Data Doctors

they kept telling me longer and longer until my computer was done. put in a new hard drive and were supposed to put all the old data on it. most of the data is not on it. this is what i paid $ 300 + for. if i wanted to simply put in a new hard drive i would’ve done it myself. dont take your computer here. i did because i figured it would be quicker than dealing with myself… instead they kept my computer for almost a week, didnt do what they said they would, and charged me for it anyways.

Kudos to Stephen and Devon for optimizing my PC and solving the mystery of the Outlook error messages. These guys went the extra mile to figure out why Outlook and Cox didn’t synch. Would recommend and use them again. Price wasn’t bad either!

My hard drive was failing on my 10-​year old PowerMac G5 tower. Data Doctors was able to salvage almost all of my music and photos onto an external hard drive. Thanks, guys!

Store has changed. Do NOT take your computer there. I have used this store for all of my computer needs for past 4 years, they were always great, until now. Two weeks ago I brought my desktop in to add a video card so I can hook up a second monitor. I was told two business days (which was the case in the past). On day three, I call to check in. I was told that they «haven’t gotten to video card yet» but I had all of these viruses (I seriously question this now). I agreed to have them clean it out. I was told one more day. Two days later, still have not heard back. I call them and they tell me «they have to order my video card». Nearly TWO WEEKS later, I call them back. I am told that they cannot find a compatible video card with my 2014 Dell desktop!!! So it took them two weeks to tell me they couldn’t do what I brought in computer for (but still managed to scam me out of $ 250 for a virus cleanup and then denied my ability to use a coupon). I called Dell to discuss adding a video card. Then, Geek Squad. Geek Squad has the video card and is installing it as we speak. Within two days may I add. These people at this store are incompetent, lack professionalism and completely ripped me off. I am so saddened by this. They really used to be great :(

I’ve been to other Data Doctors over the years, and I have to say they’ve hit a range of 2 – 3 stars. But I’ve been working with James at this store for the last week, and he’s excellent. They upgraded the RAM on one of my laptops in a very timely fashion. Then on a second laptop they upgraded the hard drive to twice its original size and managed to do so in a way that the new hard drive exactly mirrored the old ones, installed programs and all. The price was reasonable and James really knows what he’s doing. Even though they’re not the closest Data Doctors to where I am, I’ll definitely go to this store for my computer work.

My hard drive was going out on my PC so under Abu J’s advice, I took it in to Data Doctor’s. They’re repairing it as we speak and I found them to be professional, efficient and knowledgeable. Their prices are just OK, but with a PC I need to get back up and running, that wasn’t a deal breaker.