Andante Apartments

This complex is great. We moved in two months ago. The office staff has always been helpful, we needed a repair and maintenance came the next day and fixed it. I’ve also popped in the office to ask random questions and they’ve always been very friendly/​helpful. Julie the manager is awesome, and very quick to respond to emails. We haven’t had any bug issues at all like some of the reviews say but we are a second floor unit. If all goes well, I’m probably going to live here a few years!

I’ve lived here for almost a year and I am planning on renewing my lease for another year. The maintenance staff has always been quick, but then again I’ve never needed serious repairs. The office staff is very nice. Bree and Bridget especially are always helpful and remember my unit number, which I appreciate.
Andante was a great choice for me after graduating college and beginning my first «real» job. It’s affordable but feels luxurious, and I have full appliances in my apartment. (No more Laundromats!) I love this location — it’s close to the Tempe Lifetime fitness, a Sprouts Farmers Market, Target, and an affordable dry cleaners which were most of my needs. It’s right off the I-​10 and it takes me about 15 minutes to get to work in Tempe. All in all, very convenient.
My favorite thing about my apartment is the huge kitchen. It is impossible to find a one-​bedroom apartment with a workable kitchen for someone who enjoys cooking. The kitchen in my unit has plenty of counter space, storage space, dishwasher and a garbage disposal. The huge bathtub is also nice to have.
I have never seen a scorpion in my apartment.
I did have an issue with an office manager, but the property management company responded quickly to my complaint and the issue was dealt with. I think that’s all you can really ask for.
I’m very happy to call Andante Home and will live here until I buy a house. I think it’s as nice, as comfortable, and as convenient as you can get in this price range.

Hello, This has been a great apartment for five years. Office responds quickly to your calls and requests. They have the best maintenance department that gets the job done efficiently in a timely manner. Microwave broke; brought a replacement the same day! Faucet leaked, put in a new one. AC breaks, they fix or give you another apartment in the meantime if it takes awhile to fix. All in all, there can be problems but they endeavor to take care of them. Outside pools and grounds etc. are well maintained.
Best regards,

I’m not really sure what to think of Andante anymore. I have been here since January 2015 and they are on their third set of office staff in that time. The limited interactions I’ve had so far with the new staff haven’t been that great. The lady I talked to last was kind of rude. I had gotten to know the previous staff pretty decently because after the change of Internet from New Media West to Dish Network, I was one of the lucky people who spent 6 months without Internet. Yup, you read that correctly. 6 months without Internet. And you can only get Internet through their one and only approved provider. And now it still doesn’t work consistently. Service requests are hit and miss. You can put in a request and sometimes it is fixed that day and sometimes it is a few days later. When I renewed my lease my rent jumped up about $ 150 more per month than what I had been previously paying. But because I had to sign a 6 month lease I’m paying $ 200 more than I previously had.
Recently they sealed the cracks in the breezeway outside my apartment without contacting me and letting me know about it and the smell triggered an asthma attack.
On the plus side they are dog friendly. There is a nice sized dog park and there is a dog washing station that was recently installed. They also have poop bags around the complex, which is helpful so you don’t have to buy them. The apartments are pretty decently sized and the bedroom and closet are pretty nice sized. There is ample space for storage in the apartment.
Overall, Andante is probably better than a good chunk of apartments out there, and there aren’t sinks in the bedroom like other apartments in the area. Until I had all of those internet issues and a jack in rent I probably would have given 4 or 5 stars. But those 6 months without Internet really sucked because I spend a lot of time working from home and now I still regularly have to reset my IP address until it starts working.

Just had to contact the Attorney Generals Office due to them trying to cover up their documented/​recorded lies and shady practices.
Shady shady shady and unprofessional office staff. Turn over monthly in that place.
Do not rent take your money somewhere else. Scorpions, shady office staff, and more than happy to go to court with these guys to shed some light on these crooks.
I will continue to blast these guys for as long as it takes… I apologize but I can not just sit back and get screwed.
PS. I wonder why Jonathan no longer works there lol

Scorpion invested! I have had over 10 scorpions in my apartment in 3 months. My building is facing 48^th St. I am not sure if it’s the location since some people seem to not have my problem. I talked to one resident who lives by the pool who has a scorpion almost every day. The apartment has sprayed my place twice but it hasn’t helped at all. They also offer to give you powder to put around your apartment but you have to do it yourself and bring your own container for the stuff. That is my biggest complaint here. I can’t be comfortable living here in fear of getting stung while I sleep or walk barefoot. One scorpion was in my bed. The office also does not care because they are so use to the complaint. I have also asked the office 3 times if the yard workers could not blow the leaves in my walled in porch because it causes scorpions to also hide in there. And they never solved that problem.

We have been here for about 1.5 years. In that time, the office staff have turned over at least once. The current staff is a little hit and miss. Some are definitely better than others. Recently, my AC went out (during a heat advisory and on a Saturday no less). John was the on call maintenance guy and was amazing. While the other maintenance guys are decent, John was sweet and caring and really gave his all to make the AC work. We really appreciated his dedication and help. The dog park is pretty awesome and really convenient. When we first moved here, it was amazing and wonderfully manicured. After the office turnaround, it has been less kept up, but still pretty decent. As for scorpions, we live on the 3^rd floor and have found 3 in 1.5 years, which is far less than our impression on moving in. The kitchen in the 1 bedroom is huge. Overall, the apartment itself is pretty good.
My biggest complaint is the internet/​cable company New Media West. This is your only option and it is TERRIBLE. Its expensive and questionably legit. The website is terrible and my internet literally goes out at 4 pm almost EVERY DAY. I can’t even find a phone number to even address this on the site. Overall, I recommend this place, but don’t expect it to be amazing. Its decent and so far I have no major complaints aside from the internet. Just remember, if you want filters changed or pest control, you need to ask for it. Mostly, I wanted to commend John on his dedication and hard working. So thank you!

We have lived at andante for about a year and a half and have dreaded almost every minute of it. The front office is a joke and have no communication between each other what so ever. You give someone a rent check next thing you know your being charged an arm and a leg because someone lost your check. Everything in the apartment is fragile and breaks with the slightest abnormal movement. Can’t wait to move !!

If you ever need anything fixed DO NOT go to Jonathan in the main office he is TERRIBLE!!! ever since ty left the front office staff has gone to shit. Our dryer wasn’t working so we set up a maintenance request with good old Jonathan and he asked us what was wrong with it and what not and told us they were a little short handed that day but they would fix it that day or the next ok no problem. Then a few days go by still no dryer fixed my girlfriend goes down to the office to ask about it and another woman says that you must be on the list they will get to you. Now over a week goes by still no one. I call yesterday and speak to a nice woman named Brie who informs us that the reason our dryer hasn’t been fixed is that there was never a request put in!!! Great so why was Jonathan asking us all these questions about the dryer and telling us it would be fixed who knows!!! Because he never did anything!!! Absolutely awful can’t wait to move out of this place but first get my dryer fixed so I can have some clean underwear…

I have been a residence now at Andante since June ’13 & would definitely recommend moving here but can only based off of my experience rate them a 3.5. You quickly learn as a resident that you will require your own pest control company to handle the scorpions. I stay on the third floor and within my first week upon moving in found 5 scorpions. I gave their pest control guy a chance but unfortunately they aren’t working with the juice required to get these bad boys taken care of so I found another company that has been fantastic but that’s for a different review. Btw it’s not just scorpions, the ants are horrendous in the courtyard areas, the roaches in the grass suck, and the misc pest, really if your product isn’t working on crickets what is it doing?! Honestly Andante wasn’t my first choice. There was an apartment in Phoenix I really wanted but was on a wait list for. When I came to look at this property I was impressed with the clean grounds, dog friendly environment and most of all Darryl the leasing agent in the office. He charmed the pants off my mom (figuratively speaking of course) and convinced her it’s safer than moving to Phoenix, more convenient, and a better area for her grandson aka Frappé my little 7 ½lb Yorkie mix. I cant lie, for the price you really couldn’t beat the square footage, convenience of being close to the 10, and the luxury of having a washer and dryer in unit. My apartment was clean and I quickly fell in love with my new home. Unfortunately the office staff changed over my year of being here and not everyone was as thorough, kind, or helpful as what I had grown accustom too. Now before I go any further the maintenance guys, seriously, they’re rockstars. So efficient, fast and on the ball –they’re literally ninjas lol in out and on with life. Well anywho I’ve had more than my fair share of hiccups with the changes in office staff. It’s unfortunate I’ll be relocating to MD when they finally have someone in the office who genuinely cares about their tenants. Her name is Sabrina and she’s an absolute delight to work with. When I reached out to her in regards to my concerns she called me down and talked me through everything even though you could clearly see she had a lot of work to do. If Andante can keep wonderful staff members like Darryl and Sabrina on board and get rid of their current pest control company they’ll be 5 stars in no time.

The complex is nice, I love the apartment, the office staff is nice (though they replaced everyone in the last year, which is kind of odd), and, knock on wood, I haven’t had issues with scorpions. I’ve only seen two dead ones in the last 10 months.
The only thing that is bad about this complex is the internet. They will only let you go through New Media West, which I have had a ton of issues with. I was without internet for two straight weeks, completely unable to work, at one point. I’ve been without internet periodically since or had major issues with slowness. I’m bothered that we are not allowed to choose our own internet, I assume because Andante makes a fair amount of money forcing us to use this provider.
I’d give them five stars if not for the internet.

When it comes to apartments, Andante is top of the line. I have been a resident of Andante for over 6 years and I have just signed a lease to move to a 2 bedroom unit. I recently was out of town, when my hot water heater decided to have a massive leak. Gary, Ben and the maintenance staff did a fantastic job protecting my belongings, cleaning the mess, and most importantly keeping my cat safe. Even before this leak, I have always been so impressed with the amazing Andante maintenance team!!! Jacquie, complex manager, has also been great. She kept me calm while she told me about the leak and reassured me all would be fine. Thanks Jacquie. And just a special shout out to Darreyl, on the office team, for always remembering all the tenants names and making them feel like they are the priority!

This property is in a very convenient location, the floor plans are functional and the staff is awesome. The entire team is great but Darreyl definitely sticks out. I highly recommend this community.

I have been a resident at Andante for over a year now and just signed another year lease. The property is well kept and gated. There is a dog run for pet owners. The office staff is great to work with, especially Jeremy and Arnold. The maintenance staff completes their requests in a timely fashion. The pest control service is very beneficial and an included service. There are multiple pools and a lovely patio area by the main pool. This complex is also right next to the I-​10 and very convenient to shopping. The rental rates are very reasonable for the apartment quality. I highly recommend this complex to anyone interested in a clean, convenient and professional establishment to live in.

This place is overwhelmed with scorpions. Whatever you do, don’t rent from these people.