Integratve Health Center

I had a lot of high hopes for the Integrative Medical Center, but overall, I was let down.
To be sure, there are some positives:
–Scott the acupuncturist was great! Definitely recommend.
–The nurses were generally friendly and warm, especially when I had bloodwork done.
–After my initial appointments, it seems that it was pretty easy to make appointments at times I wanted.
–Virtually no wait times! Yes, it comes at the premium of a few hundred dollars a year, but that also includes a handful of visits with the nutritionist and acupuncturist, as well as the classes they offer.
Cons:
I don’t feel the value was great. It was nice having no wait times, but for $ 600/​year, I thought the doctor would be better.
The doctor I saw was just okay. I was really excited about the integrative medicine concept, as I’ve had an on-​going medical issue and was hoping this approach would help. Unfortunately, the doctor didn’t seems like she listened to my complaints that well, and I feel like she gave me generic advice. I should note this doctor no longer works at the practice.
By far the biggest con (and I mean that in more ways than one) is their billing. My first «establish care» visit was billed as a «family planning.» The extent of our family planning talk was «do you take birth control?» However, they billed my insurance for family planning, and since they wouldn’t cover it, I got stuck with the bill. I was told that it was up to me to contact the doctor (who is no longer employed there) and get it straightened out. Admittedly, I put it off for two months, and when I called again to ask if they could take care of it since it was their mistake, I was told my account had been turned over to collections.
I asked to speak to a manager and was transferred to someone’s voicemail that promised to return my call within 24 hours. That was almost 4 weeks ago. In that time, I’ve left messages and have sat on hold and cannot get through to anyone.

Created by The University of Arizona and the famous integrative pioneer MD Andrew Weil, this medical office fuses traditional allopathic medical practices and philosophy with holistic medical practice and philosophy. Truly a gem and Looooong overdue!