Biltmore Square Condominiums

Anyone living in an HOA, please read my HOA Report at
«Buying Into An HOA With Your Eyes Wide Open»
Please share it! We are trying to spread education to real estate agents and owners so that they understand the problems in the HOA industry. Hoping the laws are changed adding in more protections for owners. Please write your legislators NOW asking them to support SB 1499 — which could FINALLY license and regulate HOA management companies. Until then I can’t give any HOA more than an OK star.

Security is not excellent at this place. In the first 4 months, our bike was stolen from the bike rack which is in the bottom part of the garage. When I asked about it, the office said there was nothing they could do, which included look at footage from the video cameras because I’m sure they are not in working order. I asked if the home owners association had been looking into budgeting more for security, and that came back with a chuckle.
My biggest issue however is with the office itself. It has been closed «for unforeseen circumstance» all week and I have been unable to receive any of my Christmas packages. Not only that, but this makes it impossible to use the amenities in the office, like the computers, printers, and fax machine.
Overall, it’s not worth the headache and uncertainty to live here. My landlord is amazing, but he can’t help these issues.

I rented a 2-​bedroom condo here for two years, and, except for my particular unit being right on the freeway, the experience was wonderful. Many of the units were remodeled all at once, and the remodeling (kitchens, bathrooms, floors, recessed lighting) is really very well-​done. Bathroom fixtures were all upscale. Assigned garage parking is nice, the office staff is experienced and nice, and amenities (gym, computers, modern grills) are clean and useful; all three pools are usually pretty empty and peaceful. There is always some vacant inventory, but you have to talk to the folks in the office to get a good name of a realtor (Stephanie) who is actually working with owners instead of relying on the (worthless) website to find and view available units. In two years, I very rarely heard any of my neighbors. Just make note that, whether you get the 1, 2 or 3 bedroom version, the living spaces (LR/​DR; also patio) in these units are awkward and tiny. While the bedrooms and bathrooms are definitely spacious enough, you cannot fit much furniture in any of the common spaces. That will become apparent if you go and see one of the units. While this is true, the location is outstanding (the Biltmore Hotel and mall are a short walk/​bike ride away through a very private and pleasant neighborhood), I never once saw a bug in my unit or even outside (huge to me), and the property is consistently clean/​well maintained. Finally, the rent prices here (set by each owner) are extremely low compared to literally all of the other nearby places (thumbs up), washers/​driers are in each unit, and trash and recycling are each convenient.

Although you rent through a private owner you still have to speak with the front office for packages and HOA issues. The front office staff are very disrespectful, when I arrive in the office instead of a standard greeting, I am welcomed with stares. Also, the walls are thin, so if you have a noisy upstairs neighbor with hardwood floors, «there is nothing that can be done.» The complex itself is nice, but unfortunately management is a disappointment. Also, DO NOT get a unit facing the pool. I hear neighbors entire conversation although they are not directly near me. The sounds echo due to the way the building is constructed. Overall, you can find better for the price point.

I adore my loft! It’s so beautiful, such a good set up. I have everything I need — lots of space, modern working appliances, working W&D in my unit (so I’m not taking someone else’s dirty underwear out of the washer! gross) This is a mile away from the office for me so perfect location. Safe community as long as you’re not stupid about leaving your door unlocked or leaving your bike around for too long.
People are generally friendly. Management is pretty responsive. HOA keeps the place in top condition. In the past four months I’ve moved in, they’ve cleaned the carpets in the hallways and power washed the garage. Security patrol and video cameras add more security. Also the property manager is having gates installed into the property.
They pay the water trash sewer.
Can’t ever really hear your neighbors, unless they play piano like my neighbor (but I don’t care because he’s great at it!)
Three pools, one spa, a fountain courtyard to sip a coffee and ponder the world, and trash chutes on each floor so you don’t have to walk all the way downstairs to throw out your trash. Also there’s a clubhouse with a kitchen for entertaining and a projector movie screen that nobody ever uses, and a two floor gym. Amenities all around!
Good places in the immediate area are 5 & Diner, CVS, Subway, Jamba Juice, McDonalds, Jimmy Johns, Chipotle, Total Wine, Bluewater Grill, Tropical Smoothie Café, a chiropractor, Zoe’s Kitchen, Starbucks, Einstein’s Bagels, NYPD Pizza, and more!!! Within walking distance of Camelback Colonnade and Fry’s grocery store.
What’s not to love???

Re: Rachel M.‘s comments. This is a condominium community. It was built in 2003 as an upscale property with some things lacking. The family that built it has been in legal trouble all over the country, the father now in Federal prison. Since becoming a condominium, the Association has constantly upgraded the property. The unfortunate water issues were a result of the connections to to city water outside the buildings that were corroding due to the inferior materials used in construction. The water shutoffs and burst pipes were while replacing them all with high quality piping and valves outside. It is completed. The water issue you referenced in the clubhouse the day you moved in was caused by the resident living above the fitness center over stuffing her washer with too many towels and mats. All owners were also required to replace all water fittings and hoses in condos to be metal ones to be more secure.
Being in Arizona, ths complex has so few bug issues it is eerie. Any issue needs to be adamantly addressed with the owner of the condo. Burns Pest Control will come out to any condo on Fridays for only $ 20 and the owner of the condo needs to pay for it. I own 5 condos here and live on the property, I had 1 small issue in a tenants apartment and it was taken care of 3 years ago. The complex also has Burns come regularly to spray the property in and around the buildings.
As for the floors, it sounds like the owner above installed wood floors on the sly without a unit modification form as required by the association, and installed them without using the proper underpadding. That she should have complained to the management office and the owner above (one can find them on the county Assessor site).
The property has undergone massive expensive upgrades, all 3 pools and the hot tub spa were dug out and redone with new pebbletec finishes, the concrete decks and pavers are all new. The hall trims are all repainted, we are getting new carpet this year. 58 security cameras are almost completely installed adding to the secure feeling here. The landscaping is redone and updated. We are in the process of installing entrance gates to access the property.
Yes, this property, like most others in Arizona, many condos were foreclosed and rebought by owners and investors. The investors here are a different breed. Many of them or their agents are here daily, all are very attentive to tenants needs, many of the condos are upgrades with tile, granite, crown mouldings, new appliances and other items. It is a very appealing place to live, I own investment units, liked it so much, I actually moved in one myself.

I moved into this building (luckily into a rental) in November. It looks very cute and nice on the outside and my apartment has been updated with vinyl floors that look like hardwood. It also has very cute custom paint on the walls. As it looks very appealing as to the reason I moved in, there has been nothing but issues since I moved in. The walls are thin, so if your neighbors play music, you can definitely hear it easily. Also, the tenant above me has hardwood floors so I can hear them walking back and forth. So far since I’ve moved in, I believe they have shut the water off at least 10 times to do maintenance. The day I moved in, there was a flood in the club house. There has been a pipe burst outside that flooded the parking lot. Today there was a flood and they had to turn off the water to the whole complex. When I called the emergency after hours line, they said it happened at 2am. It is now almost 7am and they haven’t notified anyone by any means of communication that nobody in the building will be able to shower this morning. I’ve also had a problem with bugs, I have found a few baby cockroaches and centipedes in the unit. I’m a very clean person so the bug problem is a huge surprise to me. I have notified my property manager with the multiple issues as well as the building and it seems its always someone else’s problem. In other words (mine, the tenant). Which is B.S. if you ask me. I gave it a two star rating because it does look nice and there is very good security 24 hours a day. If you are thinking about moving in to this building, I hope you read my review and take everything into consideration!