Cobra Rooter & Plumbing Service

I found Cobra Rooter Plumbing through Angie’s List. I paid for a deal in advance, kind of like a Groupon, via Angie’s list. I was very happy to connect with Jerry the owner. To keep this short, he came out on a Saturday with in 2 hours notice, to do a electric power snake of my very blocked up pipes. My bathroom sink kept overflowing when the folks upstairs turned on their water. My floor was getting flooded. He was amazing, worked very hard, and checked everything was working great. Cleaned up all with a smile. He did not charge a penny more. I got a great service, for only 90 dollars. I would highly recommend this company. This company is honest, affordable, and reliable to do a great job. I am one very happy customer.

I left Jerry a message in the middle of the night and he called back/​came out first thing Sunday morning to look at a leaking toilet. Fixed the issue quickly and was upfront about what it would cost. He also took a look at my other bathroom to make sure the same problem wouldn’t arise there. Thanks!

I’ve used them before with ok results but this past one sucks. They had been out twice in 2 wks. the original problem still wasn’t fixed. When I got home last night I spent an hour cleaning up leftover backup residue. I also spent an hour cleaning up the at least one quart of water still standing under the sink (probably causing mold). Then I went to use the kitchen sink & ran disposal & low & behold the water again came up in the bathroom sink (1 sink in each bath — not both sinks). I called again & the man who answered said I would pay double time if they came out last night. I said I not only wasn’t paying double, I wasn’t paying anything. He said he would talk to the manager in the morning. I said I would just call the BBB. 20 min later I got a call from the plumber & he said he would be back.
He came back & it appeared he finally cleared the problem between the kitchen & the baths. BUT when I went to use my bathroom toilet I stepped in standing water. I used 2 toilet paper rolls to soak up water. And now I hear water under my Pergo flooring. Not Good.

We’ve used this company multiple times and always have great results. We had a major leak, they came promptly and didn’t charge me and arm and a leg.

I have used this plumbing company twice now. Each time, the serviceman was prompt and courteous, getting to the problem at hand and explaining everything to me that he was fixing. He showed me how to clean the line so that I did not need to make calls in the future. He also checked but did not fix/​overcharge for things that really did not need to be done when correcting things on an inspection report pre-​house sale. Prices were more than reasonable. I will not use another company!

The good news and bad news of not needing a lot of home maintenance (though it will start to pick up, I’m sure) is that when something is needed the tedious process of checking out services begins. My wife and I are so fortunate to have been introduced to Jerry at Cobra. Yesterday, I made the call and he was so responsive and dependable. He came to our house in the time frame that was promised (already a stellar move) and performed the work that was needed. He is thorough, makes great suggestions (not trying to upsell) and then follows up with a proper inspection of all related operations. For those who already know about this contractor, this is not news. For those who are praying that «Fix-​It» will provide good people (and I have been one of those), I would encourage you to check out Jerry at Cobra! Dr, B