Fletcher’s Tire and Auto Service

When I went in to get a tire replaced, I asked if the tire pressure warning indicator light would need reset, and the tech told the man handling the front desk that it was related to tire speed and wild go out in a few miles. A few days (and 40 miles) later when it was still on, I called back and spoke with what sounded like a young man (not the usual counter guy), who said it had to be a low tire. I told him it wasn’t, and he said (somewhat exasperated) I’d just have to bring it back in. Not wanting to waste a trip and the time, I Googled it to see if there was any info on this. With the first results I learned that I just had to go into my car’s menu and recalibrate the TPS settings. Granted, these folks work on many makes and models, but they’re the professionals… and if they didn’t know they could’ve looked it up as easily as I did. Very glad I checked before going back in. And for the young man who took my phone call, don’t be so quick to sound «put out» and willing to waste my time for your oversight.

Brian waited for me after hours to pick up my car when I was late to pick it up. This is greatly appreciated l will definitely be coming back

Very professional and no «bs» on what needed to be done to the car.:. Just did what was necessary and were very friendly! Worked me into there busy schedule and got it done that day! Will go back for all my service needs!

I took my car in to have repairs. When I received my bill there was an amount on there for supplies which was for rags used for clean up. It totaled $ 28 and I was told the amount varied depending on how much your bill was. I feel that is ridiculous because they have to clean up anyway. Why am I having to pay for this when I already pay alot for labor.

What a joke the Carefree Hwy location is. Mngr time and time again turns away business. We live nearby and have tried at least 4 times over 4 years to take our cars there for something simply because of the convenience. NEVER AGAIN. Don’t waste your time like we have. Too many other well-​run options out there.

Steve and the guys at Fletcher’s are the BEST! They are honest, hardworking, and dependable. As a woman, I sometimes get nervous whenever I’ve had to get any work done on my car because I’m clueless when it comes to cars, and I never know if being given a run for my money. Not here! I completely trust them and know I will get excellent service every time.

I was able to schedule an appointment and they finished on time as they said they would. Upon my walking into the office the door bell rang and I was standing there for about 5 minutes as I heard the two in the back acknowledge that the sound indicated that someone walked in but neither came around to look. I stood there listening to them talk football until one of the techs from outside actually stopped what he was doing, opened the door and told them I was there.
Not the best first impression but I got what I needed.

Great service every time I stop by for anything from a flat tire to a full service great guys working at this location

I was in need of new tires for my suv. I checked Unilocal for tire company reviews and choose this store based upon excellent current reviews. I can now agree. Very courteous staff and service. I feel that they are also very honest.

The customer service was excellent and very personable. They gave me a great deal on two new tires and I was in and out of the shop in no time. Highly recommended.

Got a coupon for a $ 12.95 Oil Change, full service synthetic blend. Sounds great right? I called and made an appointment, told them my info, car, and referenced the great offer on oil change. I show up two days later for my appointment and they tell me, «oh you need the full synthetic oil change and thats $ 49.95».
I’ve been here before so maybe this was a one-​off situation, but I’ve had my vehicle serviced at a dealer for no more than $ 22.00 ever. I wish they had told me this when I made the appointment instead of taking off work to get this done. To be told I require a full-​synthetic and it will be $ 40 more than what I booked in for once I was there in-​person leaves me feeling bamboozled.
Probably won’t be back.

I rarely feel like I’ve been treated fairly and honestly from this shop. We have made several purchases and been there several times for service out of convenience. We just had a vehicle serviced and knowing we are on a budget, we believe they added a diagnostic charge originally stating there would be none, also adding a cleaning of intake we feel was not necessary to repair the problem the vehicle was originally brought in for. They decided to deduct 25.00 of a very large repair bill to satisfy me .
Twice I have questioned «tire rotation». And have heard «you didn’t request it » ?? Even though it was part of the service coupon we paid for, or we hear, oh we just forgot to put it on the work order, but it’s been done !
Oh and don’t bother with Groupons. Total waste of your hard earned money !!!

I love these guys. I have brought all my cars here for all services, including my new
Lexus. Fast, courteous service. Thanks Fletchers!!!

Always feel comfortable here, never feel like I’m getting ripped off. Everyone is very courteous.
Everything usually takes a few hours, so plan on someone dropping your car off with you. But they are busy because they are good and lots of people come here!

I had to make an appointment but they were able to get me in quickly. The service was professional and efficient. They didn’t try to sell me on anything and even saved me money. I’m impressed!

Good guys reliable work. In all the years I’ve been going there I’ve never had an argument with any of their staff. If there was ever an issue, it was quickly resolved that’s why I still go there to this day.

Got me in and out in 30 minutes for and oil change and air filter change, the place is always clean and the staff friendly, no high pressure tactics here

Always great service on my vehicle. Love this location. My car is always well taken care of here.

I can’t believe the rudeness of Steve the manager to a customer when this guy walked in for a oil change without an appointment. The guy didn’t know how to react and just left… plus steve came to me and then changed what he told me the price of my oil change would be. Steve was price matching Walmart for the full synthetic and then changed his mind… I told him no and left… fletchers just lost all of my business on my car, my wifes and my kids. I just want you to know that I ended up taking my wifes Kia optima to discount and got 4 new falcon tires on there as well as my kids 2006 Mazda 3… little did Steve know or care that I wasn’t just a oil change only customer.

We have been taking our vehicles here for years for oil changes and purchase at least 3 sets of tires for our cars. They provide great service and Steve the manager is top notch! I would return again for service and tires. Also watch for the coupons, we saved $$$$ too.