Cactus Import Auto Service

The Cactus Import team is a class act. They treat their customers with respect and most importantly fairly. No more dealership price gauging and selling services you don’t need. We have been using them for several years with different models of cars and they have been able to service. Highly recommend using CI for your auto servicing needs.

I live in Gilbert and I’ve been driving 30+ miles each way, to Hao’s shop for over 14 years. Great work at an affordable price, honest and all around great bunch of guys, an auto shop with integrity, in an industry that is notorious for screwing people over to boost profits. A shop and group of people like this is a very rare find.
My first car was a 1996 Honda civic, the a/​c stopped working so I took it to a local shop (Hontech in Chandler) they did a lengthy diagnostic test, then they came to break the news to me that pretty much it was all bad and $ 1500 to get my a/​c working again. ouch.
At that time (2001) Cactus Auto, was a small «hole in the wall» at 19the ave and cactus, my dad worked very close by, so I brought my civic in and very quickly he knew the a/​c wasn’t bad, it turned out that an aftermarket fan, kept blowing the fuse, they replaced the bad fan with a Honda made part, and that’s all it took, they even topped off my a/​c so it was ice cold as a courtesy. I don’t remember how much the bill was, I’m pretty sure less than $ 200 much of which was just the part, but they saved me well over $ 1000.
So needless to say I never went to Hontech again… 14 years and several vehicles later I still go to Cactus Auto, and have had my family and friends make the long drive to them from Chandler/​Gilbert for their vehicles as well…
The work I have personally had done/​gotten fixed here on my various vehicles over the years is:
Blown head gasket, Transmission rebuild, A/​c compressor, expansion valve, shocks, struts, brakes, tie rods, cv boots, window regulators, motor mounts, alignments, and im sure a lot more I’m sure but don’t remember. Lol.
Thanks for all years of great work…

Honest guys! They Stand by their work and do not try to sell you things that you don’t need done. I told my sister about them and she agrees too. We highly recommend them.

The service towards all women can use some work.

Awesome! Honest and fair. Will do business again. I came from Gene’s Auto Worx in Tempe. Gene’s is shady.

This place is my go-​to repair shop. They’ve done an excellent job with my Honda Civic and Accord. Very fair on price and the workmanship is spot-​on. Fixed a few weird problems with my Accord and did a wonderful tune up on my Civic. Hao and his brother runs the shop and offers very good care for their customer’s car. I’ve seen an array of makes and models in their garage so Japan, European and Domestic are all within their wheel house.

This European auto body shop is staffed with certified techs who are well skilled and trained on foreign cars. I discovered this location several years ago while driving down the street. My Mercedes at the time needed a ton of work. The techs inspected my vehicle and let me know the pricing to fix all my repairs. They were very friendly and took their time to make sure I understood the areas that needed to be repaired. I have to say for someone who knows nothing about cars they were very helpful and did not take advantage of me. I been returning ever since.
Some of the services they offer are AC Services, Alignments, Brakes Road Trip check and much, much more.
They have a cozy waiting room for your to wait while your car is getting fixed.

My dad and i have been going to these guys since ’05. They are honest guys and wont try to make you fix everything on your car. They will tell you how long you can go with out getting things fixed. They are generally really fast about things. Hao always remembers us when we bring our cars in, and is happy to see us (but who wouldn’t be happy about loyal business)
Great local mechanics that know what they are doing. They give you a fair price and don’t overcharge for things. Great guys to deal with!
There is a reason why we don’t go to any other mechanic in town.