It’s Sunday afternoon noon and they have no chicken tenders told me it would be a 15 minute wait. And I was told no one made unsweetened ice tea this morning. I would avoid this Kentucky Fried Chicken at all costs
Jaclyn C.
Tu valoración: 1 Avondale, AZ
Waited in the drive thru for 20 min, with only two cars in front of us. Everything we asked for was not available. When we got past the ordering part, that first car was still waiting for their food. Car in front of us, and us both left because it was taking forever. We will never go back to this one. Horrible serivice.
Mary M.
Tu valoración: 1 Mesa, AZ
Worst service I have ever encountered at a fast food place. They told me it is corporate policy to give me only one sauce for 3 chicken strips and when I asked for another one they wanted to charge me. Who’s pocket is that going in to? Farrah, the manager on duty told me to never come back. Wow!
Marcus S.
Tu valoración: 1 Phoenix, AZ
Decided to go through the drive thru today and never expected to sit for 40 minutes, 20 of which was spent at the order speaker waiting for someone to take my order. Once I was able to place my order the total came out to $ 8.95 and another 20 minute wait. Customer service was definitely lacking, the drive thru associate didn’t give me a receipt even when asked. Food was decent, but the staff needs to go back and do Customer Service Training. Will not return
Annamarie Z.
Tu valoración: 1 Phoenix, AZ
Poor service. Food is good when they have it a available which is rare. They have grilled chicken on the menu but it’s never available. Been as early as 7 and they tell me they have none and won’t even give me the option to wait for them to make it. They say the grill is off. This has happened to me on more than occasions.
Matthew G.
Tu valoración: 2 Phoenix, AZ
Be aware that if you are like me and use your debit card it will cost you a service fee of .39 to use it here. I will be not returning since every fast food chain in this area doesn’t penalize their customers when they pay with debit.
Jezelle S.
Tu valoración: 3 Hayward, CA
The food is great in my opinion and they have pretty good deals. Today I had the famous bowl(Only Wednesdays) for only $ 2.99. That’s a really good deal because the portions are generous and satisfying. I’m not too sure why this place is rated so low. It’s not bad at all. The cashier, Francis, was extremely kind. I liked her a lot. Nice cashiers are what I really observe to be honest. Oh! One thing I didn’t like was that there wasn’t any sauce packets out. Maybe because it was still early, but I would have appreciated if they were out. Haha. Other than that, KFC is bomb diggity. I will be back!
Alysha C.
Tu valoración: 1 Phoenix, AZ
So let’s just start by saying if your going to eat at this specific KFC go through the drive thru because it is not worth goin inside. We walked in and the restraunt was very hot and had a wierd odor. No employees were to be found anywhere, my family and I were standing at the counter for about 6 mins before someone even said hello. We ordered 2 of the 5 $ fill up boxes and a KFC bowl. One box was suppose to have mash pats with no gravy, a buscuit, a drink and a cookie. We got pat wedges instead of mash pats and no cookie. The second box was exactly the same except with gravy. We got everything except a cookie. The bowl was great! But before we could even eat we had to ask an employee or a towel to clean the table because NO tables what so ever were Clean. The floors had trash everywhere and the condiment station was completely empty. After we were done eating I had to ask for a box and the employee that helped me was on her personal cell phone having a conversation while talking/helping me. All in all it wasn’t good service at all, messy, hot and not Recommended for dine in eating!
Keith C.
Tu valoración: 2 Phoenix, AZ
This place is pretty slow and they never have the crispy wings ready. If your in the mood to wait go here. If your hungry hit up Walmart not good but ready.
Frank V.
Tu valoración: 3 Phoenix, AZ
Ordered a 3 piece original meal. 2 thighs and a drumstick, with mashed potatoes and coleslaw and a few biscuits ordered an extra one. Came out hot and fresh. This is the 1st time I been to KFC in a while. Chicken a little on the small side. but still tasty none the less
Dave H.
Tu valoración: 1 Tolleson, AZ
My God! What has happened to you my beloved KFC? Why hast thou forsaken me?? The past two times I’ve been to this location I have experienced the same problem – They never have the types of chicken I order(extra crispy vs. orig. vs. grilled), I still have to wait 10 minutes while they make my order, then my chicken is soggy and luke warm. I don’t know what causes this to happen(I’m guessing incompetent management) but it will keep me from coming back. I hate when a restaurant self destructs because it can’t provide the most basic of what we expect. Hot, fresh, good food just like we like it. Get your act together KFC!(The slaw is still good, though)