around from the time you walk on the lot until you’re out the door with keys in hand. The service reviews are outstanding so when my BMW needs service I’ll be taking it there.

Brought in the 2010 528I after my boy Patrick recommended it for oil change/​rotation.
Grant is a solid guy who takes time to describe his work and what you need, with a zero BS factor.
Avoid dealerships at all costs. This is a local business that gets it, and my business.
Great service and a fair price. That’s really all you can ask for!
Dog out, cruising in his freshly oiled and aligned 528I!

I’ve had several cars worked on at Munich. They explain everything to me without being condescending… like most mechanics do with women. They’ve always been very ethical and have never tried to up-​sell on a repair that didn’t need to done. I highly recommend them!

I only visited Munich Motors once with a 2015 CLS2015 for a Service A and they did a great job — quick, reasonably priced, wifi in waiting area, good quality parts, good explanation of what is needed today and in the future. I have another vehicle that I will bring in for them to service — I would recommend them highly. Actually, better service than the Mercedes dealership for what I need — regardless of the price difference — because they explain more and I like to know what is taking place with my vehicles.

5 STARS PLUS!!! Munich Motors is a top level, masterful mechanic shop. They have just completed an automatic to manual transmission swap on my e36 m3. If you don’t already know, this is a major project to take on. This is not the kind of thing that just any shop will, or CAN do. The finished project is flawless, not to say that there wasn’t any hiccups during the process but, the extremely diligent manner in which they handled the issues was just more reassurance of how capable and honest they are. The whole project took a little more than 4 weeks, it was drivable after 3 weeks, there was just a few small «buttoning up» type of return trips to Munich Motors. To be clear that was part of the plan from the beginning so there were almost no suprises. Grant kept in touch with me regularly because he knew that this project was a big deal to me, so he gave me updates several times a week or whenever a major part of the project was completed then informed me as to what was next. I greatly appreciated that courtesy especially because they are a busy garage yet still gave me a lot of personal attention, taking the time to explain all the technical processes in a way that a non-​mechanic could understand. Although this was an expensive undertaking it wasn’t because of Munich Motors .
The Boss, Grant, actually made sure that he and his master tech, Graham, did everything they could to keep costs down. Mostly by being extremely generous with the man hours. The cost for parts was also low. On a lot of the parts they made no profit and I simply paid what it cost them. They also did a lug stud conversion, spacers, and got me new tires for less then I would have paid anywhere else. Bottom line, they took excellent care of me and my car. Grant even gifted me an $ 80 shift knob, which I would have bought anyway but that’s how much they value their customers. Mechanics of this caliber are rare. I will literally NEVER take my M3 anywhere else. DON’T HESITATE TO TAKE YOUR BMW OR MERCEDES BENZ TO MUNICH MOTORS THEY WILL DO THE BEST JOB POSSIBLE. other shops MAY be able to do what Munich Motors does but I wouldn’t even consider it personally. If you want your German car taken care of properly just go to MUNICH MOTORS. you will not be disappointed.

Grant, Donald and the whole team at Munich Motors are above the very best. It really is like a family who cares about you. The positives are they are extremely knowledgeable about cars, honest, kind, loyal to customers, have a great selection of quality used cars and can repair your car at a lot less then anyone else and care about your experience. Every employee there greets you with a warm smile and a kind hello. I am certainly glad I found them when I was looking for a car. I really do feel like I found a great dealership and repair shop but also new great friends. They are above the best… Ray Williams

Munich Motors’ repair service for my 1998 Mercedes-​Benz E320 was essentially flawless. From the moment I called to ask about a quote, Grant demonstrated tremendous honesty, knowledge, and a customer service-​orientation that every other repair shop in the country could learn from. I’ve lived around the U.S., and I thought this kind of customer-​service and honesty in car repair had disappeared decades ago until I found Munich Motors.
From giving me reasonable quotes to answering my many questions of possible causes and solutions to patiently trying to solve my car’s issues in ways designed to save me money, my entire experience from start to finish was absolutely terrific. I will not consider taking my car to anyone else in Phoenix after this experience.

Outstanding! People, attitude, passion. All of.
I came across an M3 on the Internet and gave them a call. Chris called me back, we talked about the car and he cleared all my questions. I wouldn’t buy a car without a test drive so I was hesitating. My upcoming trip to Phoenix was planned in a month but. I had a feeling the deal wouldn’t last that long. Chris says, come check it out and my first thought was this is crazy. but then I figured why fucking not?
The car is reasonably priced, even below the average price, the body type, the options, everything as I wanted and it hadn’t been easy to find a car like that in Chicago. So I booked a flight departing in 8 hours and next morning I was waving at Chris, who was amazed to see that guy from Chicago so soon.
We took the car for a drive and I was pretty dissapointed as I realized I forgot how to drive a stick. plus that was an M3 which I have never driven before. I was tired of the flight and sick with a sore throat barely speaking so needless to say I couldn’t make a decision that day. The guys were understanding and told me they could come on Sunday if I still wanted a car.
I came back to the hotel had a good sleep till the night and as I woke up I realized I’m buying that car! After a good party over night, I came back to the shop next morning.
I drove two M3 to compare the work of the clutch. My ability to drive a stick recovered over the night and I was amazed with the car!
We sit together with Donald, the chief guy there, and he walked me through all the paper work and the process, explaining every detail I didn’t understand. In the end I knew the estimated final cost. But that wasn’t it. He stepped up further to cut out 2k off my deal and straighten issues with the bank.
All in all, the guys are a family. They love BMWs and they help like minded people to get a perfect deal. They do that with a passion!
They just started their business, that means you can a get pretty good deal there!
So if you ever wanted to own a BMW, you may as well consider going there for Xmas shopping :)

Grant is honest and the shop is decently priced compared to BMW dealers. After Chapman quoted me ridiculous prices; I found Munich and literally got quoted 65% $ less for maintenance needed. Unlike Chapman, I was told my 335i’s brakes still had life in them. Actually, 12 000 miles to be exact; just like my control panel displayed. These guys are honest and informative. Needless to say, I’ve found my autoshop for good.

One things I failed to expand on was the experience I had with Donald & Scot in the sales dept. They did a fantastic job of making my buying experience fun, honest and really simple. They worked with me and together we put the dream in the driveway! Thanks again guys!

Munich motors is the best. Replaced my tires and charged me half of what the dealership quoted me for the exact same tires. An honest, reliable company. Thank you Munich Motors.

I called up and got to talk to Grant over the phone about an oil leak coming from my VANOS hose on my e39. Just by talking to him I could tell he knew what he was talking about. Although he wasn’t personally working on my car I would think his knowledge reflects those of whom he works with. I called and got scheduled in: 2 days later dropped it off, and picked it up later that day! 10% off to first time customers, who else does that? I plan on making MM my go-​to BMW mechanics after a pleasant experience.
Also 75 $ for an OEM oil change!

Awesome new BMW shop. Full service with competitive rates. They give a first time customer discount and fixed a few small things for me free of charge.
They can work on older and newer BMW’s and helped me layout a service plan of things I need to get done