David’s Bridal

Shauna was a great help, I had gone to many bridal stores and was not treated as well as I was when working with Shauna. She was supportive, honest and very comforting. She helped me find my dress at the most affordable price. Her personality and happy attitude made my wedding dress shopping unforgettable.

My girlfriend is getting married and we went here for her bridal dress and our bridesmaids dresses. #1: We walked in and they only had an appointment for the bridesmaids and not for the bride, luckily they could fit her in right after the bridesmaids appointment… #2: It was just OK in the help we were getting by Kaci. She was in and out with us, taking her sweet time, and just seemed very unorganized. But the most important thing was the bride! When it came to her fitting, at first Kaci was helpful picking out and bringing dresses to her, although this to was a 10 – 15 minute wait or so. The bride is open minded at the moment to what kind of dress she wanted, fit and flare, ball gown, A line, ect… Mind you, this is the FIRST time she is looking and trying on dresses. #3: She had tried on only about 4 – 6 different dresses before Kaci got irritated, impatient and rude. Kaci was practically FORCING the bride right then and there to make a decision as to what kind dress she wanted. I mean we are spending thousands of dollars here for a bridal consultant to act like this toward us?! (Maybe she wasn’t up to par on her commission paycheck.) The bride had to repeat her self numerous times that she was unsure and open minded. (I’m sure this is NOT the first time they had to deal with a bride who was unsure of what they wanted) Finally, Kaci just shrugged her shoulders and said «I cant. I just cant.» and walked away to never return with an apology of her actions. (If she can’t handle an indecisive bride, I couldn’t imagine how she would have handled a bridezilla.)
The family/​friends who were there were appalled by this girls unprofessional demeanor.
About 15 minutes later, the manager, Katie, came and helped us. #4: We told her our thoughts about Kaci and she tried to justify her actions. WRONG. She should have just apologized to us and for Kaci’s actions and that’s it. Katie was helpful though and patient as any bridal consultant should be. The only reason we would come back here is because we think the bride found the dress, if she didn’t, we definitely would never come back here.

Great experience all around! I called to see if they had some bridesmaid dresses for me to try on in my size (I don’t fit into the typical 6 – 12 sample sizes most places have) and Zoe was fantastic! She checked the dresses to see if they had a few I was looking for in my size and then helped me book an appointment for later that night! She was so sweet! Then when I got there I meet Dee who helped me try on the dresses and she was fabulous! Made me feel comfortable, helped me decide what dress was right for me and just all around amazing service! Dee was awesome! Definitely recommend this store for not only the service but the great selection of dresses in a large variety of sizes, great job!

I tried on my first and final wedding dresses today! KACI was my stylist and she couldn’t have been more perfect for me. I only had two try on two dresses before I made my decision. I had the best experience here today with her than I ever could have dreamed. It was like she was psychic when it came to picking out my headpiece, sash, and shoes– she knew my exact taste. She made this process so incredibly easy that my mom and I were in and out in just roughly 45 minutes!!! Kaci was so, so, so sweet, thoughtful, complimentary, and KIND that I was brought to tears on my car ride home when I thought about what a fantastic experience I had with her being my stylist. She even helped me figure out how I would do my hair and was so touched when I found my wedding dress that she teared up! Awwww! I will remember this day for the rest of my life… VERY impressed with David’s Bridal and Casey and totally happy with my selections. I love my beautiful Vera Wang gown and new friend! :)

I had mixed experiences shopping here. The consultant who helped me tonight (Dee) told me I could only try a limited number of dresses (up to 4 – 5) since they were closing in an hour. I felt rushed, she wasn’t really helpful (didn’t tie down the corset all the way on one of the dresses to show me the final look), and she checked her watch several times. When I asked to try on other dresses she seemed reluctant and the store manager told me I only had time for one more (it was still half an hour until closing). I almost wanted to bolt out of the store. A few nights ago, I had come with some friends and Shauna was my consultant. She was awesome. Both she and Erica kept giving me suggestions and didn’t make me feel rushed at all. I mean, this is going to be my wedding dress that I’m buying and I want to be 110% certain before purchasing. Shauna and Erica helped me past their closing time and they even showed me different sashes and veils to go with the different dresses. I’m not sure if I’ll come back to this store after my experience tonight, but if I do I will certainly ask for Shauna.

Don’t waste your time, drive to fashion square it’s 100 times nicer and the employees are much friendlier.

The girls on the sales floor are awesome! Very friendly and helpful. I would give this location 5 stars if it weren’t for my experience with the women in alterations.
DO NOT USE THEIR ALTERATIONS DEPARTMENT!!! Those women are extremely extremely rude, accusing, and all around unpleasant.

What an amazing experience, and David’s Bridal completely saved my wedding.
I had bought a gown elsewhere from an independent salon, and when I picked up the dress, the seamstress had butchered my gown to the point it was unwearable. As I was to be out of town for a full month before my wedding, I had two days to find a new dress, so, off to David’s Bridal, with Mom in tow, I went.
We arrived WITHOUT an appointment, and were still seen immediately. I explained my nightmare, and the manager (Katie?) and sales girl (Jeneca) could not have been more sweet and sympathetic. Jeneca immediately went to work to help me find a gown.
I figured I would have to buy something off the rack, but after I selected a gown, the manager looked around for it, found a brand new one for me, put a rush on shipping, and had it to the store so I could make a fitting appointment before I left town. Spectacular!
I returned home days before my wedding, and went for my final fitting appointment. The dress was nearly perfect, and the last adjustment needed was made by Ella within an hour while I waited!
Diana, the head seamstress, did a fantastic and perfect job with the alterations, along with Ella, who was simply delightful.
I so appreciate the entire staff at David’s Bridal PV, and will forever be indebted to their incredible team.

My daughter and I came in looking for dress shoes that they had advertised and they were rude and didn’t even have them! Had better luck at focus and they were NICE and same shoes for 45.00! When my daughter gets married we won’t come here!

I got the best help here at this Davids Bridal! I had previously went to the Scottsdale location and made an appointment but none of the ladies did not help me at all, and I was completely ignored and was very irritated. So I just decided to go straight to this location to find my dress, without an appointment. As soon as I walked into the store, a very wonderful lady helped me, I believe her name is Hannah. Loved her service and how friendly she is! She completely turned my shopping experience around. I ordered a dress from her and will be returning to get it altered when it arrives. :)

Going into buying a dress I felt stressed and frustrated that I wouldn’t be able to find the right dress for me. That was not the case when I went to David’s Bridal. The bridal consultant, Randi (make sure you ask for her) was great! Not only was she knowledgeable about all the dresses and shades of white she was a master diplomat as she helped me steer through various opinions. I had such a great experience my bridesmaids and I even came back later to get their dresses from this store. Naturally we asked for Randi. Randi stayed after her shift to make sure all my girls were happy with our options and they were!

The folks at David’s Bridal were excellent. Randi was so helpful with talking us through styles, colors, compatibility, sizes and prices. When our bridesmaids dresses popped up on the David’s Bridal website for cheaper, she honored the lower price. Would definitely come back here for other dresses.

I came in this evening to find a bridesmaids dress that I need to have in the next two months. I worked with Cheryl (assistant manager) and she was amazingly helpful. The dress I needed would not come in until a day before the wedding, so she called around it to nearby stores to try to find it for me in stock. She found the dress I needed at a nearby store and had them hold it for me for the next 48 hours. She was wonderful and how to make a stressful experience much much easier for me. I will definitely be recommending her specifically and the store in the future!

So, if you are a bride and you are bringing your entourage with you to look at dresses I highly reccommend you come prepared. Go to Davids Bridal online and write down each style that you want to try on, or you will likely miss it in the store. For the styles you like — when online select the color and size to ensure its in stock. I really wish I had done this. I only wrote down one that I really liked. I learned that they only have it 10 sizes too big, and so I had no backup dresses to try on other than what was on the rack. I felt like the girl who helped me was extremely helpful. I was quite dissapointed that the styles I seemed to really like all seemed to be out of stock. I left empty handed, and I’m still searching for my dress.

Best experience ever. Jennica was my stylist and she was so adamant about finding the perfect dress for me and was able to nail it on the first dress she chose, even though I was not completely sure on the style I wanted. Honestly, I wish I could do it all over again. She was so sweet, helpful, and a lot of fun! I would recommend her and this David’s Bridal to anyone.

I bought my dress at the Davids Bridal in Tucson but came to this location to get it altered. They were all very kind during my fitting. When I returned to get my final fitting, my dress had been cut way too short! You could see my ankles. And then when I pointed it out the seamstress kept arguing with me. She told me I had used the wrong slip (which the manager later assured me I hadn’t) and telling me that was how it was supposed to be. Finally the manager came back to rectify the issue and ordered me a new dress. But while getting the new dress bustled the seamstress decided to do a more complicated bustle without consulting me, resulting in me having to spend more money. It was only five days before my wedding so I bit my tongue but oh my goodness what a terrible experience.

This David’s Bridal location is the first place I went when shopping for a wedding dress. It was a disappointing experience.
I had an appointment but had to wait 35 minutes for my consultant as she was helping a walk-​in customer. I thought appointments took priority over walk-​ins?!
I also wasn’t impressed by the dresses. There was one that was so-​so, though it didn’t fit quite right. I asked if it could be altered, and was told no, but that I should buy it anyways. Ummmm, no.
Then there’s the daily email spam from giving them my contact info when I arrived…
All in all, I had much better experiences at other bridal shops.

I just wanted to thank everyone at David’s bridal on Tatum for all their amazing help in finding the not only most perfect wedding dress but making it fit me like a glove! I would like to thank Lindsay for helping me find the tea length dotted organza wedding gown! Gorgeous and the adorable birdcage & beautiful Vera wang flower sash! All put together I looked amazing all because of your help. I was married on October 24^th at the Wrigley mansion.
I would also like to thank manager Jillian for all your support. And huge thanks to the alterations department! It was Miz & Edna who transformed that dress after 2 maybe 3 fittings to make it fit like a glove!
I will highly recommend your David’s bridal to everyone. I couldn’t have done it without all of your wonderful help, smiles, laughs & expertise!
Happy 2015 take care Susan Sieveking

I feel bad — before I came over, I checked Unilocal and I saw this place was rated 2.5 stars so yes, my expectations and standards were low. really low.
When I walked in, the ladies in front were super nice. I told them I was not ready to buy anything but just wanting to try on dresses to see which types would look flattering for me on the big day (yes, i’m engaged! I am not trying to marry myself!)
They sent me to Jennica and she was so friendly and had me try on a few dresses. I think I found the dress and so she gave me her card with the sku/​id #. There were no aggressive tactics to «say yes to the dress».
What was pretty uncomfortable was trying on dresses. Holy Hell… Here are my tips: If you plan on trying on dresses, wear a strapless bra and maybe some leggings. That way you don’t feel too exposed when a lady you don’t even know is practically buttoning up this bra corset, having you put up your arms (totally vulnerable) and sliding a dress on you. Totally awkward and uncomfortable!
Other than that, they all wished me well and told me to start looking for a dress well in advance of the wedding!
Update: the manager responded to my review which I thought was sweet so I wrote her back and asked a question. No response. Hmmm, I just gave you guys four stars and now I get ignored? Take it down to three… Even though I got ignored, I decided to get my dress at another David’s Bridal and let’s just say follow up customer service wasn’t their strongest suit here either, but I still gave them my business and probably still will since I need to get a bridesmaid dress.

David’s Bridal was the hero in my wedding story! They saved me TWICE.
First, the bridesmaid dresses my girls ordered off-​line were hideous and unwearable. The ladies at David’s Bridal patiently found me every dress in the color I wanted (a discontinued shade of peacock blue) available in the sizes I needed — they searched their entire stock — every warehouse in the country! We found dresses that were super affordable and could be shipped in time. My girls looked AH.MAZE.ING.
Next, after a serious let down with my boutique wedding dress alterations and overall experience, I came to them again — teary and broken-​hearted with almost NO money to pay for a second wedding dress ONE WEEK before my wedding. Again, the ladies took me under their wings, found me every dress in my size (thankfully I fit perfectly into an 8 and wouldn’t need it taken in cause there was no time for that) within my price range, and supported me through the process. I found THE DRESS, and when I cried, they cried. The seamstress swept me into the fitting rooms, pinned the length and bustle, and all for such a reasonable price that it was super clear I’d been totally overcharged by The Disaster Dress I already owned. My dress was rushed through alterations and ready to pick up days later. It was perfect and my day was saved!
Throughout it all — the ladies at David’s Bridal were caring, helpful, and supportive. They never once judged me for the mistakes I’d made not coming to them first and they were realistic with me; their goal always to find dresses I could have and not let me get hung up on things I couldn’t (due to price and time). I owe them so much! They honestly saved the wedding!!!
I have no idea how they could possibly have such bad reviews on Unilocal, though I’ll admit that their overall reputation is what kept me from starting here in the first place. But I cannot say enough good things about the ladies at this location and my overall experience.