DCS Pool Barriers

Sloppy work, no attention to detail. Had them recommended by our pool company fora new fence to meet code. Caps left off of poles, sharp metal from old fence left protruding, gate not properly put in. Pieces of old fence and concrete left all over the yard. They fixed that because we would not pay them remainder until they did. But when we saw that an entire panel was sloppy, bent and not sturdy, they refused to fix it in a nasty email. Said that they told us that was how it would be. No pride in workmanship. We are going to have another fence company fix their shoddy work.

Our experience with DCS was not good at all. The representative showed up on time and seemed knowledgable with the measuring and the quote. We waited 3 weeks for the install. The installers showed up on time but did a terrible job. Half the fence that was anchored into the patio concrete was fine as well as the attachment to the brick wall. The other half that went across a grassy area and then anchored to the house was a disaster. The poles in the grass were only set in 3 inches of concrete. The anchor pole was attached to the house using only a moly bolt shoved in through a hole they made in the stucco. The next day we had a wind storm that ripped the moly bolt out of the house ripping a huge hole in the wall. All of the poles set in the grass were ripped up as well. After complaining to DCS, they sent out two new guys to repair the fence and anchor it correctly with a foot of concrete and anchoring the pole to a house stud. They then had to repair the giant hole that was ripped in the stucco. The positive thing was that DCS responded quickly to the problem, but why didn’t they just have it installed correctly the first time? Now we are dealing with a hairline crack that is running from the anchored hole down the entire length of the wall. I’m not sure what we are going to do about this new issue, but are tired of dealing with this company.

Thank you so much for your generous donation to the Sunrise Mountain High School basketball program. The storage cage that is used for storing basketball equipment is not only good looking but strong and secure. Again, Mustang Nation and Booster Club thanks you greatly.

I purchased a new gate for my home, as well as a steel security door for our back patio and I couldn’t be happier with the purchase. The estimated timeframe that was provided was spot on and the installers showed up on time and were exceptionally nice and accommodating. The installation of the side gate went as expected but the installers ran into some issues with the installation of the security door based on some flaws of the house. They worked tirelessly through those issues and spent the day making sure that the installation was finished as expected and that I was satisfied with the installation. These guys are fantastic and the security door and gate came out better then I had expected. A+

Todd showed up at our home as requested and submitted an estimate on the spot. We discussed options and signed the contract that day. Our pool company was suppose to contact him when we were ready for the fence, but there was a mixup and when he called to say he was coming we had to get him to change the install date so we could get our landscape company in to install a new irrigation system and some of the hardscape before the fence was installed. We didn’t want to make it harder for our landscape people and we wanted the fence crew to know where the irrigation lines were so they would not damage it. Todd willing changed the scheduled install date and everything worked out fine. The install crew was on time day of install and both of the men were great to work with. Art and Cisco were complete gentlemen, verty professional and friendly. We are impressed and very happy with our fence. We definitely recommend Todd, Art and Cisco — great people to work with!

if there was a way to give zero stars I would… if you are looking for a removable pool fence DO NOT CALL DCS. Here is my story. I called to have an appointment set up which was for a Monday, they confirmed my appointment. I waited at home all day, no one ever showed up. At the end of the day when I called I was told they made an error and he would be there on Wednesday. I explained I needed a fence installed on a certain date for a party. I was assured that was no issue. On Wednesday he came out to give me a price. Once I paid my deposit I was told «sorry, we cant make the date we promised» very nice considering I told the person on the phone and Todd (who came to my house) I had a deadline. They managed to move me to the appointment that I was promised to which I was thrilled BUT surprise… when the installers came out they said they couldn’t finish the job on time. I called to speak to Todd (who was on vacation and couldn’t talk to me) when he finally called back he said he should have realized cement was needed. SURPRISE… when you put a post in dirt you need cement. Needless to say they did not meet the deadline for the party and my pool did not have a fence with children over. I feel all they did was take my money knowing they couldn’t make the deadline. At this point I have no need for the fence that I just paid them $ 2,000 for. On top of that I just looked at the fence and with it only being used for a few hours when they installed it is already falling apart.
IF YOU ARE THINKING OF BUYING A FENCE FROM THEM PLEASE RECONSIDER!!!

These guys did a great job installing my pool fence. It turned out better than I imagined. And, they quoted me a better price than the other companies that I talked to. They were also the most professional. I highly recommend DCS.

My home had a side gate that was the boring standard square gate with wood slats that everyone seems to have in Scottsdale. After deciding that some new gates would be a benefit to the appearance of my house I contacted several companies. Nothing really stood out with any of them, and I selected DCS for the job because I liked the approach. Since I make no claim to have a «design» gene, I left it up to DCS to create whatever gate style they wanted to best suit my home.
The gate was installed a while later after being made and I was very happy with how it looked the minute I drove home from work.
I’d do business with them again no problem.

Requested 4 times online to receive an estimate. No response.

Issues were resolved after filing formal complaints with the BBB and ROC.

If getting the work done is as difficult as getting an estimate, I wouldn’t let the company do work for me. I had called and set an appointment time, which is like an appoint with the cable company (2−5pm). I needed it to be later in the afternoon so my husband could be home to discuss our ideas and the different fencing.
The day of the appointment, the service man called at 1130 saying he was done with his other jobs early and could he come over early. When I told him no and explained why, he said he would call the office to see if they could send someone else out. 2 o’clock rolls around and no call to say whether or not they would be sending someone out. So I called the office. I was told that they would be unable to send anyone else out today and didn’t have any other late afternoon or saturday appointments this week or next. So what good did it do me to set the original appointment and why do I have to call them to find out that no one would be coming out on the day that THEY said they would?
I’m sure their work is fine and may even be great, but I am certainly not impressed with this first impression of the company. Good luck!