Immediate Pools

We used Immediate Pools to completely redo our swimming pool and deck. This costly overhaul included 2 copper scuppers. The company did a good job and got everything done on time. However, after 3 months, the copper scuppers began oxidizing and turned blue. We tried cleaners, etc and nothing worked. We spoke with Tricia several times explaining the situation. She eventually called Metalworks, a place experienced with copper, who told her the scuppers will continue to do this because they were not sealed before installation. She said she would have Steve call us to discuss.
I eventually reached Steve, who quickly became angry, stating that he has never had this problem before; but then two minutes later said, «Well, yes of course copper is going to do this!» I replied that we wouldn’t have used copper had we known this would be a problem, so he instructed me to send photos and hung up. We sent the photos on two occasions, have left multiple messages and emails to discuss possible solutions, but it has been 3 months with no response.

I found Immediate Pools on another website and they had good reviews. I got an estimate from Immediate and from one other company. Immediate was slightly more, but their quote included better equipment and was very detailed. They did work with me a little on the price. The work I had done was as follows: Replace old plaster with mini pebble, replace tile with new tile, replace pool pump (replaced with variable speed pump), and replaced filter with a new cartridge filter. They were very prompt, and it only took about a week for them to complete the job. They always cleaned up the backyard daily and the pool looks fabulous. They were also super friendly. Highly recommended for anyone looking to have any kind of pool remodel!