Applebee’s

My husband left me… to work at a scout camp for a week. I had been with the kids all week and needed a night out. I sent the kids to their cousins house and went to this Apolebees with a friend because we had gift cards. We sat near the bar and had a great time with awesome food, wonderful service from Dawn, and a few cocktails. Other than the music being a bit loud (and being turned down a bit later), we had an amazing time.

After deciding to give this applebee’s another chance we had a server, Randy, that had remembered us from when we had been regulars. The service and food was exceptional. So we decided that maybe the one visit, I posted about previously, was just a bad day.
The next couple visits were decent. Then today again we have the situation of people just walking in and taking a high-​top table. Luckily there was another one available as that’s what we prefer to sit at. If there hadn’t been we were walking out again.
It has always been that the bar itself was the only seat yourself and that the high-​top you had to be seated at. The hostess here needs new training as they always say there is nothing they can do about someone seating themselves. What happens when everyone starts doing that, you lose business as those that follow the code of waiting to be seated get pissed off and leave. If the hostess isn’t controlling her area and you are ok with that, you might as well get rid of the position…
On to the food today. The food today was usual items that we order. The brew house chicken was a smaller portion than had been the first few times ordered, the chicken was a bit overdone, very little gravy to it, and the cheese that normally is on the potatoes was on the chicken instead. Now it didn’t taste bad, just would have rather had the full flavor it was supposed to be and not such dried out chicken. My other party member ordered the chicken fingers platter and the fries even seemed dried out compared to normal. If it wasn’t for the seasoning on the fries, they wouldn’t have tasted well.
This applebee’s needs work.
The 2 stars of this restaurant are Randy and Tammy (servers). They are the main reason this applebee’s gets second chances and the reason it’s not just a 1 star review.

Food was okay, not great. And felt like i was being rushed out…

The Thai Shrimp Salad is spicy, but very good. The restaurant was very clean. Everyone was very friendly. The $ 3 Margarita was surprisingly good.

I am not much of a fan of Applebee’s but if it is late and you are looking for something affordable and casual this is a good option. The late night happy hour (after 9pm) is a great deal with drink specials and half price appetizers. I met up with a friend thinking we were just going to grab a very late dinner but we ended up snacking on some appetizers. The chicken wonton tacos were delicious! The spinach and artichoke dip was nothing special but tasty. They also had a special on Bahama Mamas for under $ 4.
The service was good but the place really needs a deep cleaning.

The service is lousy. One waitress. Table was dirty. The blinds on the windows are nasty. The food wasn’t bad.

I am giving two stars so that hopefully things can change at this location. This location used to kill it so I am sure with some minor tweaks things can be better for us all. The last two times we have come here things were totally off. I think they need more staff when busy to help with table requests. The last two times specifically it took forever to get things that were requested, like plates for appetizers we had already received or refills of beverages. It took forever to get our entrees this last time. My mom didn’t get quite what she ordered and my food was a little burned. There was no way we were waiting for it to be fixed. Granted, the night was busy but we have been there when it was super packed and things have gone off without a hitch. If I am remembering correctly, the times that service was phenomenal included a visit from the manager to see how things went. Maybe they need a strong manager on duty all the time. I don’t know if there was one when we were there last time. It sure didn’t feel like it. Also, help to refill drinks and take out orders to tables would be appreciated. Empty glasses and cold food suck! Also, this last time we were charged for the table games even though we never touched the machine. They did take it off the bill, I will give them that. Please fix this Applebee’s! You are closest to my house and right now my husband doesn’t want to go back to this location and Applebee’s is his favorite restaurant.

Can I leave negative stars?
I had to meet someone for business on a weekday, for lunch, and this was the place suggested by that person. Years ago when I lived on the west coast of Florida, my boyfriend and I would habitually stop at Applebee’s on the way home from the beach– it was a comfy spot, great food, perfect drinks and specials– great staff. Soon thereafter I became aware that the chain was trying to become more «family friendly»; meaning, I guess, that if you’d like to have a later dinner, between 7 – 10 PM– the bright lights were on (think «I-hop”-ish). No thanks. If I want to sit at a bar with a pal, have a snack at 9PM, I sure as hell don’t wanna feel like it’s lunch hour at the diner. I phased them out.
If you’ve read any of my other bar/​restaurant reviews, you’ll know for sure that I have serious issues with cleanliness and health code violations.
Fast forward to this visit to Applebee’s
27^th/​Bell. Holy crap.
Not sure if they’re still doing that «brightly daylight on the inside» thing– it was kind of ‘dimm-​ish’ light — AND with that lighting, you could see the dust, fingerprints, smudges general dirtiness of the place. We were seated by the doorway at a «high-​top» table, given menus that SCREAMED bacteria– I couldn’t bring myself to look through– and just ordered french fries.
The thing about meeting someone for business is: you really can’t say — «this place is disgusting, can we go someplace else?». He actually ordered a couple menu items, I have no idea if he was ill afterward-​even the serving plates were gross– (french fries come on paper in a basket). I only ordered a glass of water but no freaking way I was going to have even a sip of it when I saw the ‘floaters’ between the bottom of the inside of the glass & the ice — which, never settled and stayed in a sort of suspended motion for my whole visit. Would have loved to take a pic of that to post, but really couldn’t do so during this particular meeting.
I did, however, take about 10 – 11 pictures inside of the ladies room– keep in mind; #1: it was 1:30 in the afternoon-​not last call, #2: the employees use this restroom as well as patrons.
If the lighting is bright in the restroom (as it should be that time of day-​and it was) and the photos show how gross it is, just think of how disgusting the kitchen and bar areas are.
LADIES ROOM– here goes:(see photos)
Divider between stalls have splashes of God knows what… the mildew/​mold/​debris around the toilets, floor drain and floor tile, tile on the lower walls and the sink– quite interestingly, a fork lies atop a very dusty paper towel dispenser — and I still can’t wrap my head around what’s going on inside the soap dispenser.
Applebee’s: if this is a franchise, please clean up your act! But I digress; do whatever you want, as I will never be back and will for sure dissuade anyone else from going there.
***I try to leave a good review for every bad review I write, but I may be a little behind in the good ones***

You know it’s hard to find a good place open past 10, well this is the place. The food good and after 9 they have specials for drinks and half price apps which is why I go here. Great place at night if you like to drink! Also the manager Compton is a very kind man and very helpful, I like when managers take part in the work load like bringing found out and addressing the customers. For that reason they got 5 stars

2 stars because they are open late… but beware of the stomach pains and queasiness you will be fighting the rest of the night and the next day.
Sadly, this particular place was not good. Food was very greasy and had no other taste.
We will not be returning.

This is the Best Applebee’s location in the valley. Exceptional service and leadership and great cooks. The Asian chicken salad is always a go to favorite but tonight we each started with the featured drink — Bahama Mama for $ 3.50 and the All in burger with seasoned fries which I request extra crispy. The burger is a hand pressed patty with the onion and bacon inside. It was awesome, great taste, fresh and the cheese was not overpowering.
Our server Nicole was lovely, she was friendly, attentive and managed her section with precision. Ask for Nicole’ section. Applebee’s are set up similar in all locations. This location had a mixed clientele young couples and families to seniors. Large dining area with table and booths, along with a large «U» bar with hightops and TV w/​sports. The managers Ralph and Benjamin do a good job assisting servers when it gets crowded and talking to their guests. They seem supportive of their staff, always nice to see.
Your must try their wonton chicken tacos, these are an app, but add a small salad and you have a meal. This location happy hours twice a day with half price apps and drinks. Great selection of deserts too, but we never seem to get them but they look great and come in two sizes regular and small for smaller appetites. Enjoy!

Went here for lunch with the ladies at work. Being gluten free I was hesitant and havent been to an Applebee’s for a while but I looked at the allergen info prior to ordering and decided on the riblets with fries because they specifically said they did not contain wheat. The sauce on the ribs was also without wheat. The meal was okay, the lemonade was probably the highlight of my lunch. But about an hour after eating I felt bloated and knew I’d been glutened. I did notice the disclaimers about them not guaranteeing gluten free items so it was clearly my mistake for not asking more questions. I should have stuck with a salad or something not fried as the fries are likely fried in the same fryer with breaded items. Having said that my coworkers enjoyed their lunches and a couple raved about the tortilla soup. Our meal was delivered promptly. The server was Patricia who was attentive and competently handled our group of 6. The only reason I probably won’t go back to an Applebee’s is strictly the gluten issue and is not a reflection of the establishment.

Came here for brunch as other local places were packed on a Sunday afternoon. None of us had been to this location and I, myself, had never been at an Applebee’s. Great first impression!
The waitress, I believe her name was Diane (She said there was two but this one worked sunday opening) was great. Great service, food, and overall experience.

We have been coming here for years but in the last few months the service has gotten terrible. We have now stopped going.

Did not have handicap ready because of big party, although they made accomidations quickly for my grandmother. P. S. the food here is delicious.

Went here to celebrate my late grandfathers birthday and the atmosphere turned the evening into a positive one. The host seated us quickly and the server was quick to get our order started. Even recommended a few really good drinks! Rated it as 4 stars because she forgot to bring out my salad. However, after I reminded her that I ordered one she apologized and brought it out to me very quickly.

I’m not even sure why I’m doing this to myself, blame boredom! Ok so I’ve only been to an Applebee’s like four times in the last 11 years (that’s 4 too many times), that’s how long I’ve been living in AZ. However, This specific location has got to be the absolute worst. It smells bad when you walk in, like some old dive bar smell. The lunch I had today gave me a tummy ache almost instantly (some sort of fish&chips mockery)! Barfffffolaaaa! For the record I only ended up at Applebee’s because the pizza place near by «santisi brothers”(had a groupon I needed to redeem) was closed at 1pm and obviously I only had the one hour to grab food. I felt the need to clear my name — I’d never just choose to dine at AppleBs. Anyway, the point is, my final thoughts:
If you are even just a little cool, smart, good looking, classy, fancy, hip and/​or awesome THEN APPLEBEES IS NOT FOR YOU. I’m of the opinion that this establishment is for more of the trailer living, nascar loving, country listening & lower classes if you will.
Hey that’s just me, my opinion, take it or leave it no worries. I do like to keep it real tho

We came in on a Thursday night around 11:15pm. The music was blaring and it felt like an ice box. I wanted to leave but we were hungry and thirsty. The music was so loud we had to shout to talk. I was shivering and my hands were like ice. (Just because it’s hot outside doesn’t mean people like to freeze inside). Luckily, my friend had a long sleeve shirt he offered to get for me. I gladly accepted.
The bartender was our server. He seemed rushed and quickly mentioned some of the happy hour specials. When he came back to take our order, he was a little more helpful with menu choices. Overall, he was quick with our drinks and service. HH food choices weren’t that great. I believe there were only 4 items.
I give it 3 stars based on the atmosphere. If and when I come back, I will bring a sweatshirt.

Came in for drinks with my husband and had a good time. Staff was very nice and everyone had a positive attitude, I only had desert which was great. I’ll up it to 5 next time I come for some food

Horrible service! Ordered a cobbler salad and waiter Jeff says we don’t have cobbler salad, he didn’t even suggest it’s wedge salad, just looked at me like I’m stupid! I hope he don’t mess up my order!

I’m very disappointed with Applebee’s @ 27^th Ave and Bell Rd tonight. Not only was my take out meal missing its «sides», but my medium rare steak was well done and so full of gristle that I couldn’t cut it let alone eat it. I ended up giving it to my dog.

Made the order online, the process is easy and fast, only wished that there were more menu options. Picking up the food at the restaurant was fast. The food tasted great, overall a very good experience for mothers day.

they get up to a 3 only for their customer service. I used to love applebees but their «upgrade» on food is just the opposite… and drink prices unless you get their pre-​mixed stuff is above any regular bar price. I don’t know who the are trying to fool… just too bad.

Decided on this location because it seemed like all the others had equally bad reviews and this one was close. I had a gift card I needed to use so went for a drink and appetizers. Interesting place… The staff was friendly enough but seemed clueless when it came to customer service. Our waitress commented on how cute my children were (when she finally figured out we were in her section) and then went into a long story about her own kids… Forgot to provide us with plates to dish up the appetizers. The Bahamas Mama drink was really good… The appetizers were not. If you go in expecting unhealthy, over-​processed, greasy bar type food you will not be disappointed. I would recommend this place for happy hour.

Went for dinner and overall it was a good experience.
Arrival
Upon entering I was treated right away and was immediately seated. Only problem is I was given a Spanish version of the menu.
Service
The service was very good; greeted right away and drinks were brought moments after ordering and were refilled without asking. Checked up on me regularly throughout my dining experience.
Food
The food was decent. Ordered the chicken finger plate and substituted the coleslaw for mexirice. The fries tasted good as did the rice, however o didn’t care for the chicken fingers.
Overall
If your looking for a quick bite to eat in a friendly atmosphere I would definitely visit this location.

Great service. Staff was nice and checked on often enough with out being over bearing. Good food. What more can you ask for?

My food was great and the service was fairly quick. Not my first check-​in here and won’t be my last!

Not that great. In fact, I don’t think I’ll be coming back. The prices are average for this type of chain restaurant. The food quality however is sub par. Rubber steak, over cooked, everything is drenched in some sort of sauce to try to cover up the poor quality.
If you just want drinks, maybe. But the appetizers aren’t that appealing, so why bother.

Applebee’s is where you go when you have no energy to look for a new place. However we’ve been going out quite a bit since moving here and I have to say this particular location has such an uncomfortable atmosphere. Our waiter was very short with us and very dry. The only time she had some pep in her step was when she brought the check and of course wanted her tip. Sorry but I won’t tip even decently if you can’t be generally nice to one of the few tables you’re waiting on. I don’t ask for much except a smile and some simple courtesy. Whoever is hiring the workers in the bar area need to do a team building exercise or SOMETHING! Also one of the waiters kept staring at our table and making it even more weird. Never coming back to this one and neither are any of the people we were with!

One of the worst restaurants I that I have been to in terms of service. In case you want to eat at an Applebee’s try going to the one at Happy Valley as they have much better service. To the restaurant– if the wait staff is not trained properly, the customers will not come back.

went to this place last night with my friend .we received horrible service. first the hostess was nice took us to a. as soon as i sit down all the mess sticky on my pants its so gross and the hostess had to grab a tow to clean it for me. next m y friend and i wanna do the happy hour meal which is you pick one appetizer and two mian meals. we told the waitress we wanna chicken wing as the appetizer with the bone. she
responsed without looking at me «oh we cant do that «i told her we go to Apple bees all the time every location they did it for us. she act like she dont even wana us to be there and say «i ll go ask» she went to a man who wear purple shirt i guess he was the manager. she went back still say no we cant do
suddenly i feel we are not welcome to stay here. i asked my friend if he wanna go happy valley location but he say we already here so its okay.
next when our food came out the waitress did give us a plate i had to ask her to get it for
smiles.walked away so fast. we are nice customers if we receive a nice service we tip good. but we only tiped her 15% because we are not really satisfied her service. i wont put her name here even its on the receipt but i just wanna she understands and serve people better.
over all, the steak we ordered was hard to bite and the manger at this location does not want to make us chicken wing with the bone. i doubt ill going back.

Everything was gross this time and the service was terrible. This location may actually ruin applebees for me forever.

Props to Applebee’s on 27^th and Bell. I went there for the free Veteran’s meal. It was packed but they got me in at the bar right away, and had my meal in front of me within 10 minutes. The whole time Courtney and Kara did an awesome job taking care of us all at the bar. Really great customer service!

I am a fan of the following things at applebees:
Wedge Salad
Beer
Mozz Sticks
That’s about it.
I always sit at the bar, so I don’t know what it’s like to hang out in the regular seating with all the children, but I can tell you that the bar area is nice, the bartenders have always been helpful and they have super reasonably priced beer.
The parking lot is being remodeled for the entire center so parking can be a real pain if you go in around lunch or dinner time because the lot is ¹⁄₃ the size of what it used to be, but still has all the traffic for all of the open businesses.
Anyway, it’s a fun place to go to hang out and chat with friends, eat some alright food and drink good beer.

Something is happening at Applebee’s. It’s gone from somewhere that didn’t stand out to a place I’ve eaten at three times in three weeks. I picked a different menu item each time. The steak quality is totally unexpected. The plate sizes are big enough but not too big. The prices are great. Plus they stay open late.

I’ve never been to this Applebee’s before, and I think it’s one of the sadder locations. It was super busy when we got here tonight, and we were seated in a booth near the back.
I went with the triple sampler which came with two sliders, spinach dip and buffalo wings. The spinach dip was almost electric green a really bright color. The rest of the food was fine, but the whole meal was weird.
For starters, I had to ask repeatedly to get my sprite with dinner. The server kept forgetting to bring it, and I was wondering when it was going to come out. Also, My water kept running out and I started getting irritated since I was super thirsty today. It’s not that I need the server to stand at my table with a vat of water, but I literally would have to flag someone down to come over after it had been empty for some time.
We also found a bug on the table during dinner, and I have no idea where that came from. Service was good, but it was not the greatest experience I’ve had. Not my favorite Applebee’s at all.

Reason why I’m giving them two stars is because I love their food. I love their food but I will not be returning to this location ever again, well only when the family meets up for birthdays but other than that heck no.
Seriously their service is the worse service ever, and every time I go I have a different sever. I gave them one last chance last night.
Trip 1. Their was a hair in my mash potatoes and the sever was rude, at the time I didn’t really want to make a scene because it was my first date with my man and the sever was about to walk off cause I said it’s fine. My boyfriend was like no it’s not can you get her fresh mash potatoes, they did. Then the manger comes up and we told him about the hair and how the sever was kind of throwing an attitude rolling her eyes and stuff about the hair. The manger would comp are meal.
Trip 2. I was trying to eat a nice meal with my boyfriend and the busier wouldn’t stop cleaning around us for like the entire meal. He would vacume around our table cleaning pics around us and it was getting annoying it’s like seriously you don’t have to be cleaning random stuff just were we were sitting for thirty mints I’m sorry but if you have to be cleaning one section for that long then you must suck at your job because I saw a busier last I night doing the same thing with in five mints and the place looked great. Give her more shifts because she was not a bother.
Trip 3. So mad at this trip were I deiced it was mine and my boyfriends last trip, seriously there is no way you can get bad service this many times at one place. The sever didn’t even come to our table for a good three mints and when she did it took her like fifth teen mints to bring out his beer. Really for a beer? Not only that but she wouldn’t really give us much contact. She would carry our chips to everyone of her tables pass it two times then drop it off to us while asking the other table how everything was doing. She didn’t ask if we wanted anything, and didn’t check on us or anything. She did the same thing when our diner came out. It’s like seriously I don’t like watching my food pass me multiple times just drop it off then ask everyone how their doing not like you ask us if things taste good or check on us. She gave us slow service granted it was a little busy but not that busy. They were also out of fries
Last trip: last night I went with my mom it took five mints for someone to get our drink order. It was a slower night too. I asked for a lemon in my soda didn’t get it was going to ask for one but this sever talked so fast that she didn’t even give you time to speak or ask questions and would be gone. Then our chips took forever to come out and so did our diner. The place was slow seriously my mom said her steak was cold I just didn’t say anything because mine was warm and good, and I love my mom and all but I think she was trying to look for things on purpose because I told her how much bad service me and my boyfriend always get. We were there a good hour, which is horrible for timing on a slow night. I was going to ask for a drink to go but like I said the server just talked way to fast and if you can talk fast enough were I can’t ask for anything that’s bad, because I talk fast. I think she was sadly our best sever I have had, at least she checked on us even if she talked fast, I don’t know if it was the cooks who took forever or her so I can’t judge if she is a good sever or not but I think she’s better than the rest of them. Oh ya and they were out of fries again seriously how are you out of fries again.
I’m just done with this location just done.

Fast, friendly service. Tiffany was our server the last time we went and she made us feel like old friends. Very personable, and kept our water and iced tea filled to the brim. (I was with the bf, and like most desert dwellers, we’re always parched)
I love their unlimited soup and salad. for 30 cents upcharge, you can get the salads with chicken or shrimp. hardly unreasonable. I think it’s $ 7.29 (6.99 for veg salads only)
I like the tomato soup, and french onion soup.
The décor here is awesome. Very nostalgic with plenty of happy pictures to look at.
I come here for lunch on the weekends about once a month, consistently.
Good for any age.