Lenny’s Burger

For a fast food burger place, it’s pretty good. I’d put it in the same category as 5 & Diner, similar vibe and all. Price-​wise, not great bang for your buck, but okay to stop by every now and again.
A homeless man came in asking everyone at their tables for change, and I believe it was Lenny himself who got up and asked the man to leave. I have no problem throwing coins to the needy, but nobody wants that while you’re inside a diner in the middle of eating. He handled the situation promptly, and that’s appreciated.

This food was delicious. It was the best the drive through attendant was very friendly and helpful

Please READ entire review!!!
My kids are always excited about lennys, but this visit. Not happy!!! Drive through took forever! Ordered the crispy chicken which probably was a mistake at a birger joint… It was not good and sandwich was so soggy!!! Chicken had weird taste to it! Also, we ordered a bacon cheeseburger with just pickle and ketcup, but yet no ketchup and now mustard on it!!! Really people you want more than minimum wage??? Next up I paid extra for ranch and cheese sauce which I did not recieve!!! Kinda annoying when you are Already several miles away and are not turning back to wait in line again for their uneccessary screw up!!!
Sooo…a day or two after I wrote this review I recieved a message from the owner stating they were very sorry for my Sub par visit. She wanted to make it better! She asked if I wanted to come in or have to food delivered to my work. Customer service at it’s finest!!! Kept in contact through Unilocal and responded immediately!!! We went today to have our lunch and they treatsd us like royalty!!! Honestly, it was amazing!!! And… The food was just as it should have been… Delicious!!! We even had THE Lenny come to our table to make sure everything was satisfactory!!! Wow… Talk about how to run a company right!!! Thanks again for making the wrong a right! jen

This is our celebration place. Comfortable and everyone has a favorite and the portions are big enough for us to share. We have been in several locations and they have been great.

Damn good. By far better than JITB in front. $ 12 for a combo. Price and crowd only reason to bump it down to 4*. Otherwise, awesome. Recommend double cheeseburger with bacon and avocados and onion rings. Absolutely decent and close enough to freeway if in a hurry.

Let’s just say, I had a hankering for a good burger, even though I shouldn’t be eating them, but I convinced my husband that we should try Lenny’s Burger! Can I say, we were in heaven for about ½ hour yesterday. From the minute we walked into the door, to the beautiful décor, and the FABULOUS food, we will, when we just have to have burger and fries. Oh and the fact that we only waited about 5 minutes from ordering to eating, was simply customer service at its finest. This will be our go to burger place from now on! Thank you for the great experience Lenny!

I don’t understand why Lenny’s doesn’t have a 5 star rating. This location is a classic, always leave satisfied & full, one of the best burger joints in Phoenix in my opinion. Came here the other night for dinner with my family & tried their new chili cheese fries with pastrami (pretty sure it was like a secret menu item that people would create themselves) first of all their pastrami is to die for and then their chili cheese fries and are gift from the fry gods and putting it together should get a Nobel peace price

I had one of their burgers for the first time two weeks ago and I’ve been back about 5 times already. My family and I have been making it a point to try to support more local businesses this year and not solely depend on franchises, so in order to step away from unhealthy fast food burgers and franchises we decided to go here. We didn’t have much of an expectation, but we were beyond delighted with our very first meal here and with pretty much everything we’ve had since. Their vanilla milk shake is very nice. Their fries are distinctive to them and always hot and finally their burgers are just awesome. The beef is well seasoned, moist, hot, and goes great with their toasted buns. It’s become a new fave among our food spots and we’ve pretty much replaced McDonald’s and other burger places with Lenny’s. It’s obviously slightly more expensive, but by very little. The benefits obviously being that, one the food isn’t so processed, and second it’s a local business, so eating here is supporting the community, and three the food is way tastier. Now I’ve only gotten food to go, through the drive thru so I can’t speak to the actual dine in experience, but when I do I’ll add it to this review. I recommend Lenny’s!

Met The Lenny today when I was visiting my dad at a rehab facility. Lenny was so gracious and passionate about his burger shops that I knew I needed to try one out before leaving Phoenix. What a great decision.
My mom ordered a Mexican burger combo and I had the pastrami burger combo. Everything was fantastic from the moment we pulled into the parking lot until we left. Excellent service from the cashier and manager who helped her out with a coupon we had. Food was prepared perfectly and quickly.
Fries were superb. Slightly seasoned, a little crunchy on the outside, soft on the inside. Yum.
Burgers were also superb. Tasty, hot, juicy, and just messy enough to make you salivate. I rarely get pastrami anymore but love it. Really great with the burger. A little salty like pastrami should be. Rich and meaty like a good burger needs to be.
Will I be back? Hell yes. Hopefully before this trip ends.

Why do a pretentious upscale burger joint when you have this gem right in your backyard? These guys do burgers and they do them right! This location is like stepping back in time to the 50’s with the burger stand decore. I did the cowboy burger and it was delish. It had a pile of bacon in it and it sure was tasty. No need for me to drive across town with this place down the street. I can’t wait to come back for the Mexican burger.

Placed an online order at 6:25 for a 7:15 pick up. Arrived at 7:20, then waited another 5 minutes for them to make my order. Why ask for a pick up time or even do online ordering if you aren’t going to make it until I get there? I didn’t order online for the fun of interacting with my laptop, I did it so I would be in and out in the shortest time possible. I was there just as long as if I had ordered in the store.
Will never be coming back.

Always love me a Lenny’s burger! Don’t forget the bacon! Only thing keeping you from 5 stars is your soggy bun, not sure what sauce it is that makes it so soggy, but def use less it. The Bacon is awesome!!! Love the fries and the environment is very welcoming. It is a old style burger joint that I will continue to visit. Highly recommended if you’re looking to catch a burger, put down the Big Mac.

The Mexican burger is my favorite but the single burger, chicken strips and chili dogs are also really good! The milkshakes are delicious they have so many flavors but chocolate is the best!
The regular French fries with the seasoned salt are usually really good. They come fresh out of the fryer all hot and crispy but today it seems like they served me French fries that have been sitting out for awhile. They were hard and cold. I didn’t care to go thru the trouble of complaining although I believe they would have offered me new ones. I have never had a bad experience with their customer service.

There are several outposts of Lenny’s around town. This is the nicest one I have been to. Getting there at the end of lunch hour it was quiet. By the time I was done the place was packed again and people were waiting for tables to clear. I don’t think I have ever had a bad meal at Lenny’s and my Mushroom Swiss burger and fries this trip were no exception

So I had just gotten done with my daughters dental appointment. I wanted a burger. This was the right place to go! The burgers are amazing! Not to expensive and great reviews! The ice cream sundaes are awesome! They have great music and great service! I just wish I lived closer!

Lenny’s burgers have just been around since 1984 It has a couple of different locations around the valley which all have great 50’s theme with great inside to décor they make a good hamburger with many different choices.

Lennys burgers is an amazing chain restaurant. I especially enjoy there cowboy burger combo meal with their delicious raspberry tea. The dine in area is great to eat at and enjoyable. Thanks lennys!

Back in the day before there were $ 14 gourmet burgers complete with locally sourced pickles there was the type of burger joint embodied by a place like Lenny’s. This is an old fashioned, calorie busting, get a malt type of place.

I want my old Lenny’s back. Since moving into your new building several years ago, I have noticed a lack of care, a decrease in quality, and service.
In my last few visits I have experience issues with my order dealing with the quality, quantity, and correctness of my orders. and I have called, emailed, and left my name for a manager/​owner to contact me.
It is a pure shame because I love supporting and referring to mom & pop place.
On my last visit we came about 30 minutes before closing and ordered the Mexican burger adding lettuce and tomatoes, the meat was dry, and over cooked, their was almost no green chilies, and they didn’t put the lettuce and tomatoes that i was charged for on it. When I went to the counter I got additute. and few minutes later a small tray of the missing items was brought to my table, by then my burger was almost gone.
While we were eating they started mopping the floor with a soured smelling mop, now don’t get me wrong I understand that restaurants but a lot of pressure on their employee’s to get their employees off the clock as soon as possible, but at least use clean water so it does not ruin my dining experience.
I gave 2 star because I have been a customer for a long time and I know they could do better (but I should only give them 1 star for my current experiences) small business guy just remember bigger is not always better. I still want my old hole in the wall Lenny’s back. even if your are in a bigger new building don’t lose what u had.
Currently I cannot recommend Lenny’s

I am over the moon about this place! It’s right off the i17. You can’t miss the bright neon lights!
After opening up the chrome shined doors, you step back in time when dining was truly an experience that was meant to be had. Lenny’s is lined along the window side with red booths and a Tiffany style lamp over each table. At the very far end table are half sized sculptures of the Blues Brothers. The music ranges from sock hop to 70s funk. It’s played at a volume where it’s not obnoxious that you have to yell to each other, but not too low that u have to stop talking to enjoy a listen.
That cashier was fun and her customer service skills are EXCELLENT!
The food came fast! We ordered a regular, cowboy n a Mexican.
My kids got the cowboy burgers and loved um! They were stacked !
Hubby loved his regular burger.
I had the Mexican burger n loved it!!! It was very flavorful, although I do wish it had more of bite. I barely made it thought half before I had to tap out.
The fried were a bit too salty for my liking, but my hubby thought they were perfect.
We normally visit a place once n move on, but Lenny’s stopped us in out tracks. Definitely looking fwd to our next visit