Mesa Air Group

extremely rude flight attendants. cannot believe american is associated with such poor performance. both attendants were abrasive to the passengers. won’t fly american or mes again. and will suggest same to all my friends or others I relay my experience to.

I will never fly Mesa again. They fly for AA as US Airways Express. We had our first leg of the trip to Florida delayed 3 times due to ‘No First Captain”!! The second leg of trip was cancelled due to «No Crew» and then rebooked by AA and delayed. What was to be a 1.5 hour trip took us all day to get where we were going! They didn’t come on the speaker to let us know what was going on. The flight crew was very new and too chatty… when we arrived at gate they made us wait so they could find a crew to open door at terminal! Horrible service.

This airline sucks… they have very unprofessional gate service… and of course maintainence issues. Gate personnel never made announcements to boarding times… she secretly changed the time… i used this airline many years ago… still have the same problems… after today… no more using this airline… American Airlines better whip this
sorry-​ass airline into shape

Pathetic. They operate flights for US Airways Express. I was booked on flight 5501 on Easter Sunday from Phoenix to El Paso. First they tell me they are overbooked and my seat has been taken away. Then, after I complain, «oops, we had a computer glitch».
Then the flight, scheduled to depart at 12:35PM, HAD NO CREW!!! We were pushed back to 1:20 (so far).
Mesa has no earthly idea what they are doing. I only hope their aircraft maintenance is better than their computer systems and crew scheduling.

I’ve flown with Go/​Mesa airlines several times and previously had no major complaints with quality and service commensurate with a budget airline.
Unfortunately, I just had a terrible experience. On 3÷17÷14 they announced they are cancelling all flights within Hawaii, but they never emailed about this (which could have easily been done for every affected customer that day), and didn’t call me to discuss it until ³⁄₂₉ (less than 2 weeks before our scheduled flight) to inform us that we only had 2 options: get rescheduled to a Hawaiian Airlines flight 6hrs later than we originally planned, or receive a refund to buy tickets on a different airline (of course by now the prices of said tickets were sky high).
The part that really irked me is that Hawaiian Air had seats available in flights that were almost at the exact same time as our original flight, but Go/​Mesa refused to reschedule us to one of those flights because they said they couldn’t afford it.
That’s inexcusable, and the reason why I’ll never fly with Mesa Air again, if I can avoid it!

Horrible airlines that constantly reschedules flights due to so called «maintenance» which I believe is their inability to fill a flight so therefore they use the maintenance excuse to bump passengers to the next scheduled flight which could be several hours out.

DO NOT USE. This review also pertains to Go! Airlines in Hawaii. See their reviews. I only post here because this company sometimes books as «Mesa» and tries to trick you into not seeing their horrible reviews under their actual operating name, Go! DO NOT BOOK WITH THIS COMPANY. The most horrible travel experience I have ever had.

This review pertains to their subsidiary airline, «Go!» in the Hawaiian islands. Don’t Fly Go!
Wow! I have never run into a less competent airline. These people couldn’t run a bicycle-​rickshaw taxi service, let alone an airline. If you’re spending a lot of money to come and enjoy the islands, don’t do what I’ve done, which is book interisland flights through go. They’ll be at least an hour late most of the time. However, today one flight left 12 minutes early, and so I missed my connection. I watched my aircraft pull away as I was arriving on another — they couldn’t hold it for two minutes. Why?
Because they don’t care. At all! Not even a little. No apology for allowing an aircraft to leave 12 minutes early, consigning me to an later flight. This is, fortunately, the last flight I’ve booked with Go, and I will never, ever book another flight with them, or with any other Mesa Air Group airline.