FedEx Ship Center

Man, I still cannot find FEDEX Ground so I can rightfully review them again. So once again, I have chosen to write this review on a Fedex Ship Center, even tho’ my review is for Fedex Ground. I hate to buy from online retailers who ship via Fedex Ground — Fedex Ground screws up 80+% of the time. I cannot believe that this happens nationwide, but maybe Fedex Ground here is Phoenix just sucks! Fedex Ground uses subcontractors — even if the truck is logo’ed Fedex Ground they are all subcontractors. And they suck! I had two items ship on ¹¹⁄₁₇. I checked shipping progress four times — ¹¹⁄₁₇ at nite; ¹¹⁄₁₈ in the morning; ¹¹⁄₁₈ at nite, and ¹¹⁄₁₉ in the morning. Each time it showed a different delivered time. Each time I checked, the delivered date as 11/​19/​, 11/​20, Pending, and ¹¹⁄₂₀. So I leave to run errands yesterday morning and lo and behold the shipment delivery is attempted and taken back due to nobody being home. WTF does this happen 80+% of the time. Are these guys morons?

My wife and I have had 3 packages ordered in the last week, and ALL 3 packages from Fed Ex were not delivered on time. The first package was labled «undeliverable» due to «customer not home. Notice left» We were home all day and our door was open (we have a screen door.) No one ever showed up and there certainly was no notice. They delivered it the next day.
The second package was the same thing, so I called the Fed Ex location and had a heated discussion with them. We live in a 2 block apartment complex and told them if the driver has THAT hard of a time finding our apartment to park at the office and ask where our apartment is.
The third package was never even attempted to be delivered as far as I can see on the tracking information, it was friggin’ delivered to the post office to let them deliver it.
Fed ex is a joke.
In the same week, we had shipments from UPS, BOTH came on the expected delivery day with NO issues whatsoever. If UPS can do it, why can’t Fed Ex? WTF?

I’ve had customer ship me packages addressed to 10-​P. FedEx figured it out… yes TEMPE.
Give them a break, you mess up the address and they can only do so much. For meFedEx has always delivered. I use frequently and highly trust. I can spot the amateurs who are trying to ship. Yes, the clerk does need the correct address, someone does have to read your handwriting. For the pros, we can use on-​line and print out forms. I normally try to drop off in the early morning or early afternoon. They close at 6 and the lines are long. They have a plane on the runway at 7, so if you are procrastinator and think you can get in at 6:15, you are out of luck. I don’t want you to delay my package, so get your act together. Also, save some money and pack it yourself. Don’t think UPS is any better, both FedEx and UPS use high speed belts, so get bubble wrap and pack it good.
I noticed the last review was ¹²⁄₂₁. You think it was busy at Christmas?

TERRIBLE. THIS WAS THE WORST SHIPPING EXPERIENCE I’VE EVER HAD IN MY LIFE. i had an extremely important package & paid for it to be over nighted. They sent it to Glendale California INSTEAD of Glendale Arizona. Over nighted it from CA to AZ AGAIN — ON A SATURDAY @ MY WORK. WOULDNT CHANGE THE SHIPPING ADDRESS TO MY HOUSE FOR ME SO I WOULDNT HAVE TO SIT AT WORK ON A SATURDAY & THEY NEVER EVEN SHOWED UP! it’s 5:56pm on saturday night & i just got off the phone with FedEx where I was finally informed I would rec’v this IMPORTANT package on MONDAY. Thanks FedEx. Will Definitely being using UPS for all our future daily business shipping needs.

Bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad customer service.
Would not fix a problem that should have been caught by any competent Fedex worker.
If I have to use Fedex ever again I will go to another drop off location.
Thanks to this shipping location for letting me post my first one star review.
Don’t want to waste any more of my time typing any more about them.
Did I mention the customer service was bad?