My girlfriend and I went in here and received some of the worst service I’ve ever seen. We came in roughly 25 minutes until the dining room closed and the bitch of a manager with the blonde braided hair and no name tag(gee, how convenient) told us that we only had 5 minutes left and so the order needed to be to go. After she blatantly lied to our faces and with about 15 minutes left, she tells us we have 10 minutes(too stupid to keep her lies straight) and proceeds to lock the doors. With 3 minutes to go, she then tells us how sorry she is, but they’re closed now. As we’re leaving, I tell her that we can find better service elsewhere, to which she responded with a rude comment. Also, my girlfriend almost slipped and fell because they already started mopping the floor, but didn’t have any wet floor signs by the door.
David N.
Tu valoración: 1 Phoenix, AZ
I will never visit Burger King again. Just drove thru this location’s drive thru. The woman was so rude to us in the drive thru. My nine year old daughter even noticed. The burger was cold, too. 2nd time at this location. Never again.
Jimmy G.
Tu valoración: 2 Phoenix, AZ
Ordered the A1 bacon cheese burger. So not worth it! It was average and of course it looked like the picture just smaller and smashed. Not worth paying 8 dollars for.
Alma G.
Tu valoración: 1 Phoenix, AZ
Worst Customer Service Ever! Do Not Recommend This Place! My husband and I were at the window when we gave the cashier our debit card to pay for our order. When returning our card, she asked me if I had a brother by the name of Gilbert. I found it a little strange because I have never seen this cashier before, but I responded by saying«yes, why?». She responded rudely and with a mean tone of voice said«He’s the one that kidnapped my niece» and at this moment she turned around and closed the drive-thru window. We asked ourselves, were we really at Burger King. When the same cashier opened the window with our food we asked to speak to the manager. We then explain the situation to the manager and asked for our money back because we did not want the order. We let her know that it was the worst customer service that we have ever received anywhere. The manager apologized and let us know that she was going to take corrective action on the situation. We will not be visiting this Burger King again, we will not be recomending this Burger King to anyone. The employees they hire, for example the cashier that helped us named Carmen, are very unprofessional and give Burger King a bad reputation and name.
Shovel S.
Tu valoración: 1 Phoenix, AZ
Usually when there’s some minor problem at a restaurant, I think«eh, maybe the employee is having a bad day or something» and don’t take the time to write a bad review. Especially when it’s a restaurant in the quick-serve market. Well, this BK location could probably use some shaping up at a holistic level.