Jimmy John’s

I wish there were less stars I could give. The person took my order but not my last name or telephone number. I stood in front of my office for 35 minutes so I wouldn’t miss the delivery. Came back inside my office and called jimmy johns. Oh, sorry, they said, we didn’t know how to get in touch with you and we don’t deliver to your address. This is less than one mile away.
Jimmy John’s sucks.

Finally so fed up I had to write a review. I have ordered for delivery from this location at least a dozen times. They have yet to get the order correct. Shame on me for continuing to come back. Today was the straw that broke the camel’s back. Three things that never happen when requested.1.) Cut the sandwich in half; 2.) put a lot of ice in the drink, 3,) put napkins in the bag. Really? How difficult can these three things be? Details folks, details. I will never visit this location again.

Holy smokes, I’ve never had such horrible service as I did today. I went in for lunch and waited a long time for one sandwich. The sandwich wasn’t correct and the woman gave me a hard time accompanied by a dirty look about getting it cut in half. I will not return to this location again…

Their delivery guys are GREAT… polite, friendly, young and on time. They deliver riding their bikes. Happy doing their best representing JJ.
My Italian Stallion, chips and Coke get’s the job done, in a pinch. Satisfied customer…

Manny the delivery boy was the best! I had never gotten jimmy johns but he made the experience good apon my lack of knowledge

I’ve ordered here twice and have been dissatisfied both times. The first time, I had hard bread. The second time, I asked for avocado on my sandwich, which you have to pay extra for, and I didn’t get it. When I called to complain the manager cussed on the phone and was very unprofessional with out she dealt things. Normally love Jimmy Johns, but will never be coming back to this location. Very disappointed.

This place is great if you like ordering food and then getting at least one part of your order wrong every single time! I wouldn’t bother coming to this location if it wasn’t so close.

CHECK YOUR BAG BEFORE LEAVING! I went there today and ordered two sandwiches one turkey and one veggie. two different prices and when i got home i had two turkey sandwiches! The also directed me to the pick up line for my receipt and they never gave it to me so when I called to complain about the order they want to tell me i have to have the receipt!!! THats the complaint hellooooooooo!

I’m always stoping by a Jimmy’s when I get the chance. I have only come here a handful of times with my boyfriend and each time I’ve been dissatisfied. Whether it’s poor service, or hard bread there’s nothing great about this location. Won’t be coming back.

Update: The morning crew definitely redeemed their store for me. Everything was perfect and came freaky fast. I really enjoy jimmy johns so I am happily writing this update! ¹²⁄₁₉
I’ve tried to hold back but no more. I work at the front desk of a condo 4 minutes from this location and not once has my order gone as freaky fast or as smoothly as it should have. From hard bread to waiting over an hour for my sandwich, I probably won’t ever order from this JJ’s again. I’ve tried to be patient. This store needs new employees and better management. Assistant managers have always been great but somewhere in between there needs to be a change. Even got a credit for getting the hard bread… just received my free sandwich, hard bread yet again. ¹¹⁄₁₆

This location is directly next to my condo complex and I only frequent it due to convenience and laziness. If you have time to go somewhere else, please heed my warning and do!!! Today was the 4^th time in a row of going there that my simple order was screwed up. A turkey sub hold the cucumbers add sprouts came out as a turkey sandwich without lettuce, tomatoes, sprouts or cheese; which I didn’t see until I unwrapped it at home. Basically it was just meat on a bun! Normally I just drive back to the drive thru and politely have them correct it, but today I was fed up and went inside. Sandwich was slammed on the counter and I asked the manager how difficult the job of preparing a sub with the order slip directly in front of you was. I let her know this was the 4 th time in a row of them screwing up my order. She rectified the situation and even reimbursed me for my sub which I didn’t ask for. My frustration level had finally peaked. After reading some of the other reviews, this seems to be an ongoing problem! Also, it took me 11 mins to get through the drive thru with only one car in front of me because two of the workers had their heads out the window flirting with the girl in the car in front of me after she had paid and received her food. No shame! This place needs a new staff and management that knows how to keep them in line and run a successful location.

Nice Job!
First time ordering Jimmy Johns and took advantage of the delivery service also! Timely service… ordered at 7:40 and the order was on the table at 7:53! More impressive the sandwich was amazing! Fresh ingredients on soft bread that was tasty! I had the BLT and although not fancy a Classic that was delicious! Thanks Jimmy! Well Done!
P. S. Bike delivery guy was super polite!

Don’t understand why they don’t deliver to St. Luke’s hospital!!! It’s right down the street??? Laziness!!!

Jimmy Johns is exaclty as they advertise. They make some good subs and always deliver quick. The only reason why I didn’t give 5 stars is because I wish their subs were bigger.

After working all day at a convention downtown, I was starving and in dire need of nourishment. It was after 9pm on a Sunday evening, and this was about the only place (that I know of) open in the area where I could get something veggie. I love that this location has a drive-​thru. The girl taking my order needed a lesson in manners, but when I got to the window, I had someone nicer assisting me. I got my sandwich and it was NOT what I had ordered. It was instead, a bland and dry imitation of what I wanted. *hard sigh* I don’t like wasting money but I was super hungry so I scarfed it down. I won’t go so far as to say I’d never return. However, if I ever find myself needing to revisit, I’ll definitely double-​check my order prior to leaving. Also, that drive-​thru is very narrow, especially when pulling away from the window. So watch out for the curbs on each side of your rims.

I love this location because it has a drive-​Thru! Order online and when I get there it is ready. Have not had any problems with customer service or food quality. I have picked up in the drive-​thru twice and was out of there in minutes. Perfect place to grab a quick lunch without having to park. Yay drive-​thru!

Maybe it was the after lunch rush but the entry doors were hazy from being wiped and tables weren’t cleaned. If you want S&P best bring your own.

I am old enough to know the benefits of a sure thing. In my earlier years I was okay with taking a chance more often but now, in my early thirties, I find that having a known quantity in life is very valuable. Jimmy John’s is that known quantity. If I am ever on the fence, not sure what I want, low on time, I can go to this place and KNOW that I am going to get a good sandwich, at a good price, and made very quickly. I really like knowing these things in life.
Thankfully JJ’s came through and took over this ex-​Quiznos location. I was never a fan of Quiznos and apparently the rest of the area seemed to agree because they obviously didn’t make it. The location is pretty easy to get to residing on the Northwest corner of a fairly busy intersection. It if off downtown a bit but that works out for me considering where I work. Lots of windows in the place makes for wonderful natural lighting in a standard Jimmy John’s décor. Inviting I would say.
The sandwiches are good. I have never had a bad sandwich here, just a bad combination, and that is my fault. I like to try different combinations and every once in a while I have to find out on my own I don’t like certain mixtures. If I ever come in for the previously mentioned «sure thing», I am going with the Italian Night Club. Salami, capicola, ham, provolone, and all the fixins with lettuce, tomato, onion, ma… You get the gist of it. Fresh ingredients with really good bread. Once you find your combo, I am certain you will be happy with the integrity of the individual ingredients.
Now, this place isn’t akin to the artisan offerings in the area. I get that. I know of several different places that serve very delicious food just around the corner. But they aren’t as fast or of the same value. I am talking about the consistency here. We once tried the BBQ place across the parking lot (20 paces) from this JJ’s and it wasn’t that good. I feel for a place that can’t cut it in such a good location but that is what business is all about I think. Consequently, they are no longer in that shop. There is a place called So We Meat Again down the road as well. It’s a great sandwich but the speed and price aren’t the same. I still go there, but not as often. I simply value things differently in different situations I suppose.

$ 5 sub, that was plain. I had to ask for mustard… Doesn’t that usually come in a sandwich? Also, it said on the menu, cucumbers… False advertising, much. Their bathroom was clean, and decorated funny, though.

I created my account finally just to make note that this location is one mile away from the hotel I’m staying at (downtown Phoenix across from u.s. Airways center and it’s «not in their delivery range». Between that and the other location that closes at 5:00 on friday and Saturday I’m not really sure how jimmy johns stays in business