Discover Card

Amanda was a life saver. Sure you dont expect to really get help (or at least I dont) BUT Amanda totally came through for me today! Heres m scenario: I buy pedigree healthy digestion for my 3 dogs… it comes in a can. recently all my supermarkets have pulled my particular brand. I decided to buy it online as it is STILL available with online purchasing… I used a company a month ago (i have 3 small dogs and it took me a month to use all 12 cans) BUT my mistake was going to AMAZON (worst company ever) because they had the dog food at a cheaper price, and guess what the order NEVER SHIPPED they had a hold on my discover card for paying them as the order was still being processed and not being shipped (i guess thats how amazon does business… shady in my opinion). I called amazon and after about 15 min of going back and forth with someone named martin the order was finally cancelled and I called Discover (ive been with them since 2008. never late once on a payment and always pay ahead of my billing date) to let them know they finally cancelled the order and to make sure i was not charged for a product i never received. NO i will never use amazon again… sorry I can spend my money on website that actually ship products that i order… and I will continue to have faith in Discover as Amanda was super helpful, kind, patient and assured me everything was taken care of on my end… I sincerely hop
imporoves their shipping process and is better to their other customers because i will not be using them ever again!
Thanks Amanda and Discover for looking out for me and my account and making sure amazon didnt try and pull a fast one thinking they can just charge me for items i never received.
Thanks again Amanda and Discover card

I work here. One of the best jobs I’ve held.