GEICO Insurance Agent

In many ways, Geico has always reminded me of a cable company. They’ll lure you in by offering a really good rate. And then, every six months, they’ll jack up the price — without any reason for doing so other than reading off their standard «rates have recently went up in /​insert state here/​» script. It’s virtually identical to the experience you’ll get with any Internet Service Provider or cable company.
I own a 2009 Toyota Yaris — quite possibly, the cheapest and most lamest car that Toyota produces. I’ve been driving for almost eighteen years. I’ve never caused an accident — ever! I’ve been in the same house for seven years and have owned my car for just as long — which is basically worthless due to its age and 200K high mileage. The last time I was pulled over by the police (in a different state), the twin towers were still standing and cell phone screens were still black and white. Yet, every six months, without fail, my policy only goes in one direction:
UP! UP! UP!
Insuring a car with over 200K miles on it that’s practically worthless and used as nothing more than a putter car to get me from point A to point B is still essential. But cable companying the rates every six months just to squeeze every last dime out of a customer? That’s just flat-​out greed.
Customer service wise, I’ve never had a problem with Geico agents. I have their roadside assistance, which I’ve used maybe twice in the last nine years. Once to jump a battery and once to put on a donut tire. No problems whatsoever, which is why I will give them an extra star.
But this whole jacking up rates just for the sake of jacking up rates isn’t a very good way to acknowledge customer loyalty. My rates today compared to just a few years ago are quite disturbing, which makes me feel especially bad for people who have actually caused an accident. I don’t even want to imagine how badly they get dinged.
Not recommended!

They forget to offer glass coverage when you are purchasing your policy. Bad customer service. Go to State Farm!

Bad service and they cut corners. I took my car to whom they recommended only to find that a part was falling off my car and my car had to be returned 4 times for additional repairs.

We were looking for a new company. We completed forms online, but Sandy was so helpful in identifying additional savings. She also evaluated necessary insurance needs. We appreciate the fast response and completeness of the application. When we called with additional questions, others were eager to help. We appreciated the personal touch.

I signed up for Geico online and saved $ 120 month over another major insurance carrier for my car insurance. I wasn’t sure what kind of customer service I would get, but when I totaled my car in November 2013 I was amazed at how fast the claim was processed and how helpful and courteous the staff was. They even valued my car at more than the Blue Book value, so needless to say I was thrilled. Great company, great prices, great customer service!

The team at GEICO are very professional and knowledgable! Everyone is helpful and always are willing to go the extra mile to answer any questions and assist me in any way the can. I would recommend everyone to call and obtain a quote! Competitive prices and great customer service!