Enterprise Rent-A-Car

Piss poor business. Got a good car for a good price, but the scheduled return was on the weekend and they neglected to mention that they weren’t open. The solution? Drive across the city to the other location. Customer service sucks.

Lindsay and Greg were very helpful upon picking up the car and Robert and Nick were great upon the return.

(written by susan) This is a one-​man office and the young man could use some help. We arrived late due to a delayed flight and our car had just been recalled so we were driven 1.2 hour away to another location for another car. We were tired and this was not in the plan but at least we were upgraded without cost and guided back to Cave Creek. It was the best solution to a problem that could not have been anticipated. It is a lot cheaper to rent away from the airport if you have a family member or friend who can get you to/​from the airport to Cave Creek (and we did, bless ‘em). We would rent with them again.

I had to rent 2 weeks ago. I shopped around and found that this location was half the price of all the other major rental places. In addition, their insurance was 25% less expensive than the next closest competitor. It’s always cheaper to rent at a location that is not near the airport. Enterprise will pick you up wherever you are and bring you to their location to sign for your rental.
I’m walking distance from this location, but it was very hot (over 100°F) so I had them drive the 5 blocks to pick me up. I was assigned a new Nissan with tons of extra convenience electronics. I didn’t pay extra for nav, but I had bluetooth for my phone, a back up cam, keyless ignition and lots of other toys. It made the rental very enjoyable.
I was ready to return the car 2 days ahead of time, and I was in Tempe at the time. I was able to leave the car there. There were no extra charges to do so, and it was very convenient. The name of the game with enterprise is to be as easy and convenient as possible.

I’m in walking distance from this location and it is always well stocked with available, clean cars… unless there is a MAJOR event in town. I remember when it was north of Fry’s on Cave Creek. Love it
Charles G

I rent cars fairly regularly for business and personal use, and I love the friendliness of the Sunnyslope location. Everyone from the drivers to the front desk are extremely courteous and professional every time I’m here.

Unfortunately I was in a fender bender and needed a car for a couple days. This enterprise location was conveniently located near Earl Schieb’s shop. I called and within 10 minutes a very polite and professional person came to pick me up. Upon arrival I was greeted by Ricky who is the branch manager, he was courteous and understanding of my situation. In about 15 minutes I was in a Mazda 3 driving home. I would strongly recommend this location and would rent from them again.

Called to schedule a rental and was told one was available. Was called 30 minutes later to be told there was nothing available. When I called the next closest location they told me they couldn’t pick me up because there was a closer location. I got the run around from both of these locations. Went back to my usual location. Although farther away, they are much more dependable.

I have a successful business relationship with this off airport location.
Things to remember when renting in Phoenix. It is more expensive to rent a car from the airport. This company will come and pick you up where ever you are.
I received a rock chip in the windshield and took the car back immediately driving careful to not worsen the crack. They fixed it free.
Their cars are newer and fun to drive. I never had a complaint and there were times I got the 9.99 Herman Cain weekend rate special. j/​k. But there really is a $ 9.99 special
When I need a rental in Phoenix or any other city this is the place I go.